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Added 1 min ago
GTM Engineer (Professional Services)
ZoomInfo Technologies LLC
Waltham, MA
As a GTM Engineer III within the Professional Services arm of ZoomInfo, you will independently own technical solution design and hands-on build work for defined workstreams within…
Added 1 min ago
Staff Hardware Test Engineer
Boston Dynamics, Inc.
Waltham, MA
Boston Dynamics is looking for a Staff Hardware Test Engineer to join our Central Hardware Team. The Hardware Test Engineer will be working side-by-side with our design engineers to…
Added 1 min ago
Sr. Database Engineer
Starz Entertainment, LLC
Denver, CO
We are seeking an experienced Sr. Database Engineer to design, build, and support the data infrastructure that powers our applications and services. This role bridges traditional…
Added 2 mins ago
Senior Engineer
Mission Support & Test Services, LLC (MSTS)
North Las Vegas, NV · Mercury, NV
This position will report to the Data and Diagnostics (D&D) Manager. The Senior Engineer serves as the Subject Matter Expert (SME) within the D&D group, providing technical leadership…
Added 2 mins ago
Senior Engineer, Information Security
Carvana
Tempe, AZ
We’re looking for an experienced Senior Engineer, Information Security to join our internal Security Operations Team. While this team is responsible for monitoring, detecting, and reporting…
Added 2 mins ago
Mechanical Design Engineer, Sr
CFS Curtiss Wright Controls Inc
Shelby, NC
As a Sr Mechanical Design Engineer, you will, design and analyze moderately complex mechanical systems and electronic components, equipment and packaging. Our customers are mainly military…
Added 2 mins ago
Structural Engineer 1 (Entry-Level) - Nuclear
Sargent & Lundy
Chattanooga, TN
As an Entry-Level Structural Engineer, you will have the ability to directly apply your knowledge of materials, structural analysis, structural steel design, and reinforced concrete design.
Added 2 mins ago
SDE II, EC2 Instance Networking, EC2 Nitro
Amazon Development Center U.S., Inc.
Seattle, WA
Own the design, development, and delivery of data plane networking features for EC2 instances running on custom Nitro hardware
Added 2 mins ago
Software Development Engineer - AgentCore, AWS Agentic AI
Amazon Development Center U.S., Inc.
New York, NY
As a Software Development Engineer, you will design, implement, test, deploy, and operate core components across the Harness control plane and data plane. You will solve challenging…
Added 2 mins ago
Software Development Engineer II, Efficiency & Performance, Alloy, Region Flex Efficiency
Amazon.com Services LLC
Sunnyvale, CA
As a Software Development Engineer in Alloy, you will collaborate with service and infrastructure teams across Amazon to identify and eliminate performance bottlenecks in large-scale…
Added 3 mins ago
B
Senior Vice President, Full-Stack Engineer
BNY
Lake Mary, FL
- $166,500 to $218,000 USD / year
…years of experience in each of the following: Spring Ecosystem and Microservices Architecture including design enterprise microservices using Spring Boot and Spring Cloud; RESTful API…
Added 4 mins ago
IF
AI Frameworks Engineer
Intel Federal LLC
CA · TX · OR
- $149,750 to $275,580 USD / year
Join Intel's AI Frameworks PyTorch team to shape the future of Artificial Intelligence (AI) and High-Performance Computing (HPC). As an AI Frameworks Engineer, you will design, build, and…
Added 4 mins ago
IC
Software Application Development Engineer
Intel Corporation
AZ
- $100,550 to $194,270 USD / year
Develop automation applications for new product introduction workflows, execution readiness, build logistics, and Design of Experiments (DOE) planning
Added 4 mins ago
PI
Sr Software Engineer
PayPal, Inc.
Austin, TX
- $130,500 to $193,600 USD / year
As a Sr Software Android Engineer on the Venmo Business Profiles team, you will help build the future of commerce on Venmo. You will design and deliver reliable, intuitive mobile…
Added 4 mins ago
Automation Engineer - Intern (Summer 2027 Internship)
SMS group Inc
Pittsburgh, PA
As an Automation Engineer Intern at SMS group, you will support the design, programming, and testing Level 1 control systems for some of the world’s most advanced steelmaking and processing…
Added 5 mins ago
Senior Infrastructure Engineer
Webflow
Remote, United States
We’re looking for a Senior Infrastructure/SRE Engineer to improve the reliability and stability of the customer-facing production infrastructure behind Webflow’s Convert pillar.
Added 6 mins ago
Manager, Maintenance Engineering
University of Arkansas, Fayetteville
Fayetteville, AR
…process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home…
Added 6 mins ago
Systems Engineer - Hardware/Software Integration
KBR Wyle Services, LLC
Albuquerque, NM
As a Systems Engineer focused on Hardware/Software Integration, you will support the design, development, integration, and testing of complex airborne and mission systems composed of…
Added 7 mins ago
J
Controls Engineer
Jobot
Odessa, TX
- $90,000 to $125,000 USD / year
We are partnering with an established industrial manufacturing company seeking an experienced Controls Engineer to support plant automation, electrical infrastructure, and manufacturing…
Added 8 mins ago
QA Automation Technical Lead
Lehi, UT
Lead, mentor, and grow a team of SDETs; set the technical bar for code quality, video test design, and automation best practices.
Added 9 mins ago
Sr. Controls Engineer
Corning
Hickory, NC
Sr. Controls Engineer analyzes user requirements, process design, and mechanical equipment design to develop controls architecture for automated systems. This role works closely with…
Added 9 mins ago
QA Automation Technical Lead
NRG
Lehi, UT
Lead, mentor, and grow a team of SDETs; set the technical bar for code quality, video test design, and automation best practices.
Added 10 mins ago
Test Engineering - Software Engineer (Hybrid)
BAE Systems
Cedar Rapids, IA
In Precision Strike & Sensing Solutions, we design and manufacture state-of-the-art systems and technology that enable our customers to execute their precision strike missions. Looking for…
Added 10 mins ago
KS
Semiconductor Manufacturing Automation Engineer
Kelly Services
Sherman, TX
- $180,000 USD / year
Design, build, test, deploy, and maintain software applications that support semiconductor manufacturing operations.
Added 10 mins ago
A
Senior Automation Scientist/Engineer - Biologics Engineering
AstraZeneca
Gaithersburg, MD · Gaithersburg
- $124,000 to $171,000 USD / year
We are seeking a Senior Automation Scientist/Engineer to help drive this transformation by embedding laboratory automation and robotics into our workflows and shaping the future of…

