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Added 3 mins ago
Director, Global Corporate Learning Management Systems
Revolution Medicines
Remote, United States
We are seeking a Director, Corporate Learning Management Systems to lead the strategy, governance, and operations of our enterprise learning technology ecosystem. Reporting to the Senior…
Added 3 mins ago
Senior Solutions Architect
Amentum
Des Moines, IA
…artifacts. They will also act as technical volume manager or lead where required, interview SMEs, integrate partner capabilities, and ensure the final response is technically credible,…
Added 5 mins ago
B
Senior AI Engineer - Finance
Bechtel
Washington, DC
- $140,800 to $203,700 USD / year
Lead the design, development, and scaling of production-grade AI, machine learning, generative AI, and automation solutions for enterprise Finance use cases
Added 5 mins ago
Principal AI Product Manager
Astera Labs
San Jose, CA · CA
Astera Labs’ Applied AI team works to accelerate business outcomes through the use of AI as the company scales. We’re seeking a Principal AI Product Manager to set direction and lead…
Added 5 mins ago
Performance & Reporting Analyst, Data Center Infrastructure
IREN
Fort Worth, TX
Own indicator definitions with the asset data lead: each a documented formula with fixed numerator, denominator, and measurement boundary, applied the same way at every site.
Added 7 mins ago
Director of Customer Support
Tekmetric
Remote, United States
…grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a…
Added 7 mins ago
Global Security Manager
Cognition
San Francisco, CA
WE ARE AN APPLIED AI LAB BUILDING END-TO-END SOFTWARE AGENTS.
Added 14 mins ago
TT
Founding Backend Software Engineer
True Talent Solutions Partners
San Francisco, CA
- $225,000 to $275,000 USD / year
Join an early-stage AI video team as a founding backend engineer. You will lead backend architecture and development for systems that support generative video products and agentic workflows.
Added 14 mins ago
IT
Corporate Counsel, Commercial
Iambic Therapeutics, Inc
San Diego, CA
- $152,000 to $200,000 USD / year
…drive our research, clinical, and operational activities, and lead the implementation of our contract lifecycle management (CLM) platform. We’re looking for a hands-on, business-minded…
Added 19 mins ago
Staff AI Engineer, Developer Relations Engineering
Crusoe
Sunnyvale, CA · Seattle, WA · New York, NY · San Francisco, CA
In this role, you will lead technical content creation, community engagement, and developer outreach across AI infrastructure and managed services workloads. You will produce documentation,…
Added 21 mins ago
GI
Lead Data Scientist
Guidehouse Inc.
VA · Home Office: Mechanicsburg, PA
- $149,000 to $248,000 USD / year
Lead advanced analytics, artificial intelligence, and predictive modeling initiatives supporting Navy readiness modernization.
Added 34 mins ago
Cloud Technical Account Manager, ES - NAMER - US-ISV
Amazon Web Services, Inc.
Arlington, VA · Herndon, VA
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of…
Added 34 mins ago
Data Scientist
Booz Allen Hamilton_United States
McLean, VA
…pieces of their information puzzle. You’ll guide teammates and lead the development of algorithms and systems. You’ll use the right combination of tools and frameworks to turn sets of…
Added 38 mins ago
Director, Enterprise Learning Platforms
ADP
Alpharetta, GA · Augusta, GA · Roseland, NJ · Norfolk, VA · Maitland, FL
Are you ready to lead the evolution of ADP’s Enterprise Learning ecosystem - including AI powered learning?
Added 45 mins ago
A
Scientist
Actalent
Wilson, NC
- $50 to $55 USD / hour
Lead knowledge within QC on the conformance of release and stability profiles as documented in development reports and regulatory submissions, and communicate findings to stakeholders.
Added 48 mins ago
H
SW Engineer
HP
Fort Collins, CO
- $105,050 to $161,800 USD / year
Lead development strategies, testing, and deployment of AI models and production-grade software applications.
Added 52 mins ago
Lead, NetSec GTM Strategy
Palo Alto Networks, Inc.
CA
As the Lead for NetSec Go-To-Market Strategy, you will be a senior leader in our business strategy organization, directly contributing to our overall success. You will work on a case team…
Added 57 mins ago
Senior Forward Deployed Actuary
Milliman
Brookfield, WI
…insurance domain understanding, business consulting skills, applied AI fluency, and the ability to translate complex client workflows into practical AI-enabled transformation opportunities.…
Added 58 mins ago
Laser Communication Engineer
The Aerospace Corporation
El Segundo, CA
Professional background supporting systems engineering applied to satellite communications or optical systems
Added 1 hour ago
Scrum Master - Automotive / Robotics
Capgemini
% Onsite - Fort-Worth, TX
…are well understood and Agile best practices are consistently applied. Acting as a servant leader, this role proactively identifies and removes impediments that may slow progress, while…
Added 1 hour ago
Staff Data Scientist
Valero
SAN ANTONIO, TX
Valero is seeking a high-performing*Staff Data Scientist*to lead transformative AI initiatives across its refining and commercial business units. In this strategic role, you’ll be entrusted…
Added 1 hour ago
Director, AI Platform
Scotiabank
Dallas, TX
…reusable AI capabilities across the organization. This role will lead the delivery of platform services that accelerate AI adoption, improve developer productivity, and ensure AI solutions…
Added 1 hour ago
Senior Solutions Architect
Amentum
Austin, TX
…artifacts. They will also act as technical volume manager or lead where required, interview SMEs, integrate partner capabilities, and ensure the final response is technically credible,…
Added 1 hour ago
CC
New Product Introduction Engineer
Carrier Corporation
Indianapolis, IN
- $96,000 to $192,000 USD / year
Manage the introduction of new manufacturing products and processes of HVAC technologies for residential applied systems.
Added 1 hour ago
SA
Engineering Manager
Slang AI
New York, NY
- $190,000 to $211,000 USD / year
You'll manage a team of roughly five to eight engineers spanning backend, platform, and applied AI work, distributed across the US and Brazil. You'll partner closely with product managers,…

