Jobs in the United States

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Added 2 mins ago
Director, Program Management
Fairfax, VA
Supports strategic planning and process improvement; and
Added 3 mins ago
Senior Software Engineer - Java Cloud (Health100 Platform)
CVS Health
Work at Home, TX · Work At Home, AZ · Work At Home, CT · Work At Home, IL · Work At Home, MA · Work At Home, NY
As a Senior Software Engineer for Health100, you will play a crucial role within a collaborative team - designing, developing, and maintaining backend services and APIs while ensuring…
Added 4 mins ago
AE
Quality Engineer
Avw Equipment Company, Inc.
Maywood, IL
- $90,000 to $100,000 USD / year
Analyze quality data to identify trends, recurring problems, and opportunities for process improvement.
Added 4 mins ago
Principal Engineer, Quality Engineering
Analog Devices Inc.
CA
Drive manufacturing quality improvements through defect reduction, yield enhancement, process capability improvement, and DPPM reduction.
Added 5 mins ago
Customer Engineer - Dallas, TX
Vertiv
Dallas, TX
The Customer Engineer (CE) is responsible for installation, commissioning, scheduled and emergency service on all Small to Large UPS, Power Distribution Units and other Power Products, &…
Added 5 mins ago
Staff Process Quality Engineer
Hypertherm, Inc.
Hanover, NH
Hypertherm Associates is seeking an experienced Staff Process Quality Engineer to join our Heavy Industrial Business (HIB) Quality team in Hanover, NH.
Added 8 mins ago
Automation Engineer I/II, Sustaining Engineering & Lab Operations
Lila Sciences
Cambridge, MA
The platform runs production across shifts, so improvement work is not something you fit into idle time. You plan it, negotiate the downtime with Research Operations, schedule it into an…
Added 8 mins ago
Manager of Institutional Data Engineering
University of South Carolina
SC
The Manager of Institutional Data Engineering serves as the lead data engineer responsible for designing, developing, maintaining, and optimizing the University’s enterprise data…
Added 8 mins ago
Continuous Improvement Engineer
Sharp Corporation
United States
…dedication makes us different and we’re looking for a Continuous Improvement Engineer to join this amazing…
Added 9 mins ago
Senior Highway Design Engineer
CDR Companies
Mechanicsburg, PA · Warrendale, PA · Allentown, PA
…has an immediate hiring need for a qualified Highway Design Engineer with minimum 5+ years of experience for our Mechanicsburg, PA location. This position can also be open to our Allentown,…
Added 9 mins ago
Industrial Network Engineer – OT AI Enablement
Strategic Staffing Solutions
Houston, TX
The engineer will partner with AI development teams, OT operations, cybersecurity, cloud engineering, infrastructure, and network architecture teams to ensure AI solutions can be securely…
Added 9 mins ago
Industrial Network Engineer – OT AI Enablement
Strategic Staffing Solutions
Houston, TX
The engineer will partner with AI development teams, OT operations, cybersecurity, cloud engineering, infrastructure, and network architecture teams to ensure AI solutions can be securely…
Added 10 mins ago
Process Engineer I
PCI PHW Packaging Coordinators Inc.
Philadelphia, PA
PCI is seeking a motivated and detail-oriented Process Engineer I to provide technical leadership in new product launches and continuous improvement initiatives. The ideal candidate will…
Added 12 mins ago
Principal Engineer
ROSEN-Group
Houston, TX
The ROSEN Group is a globally leading provider of cutting-edge solutions in all areas of the integrity process chain. Since its origins as a one-man business in 1981, ROSEN has rapidly…
Added 12 mins ago
Senior Training Engineer
Fuller Technologies Inc
United States
The Senior Training Engineer is a senior technical field leader responsible for driving complex training and optimization activities across industrial process systems. This role serves as a…
Added 12 mins ago
Senior Software Engineer - Operational Improvement
WGU Academy
Salt Lake City, UT
The Senior Software Engineer is responsible for the research, design, development, analysis, testing, and implementation of software operating or application systems. They communicate…
Added 13 mins ago
Head of Marketing - Remote, USA
Formic
Remote, United States
…into why a campaign isn't converting, or working with a GTM Engineer to test a completely different way of reaching manufacturers. You should be equally comfortable asking "What should we…
Added 14 mins ago
Quality Engineer
A-PA ACQUISITION LLC
Milford, CT
The Quality Engineer is responsible for ensuring that the products meet the required quality standards through the application of engineering principles and quality assurance processes.…
Added 15 mins ago
Senior Corporate Security Engineer
Charlie Health Engineering, Product & Design
Nashville, TN · NY
…reliability, secure-by-design implementation and continuous improvement. The Corporate Security Engineer will build scalable security capabilities that protect sensitive company, employee,…
Added 15 mins ago
AUTOMATION TECHNICIAN 1
United States Cold Storage
Mcdonough, GA
Participate in continuous improvement teams as needed.
Added 15 mins ago
Manufacturing Engineer Night Shift
Webasto
40511 2200 Innovation Dr, KY
Strong knowledge of lean manufacturing, project management, process improvement, manufacturing equipment, fabrication methods, and quality systems
Added 15 mins ago
Manufacturing Engineer Day Shift
Webasto
40511 2200 Innovation Dr, KY
Strong knowledge of lean manufacturing, project management, process improvement, manufacturing equipment, fabrication methods, and quality systems
Added 15 mins ago
Security Engineer III
Amazon.com Services LLC
Arlington, VA · Seattle, WA
A Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of…
Added 16 mins ago
Sr. Production Engineer
Ascend Performance Materials Operations LLC
Decatur, AL
…engineering expertise to deliver optimum performance of Ascend's process units in the areas of capacity, yields, energy, safety, and quality. The position works under the direction of the…
Added 17 mins ago
NPI Engineer - ATC
TTM Technologies, Inc.
Chippewa Falls, WI
The ATC NPI Engineer is responsible for ensuring successful launch of New Product coming into Chippewa Falls. Oversees all aspects of the NPI builds and serve as a process resource prior to…