Closed listing

Google

Supportability Technical Lead, AI/ML, Google Cloud

Austin, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Supportability Technical Lead, AI/ML, Google Cloud

Share Supportability Technical Lead, AI/ML, Google Cloud

corporate_fare Google place Austin, TX, USA; Sunnyvale, CA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Supportability Technical Lead, AI/ML, Google Cloud

info_outline

XIn most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA .

Minimum qualifications:

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
9 years of experience in a technical role (e.g., Technical Solutions Engineer, Software Engineer, Customer Engineer, Professional Services, or Technical Program Management), troubleshooting or triaging technical issues.
Experience in Google Cloud Platform, ADK, Generative AI and with AI model training, testing, evaluation, and tuning processes.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Experience leveraging AI to build, read, and debug code (any language).

Preferred qualifications:

Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a major feature improvement or new internal tool).
Ability to analyze and influence systems architecture and design patterns to improve supportability, debuggability, and diagnosability across the AI/ML product suite.
Ability to grow in changing environments and requirements.
Effective leadership and influencing skills in the application of AI or Machine Learning, with the ability to lead the design and implementation of AI-based solutions, web services, debugging tools, with a proven ability to work across Support and Product Engineering teams to align priorities and drive outcomes.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

Partner with Support, Engineering, and other cross-functional leadership to define and drive the roadmap for technical support innovation and agility across the AI/ML product portfolio.
Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to deliver support and products.
Resolve technical troubleshooting and mitigating complex systemic problems faced by our customers.
Design the future state of technical support and customer experience by defining and advocating new standards for support processes, telemetry, tooling, and operational readiness.
Oversee support launch readiness and excellence for new AI/ML products and identify targeted opportunities to transform the support experience.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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Skills

ML
Google Cloud
Program management
Troubleshooting
HTML
DNS
Leadership
Technical support
Customer experience
Recruitment

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