Closed listing

Google

Supportability Technical Lead, AI/ML, Google Cloud

Austin, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Supportability Technical Lead, AI/ML, Google Cloud

Share Supportability Technical Lead, AI/ML, Google Cloud

corporate_fare Google place Austin, TX, USA; Sunnyvale, CA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Supportability Technical Lead, AI/ML, Google Cloud

info_outline

XIn most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA .

Minimum qualifications:

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
9 years of experience in a technical role (e.g., Technical Solutions Engineer, Software Engineer, Customer Engineer, Professional Services, or Technical Program Management), troubleshooting or triaging technical issues.
Experience in Google Cloud Platform, ADK, Generative AI and with AI model training, testing, evaluation, and tuning processes.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Experience leveraging AI to build, read, and debug code (any language).

Preferred qualifications:

Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a major feature improvement or new internal tool).
Ability to analyze and influence systems architecture and design patterns to improve supportability, debuggability, and diagnosability across the AI/ML product suite.
Ability to grow in changing environments and requirements.
Effective leadership and influencing skills in the application of AI or Machine Learning, with the ability to lead the design and implementation of AI-based solutions, web services, debugging tools, with a proven ability to work across Support and Product Engineering teams to align priorities and drive outcomes.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

Partner with Support, Engineering, and other cross-functional leadership to define and drive the roadmap for technical support innovation and agility across the AI/ML product portfolio.
Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to deliver support and products.
Resolve technical troubleshooting and mitigating complex systemic problems faced by our customers.
Design the future state of technical support and customer experience by defining and advocating new standards for support processes, telemetry, tooling, and operational readiness.
Oversee support launch readiness and excellence for new AI/ML products and identify targeted opportunities to transform the support experience.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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Skills

ML
Google Cloud
Program management
Troubleshooting
HTML
DNS
Leadership
Technical support
Customer experience
Recruitment

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