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Added 2 mins ago
Systems/Software Engineer III
Hewlett Packard Enterprise
Sunnyvale, CA
Requires M.S. in Computer Engineering or a BS in CS/EE with 6+ years of experience.
Added 3 mins ago
Lead Developer - Java
Financial Industry Regulatory Authority, Inc.
Rockville, MD · Tysons, VA
This role combines strategic technical leadership, with hands-on engineering, requiring someone who can establish team culture and architectural foundations for long-term success.
Added 7 mins ago
Enterprise Technical Lead (Clearance Required)
Vannevar
Remote, United States
You’ll start as a hands-on technical leader on new accounts, learning the stack through direct engineering work - making architecture decisions, contributing to implementation, and coaching…
Added 9 mins ago
Senior Staff Applied Scientist, Science Platform
Reddit
Remote, United States
…machine learning and causal inference with strong software engineering ability. You will establish the scientific direction for agentic analytics, causal inference, and forecasting, turning…
Added 11 mins ago
K
Senior AI Software Engineer - Kiewit Infrastructure Engineers
Kiewit
OR · Lone Tree, CO
- $130,000 to $150,000 USD / year
Kiewit is building an enterprise AI platform that helps engineering and business teams work with company knowledge, use enterprise tools, and complete complex workflows. We are looking for…
Added 23 mins ago
Systems Engineering Intern, BMC2 (Onsite)
RTX
United States
We are seeking a motivated and innovative Systems Engineering Intern to join our Systems Excellence Department at our St. Petersburg, FL location. As an intern, you will be instrumental in…
Added 29 mins ago
Quality Control Manager
Tunista Construction LLC
Tacoma, WA
Tunista Construction is a proud subsidiary of Calista Brice, a group of 20+ companies delivering construction, engineering, and environmental solutions across the United States.
Added 54 mins ago
CH
Product Security Representative (PSR) - AI COE
Caption Health, Inc.
Remote, United States
- $105,600 to $158,400 USD / year
We are seeking a Product Security Representative (PSR) to lead and coordinate product cybersecurity activities across the AI Center of Excellence (AI COE). The PSR will partner with…
Added 1 hour ago
Sr Product Manager
Ochsner Clinic Foundation
Remote, United States
Partner with engineering, architecture, security, analytics, and product teams to define requirements and priorities
Added 1 hour ago
SPECIAL ASSISTANT FOR EXECUTIVE ORDER IMPLEMENTATION
Nuclear Regulatory Commission
Rockville, MD
…activities. Serves as the EDO's principal advisor and personal representative regarding all aspects of overall planning, management, control, and coordination of the operational and…
Added 1 hour ago
Software Engineer III
Yuhaaviatam of San Manuel Nation
Highland, CA
Bachelor’s degree in Computer Science, Engineering, Information Technology, or related discipline required.
Added 1 hour ago
Lead Technical Program Manager (Director level, individual contributor)
Company 19 - John Hancock Life Insurance Company (U.S.A.)
Boston, MA
Strong foundation in software engineering, systems engineering, solution architecture, or technical product leadership, with the ability to review and challenge system designs, APIs,…
Added 1 hour ago
Principal Structural Engineer - San Francisco, CA
Stantec
San Francisco, CA
Ambassador – acts as an internal and external representative of the firm; shares the Stantec story with prospective and existing employees, clients, industry colleagues, and others.
Added 1 hour ago
DevOps Technical Engineer
AIRGAS Airgas, Inc.
Radnor, PA
…automation prototypes, and serve as a mentor, reference point, and representative of the development and operations teams. The DevOps Technical Engineer will support our Product Teams…
Added 2 hours ago
Software Engineer - Clinical Software
Caris MPI, Inc.
Irving, TX
The Software Engineer, Clinical Software Products contributes engineering work across Caris's clinical application portfolio: product delivery, reliability, and incremental modernization of…
Added 2 hours ago
Software Engineer, Infrastructure Engineering
Reddit
Remote, United States
The Infrastructure Engineering team enables Reddit to deliver Reliability, Performance, and Efficiency, with a single opinionated technology stack. We empower Reddit developers by…
Added 2 hours ago
Senior Director of Product Knowledge & Experience
Fiserv Solutions LLC
Alpharetta, GA
Build an information architecture and reusable, machine-readable content that works across human and AI channels, including web, search, assistants, and agents.
Added 2 hours ago
Senior Software Engineer- AI & Data Platforms
First Electronic Bank
Salt Lake City, UT
We are engineering toward self-healing operations, reflex-speed decisions, and intelligent automation with a clear audit trail. We want systems that do more than surface information: they…
Added 2 hours ago
Productivity Platform Engineer
Department of Administrative Services
United States
Highly skilled in Microsoft 365 service engineering and administration: Teams, SharePoint Online (information architecture, permissions, sync), OneDrive, and Exchange Online client-facing…
Added 2 hours ago
RC
Project Director, Coco Palms
Reef Capital Partners
Kapaʻa, HI
- $200,000 to $250,000 USD / year
Bachelor's degree in Construction Management, Engineering, Architecture, Real Estate Development, or a related field.
Added 2 hours ago
VP, Vendor Enrollment Strategy and Operations
Corpay
Atlanta, GA · Brentwood, TN
Representing the business in systems, architecture, and product enhancement efforts; define requirements, prioritize improvements, and ensure operational readiness.
Added 2 hours ago
Architect | Facilities Design & Engineering Team
Texas Instruments
Dallas, TX
Texas Instruments is seeking an experienced Architect to join the Design & Engineering team to support rapid growth and new manufacturing footprints. Reporting as an Owner’s Representative,…
Added 3 hours ago
Healthcare Project Manager
STV Construction Incorporated
White Plains, NY · Elmira, NY
Bachelor’s Degree, in Architecture, Engineering or Construction Management.
Added 3 hours ago
SPO Superintendent - Drywall (Mission Critical)
Turner Construction
Port Washington, WI · Chicago, IL
Bachelor’s Degree from accredited degree program in Engineering, Architecture, Construction Management, Building Construction, or related field of study a plus, or equivalent combination of…
Added 3 hours ago
Senior Data Engineer
Ochsner Clinic Foundation
New Orleans Region, LA
…performance, security, and cost-efficiency. This role applies advanced engineering principles to create scalable, reliable, and secure data pipelines and models that support analytics,…