Google

Supportability Technical Lead, AI/ML, Google Cloud

Sunnyvale, CA, United States

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Job details

Posting language: English
Posted: Oct 2, 2026

Original job description

Supportability Technical Lead, AI/ML, Google Cloud

Share Supportability Technical Lead, AI/ML, Google Cloud

corporate_fare Google place Austin, TX, USA; Sunnyvale, CA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Supportability Technical Lead, AI/ML, Google Cloud

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XIn most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA .

Minimum qualifications:

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
9 years of experience in a technical role (e.g., Technical Solutions Engineer, Software Engineer, Customer Engineer, Professional Services, or Technical Program Management), troubleshooting or triaging technical issues.
Experience in Google Cloud Platform, ADK, Generative AI and with AI model training, testing, evaluation, and tuning processes.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Experience leveraging AI to build, read, and debug code (any language).

Preferred qualifications:

Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a major feature improvement or new internal tool).
Ability to analyze and influence systems architecture and design patterns to improve supportability, debuggability, and diagnosability across the AI/ML product suite.
Ability to grow in changing environments and requirements.
Effective leadership and influencing skills in the application of AI or Machine Learning, with the ability to lead the design and implementation of AI-based solutions, web services, debugging tools, with a proven ability to work across Support and Product Engineering teams to align priorities and drive outcomes.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

Partner with Support, Engineering, and other cross-functional leadership to define and drive the roadmap for technical support innovation and agility across the AI/ML product portfolio.
Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to deliver support and products.
Resolve technical troubleshooting and mitigating complex systemic problems faced by our customers.
Design the future state of technical support and customer experience by defining and advocating new standards for support processes, telemetry, tooling, and operational readiness.
Oversee support launch readiness and excellence for new AI/ML products and identify targeted opportunities to transform the support experience.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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