Closed listing

Google

Supportability Technical Lead, AI/ML, Google Cloud

Austin, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Supportability Technical Lead, AI/ML, Google Cloud

Share Supportability Technical Lead, AI/ML, Google Cloud

corporate_fare Google place Austin, TX, USA; Sunnyvale, CA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Supportability Technical Lead, AI/ML, Google Cloud

info_outline

XIn most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA .

Minimum qualifications:

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
9 years of experience in a technical role (e.g., Technical Solutions Engineer, Software Engineer, Customer Engineer, Professional Services, or Technical Program Management), troubleshooting or triaging technical issues.
Experience in Google Cloud Platform, ADK, Generative AI and with AI model training, testing, evaluation, and tuning processes.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Experience leveraging AI to build, read, and debug code (any language).

Preferred qualifications:

Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a major feature improvement or new internal tool).
Ability to analyze and influence systems architecture and design patterns to improve supportability, debuggability, and diagnosability across the AI/ML product suite.
Ability to grow in changing environments and requirements.
Effective leadership and influencing skills in the application of AI or Machine Learning, with the ability to lead the design and implementation of AI-based solutions, web services, debugging tools, with a proven ability to work across Support and Product Engineering teams to align priorities and drive outcomes.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

Partner with Support, Engineering, and other cross-functional leadership to define and drive the roadmap for technical support innovation and agility across the AI/ML product portfolio.
Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to deliver support and products.
Resolve technical troubleshooting and mitigating complex systemic problems faced by our customers.
Design the future state of technical support and customer experience by defining and advocating new standards for support processes, telemetry, tooling, and operational readiness.
Oversee support launch readiness and excellence for new AI/ML products and identify targeted opportunities to transform the support experience.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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Skills

ML
Google Cloud
Program management
Troubleshooting
HTML
DNS
Leadership
Technical support
Customer experience
Recruitment

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