Jobs in the United States

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Added 2 mins ago
SDE II, EC2 Instance Networking, EC2 Nitro
Amazon Development Center U.S., Inc.
Seattle, WA
Lead technical investigations into complex production issues across distributed embedded systems, delivering root cause analysis and long-term fixes
Added 2 mins ago
Senior Software Development Engineer, EC2 Instance Networking
Amazon Development Center U.S., Inc.
Seattle, WA
- Lead and mentor junior engineers on impactful and challenging projects
Added 2 mins ago
Software Development Engineer III, Efficiency & Performance, Alloy, Region Flex Efficiency
Amazon.com Services LLC
Sunnyvale, CA
As a Software Development Engineer in Alloy, you will collaborate with service and infrastructure teams across Amazon to identify and eliminate performance bottlenecks in large-scale…
Added 3 mins ago
Manufacturing Production Process Engineer III
Detroit Diesel Corporation
Detroit, MI
…daily production, quality, and equipment performance targets. Lead daily troubleshooting and Problem Solving Projects (PPS) to identify root causes and permanently resolve chronic issues…
Added 3 mins ago
Airworthiness Engineer, Magnum
Anduril Industries
Costa Mesa, CA
Previously held a position as Airworthiness Engineering Lead or Airworthiness Engineer.
Added 3 mins ago
PI
Sr Software Engineer
PayPal, Inc.
Austin, TX
- $130,500 to $193,600 USD / year
As a Sr Software Android Engineer on the Venmo Business Profiles team, you will help build the future of commerce on Venmo. You will design and deliver reliable, intuitive mobile…
Added 4 mins ago
Z
Hardware Software Integration Engineer
Zoox
Foster City, CA
- $138,000 to $222,000 USD / year
Lead and drive debugging of hardware-software issues to closure. Identify and work with key cross-functional partners to root cause and provide resolution
Added 4 mins ago
Senior Infrastructure Engineer
Webflow
Remote, United States
We’re looking for a Senior Infrastructure/SRE Engineer to improve the reliability and stability of the customer-facing production infrastructure behind Webflow’s Convert pillar.
Added 6 mins ago
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Senior Endpoint Engineer
Procom
Remote, United States
- $110,000 USD / year
Senior Endpoint Engineer: On behalf of our technology client, Procom is searching for a Senior Endpoint Engineer for a permanent role. This position is a remote position and the client is…
Added 8 mins ago
QA Automation Technical Lead
Lehi, UT
…automated testing of Vivint's camera and video-device ecosystem and lead the engineers who build and maintain it. You will partner closely with camera firmware, video platform, cloud,…
Added 8 mins ago
QA Automation Technical Lead
NRG
Lehi, UT
…automated testing of Vivint's camera and video-device ecosystem and lead the engineers who build and maintain it. You will partner closely with camera firmware, video platform, cloud,…
Added 9 mins ago
Systems Engineer II - Integrated Flight Engineering (ONSITE)
RTX Corporation
cedar rapids, IA
The Integrated Flight team is looking for a Systems Engineer II to work within a team of Systems and Software engineers to design, develop, and test software features for flight management…
Added 9 mins ago
Regulatory Compliance Engineer
Re:Build Manufacturing
Kalamazoo, MI
The Regulatory Compliance Engineer is responsible to complete tasks as directed by Tekna’s quality assurance framework. This supports New Product Development and ensures product safety,…
Added 9 mins ago
Sr Advisory Solution Consultant– Security, Identity & Exposure Management (Armis/Veza) West Coast
ServiceNow, Inc.
Des Moines, IA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 9 mins ago
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Imaging Service Engineer I - Minnesota
Fujifilm
Des Moines, IA
- $32.69 to $38.46 USD / hour
An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of…
Added 9 mins ago
Principal Mechanical Design Engineer
Aerospace
Phoenix, AZ
The Principal Mechanical Design Engineer position is part of the Global Repair & Overhaul Engineering (GROE) team within the Chief Technology Office (CTO) organization, supporting the…
Added 10 mins ago
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Senior Automation Scientist/Engineer - Biologics Engineering
AstraZeneca
Gaithersburg, MD · Gaithersburg
- $124,000 to $171,000 USD / year
We are seeking a Senior Automation Scientist/Engineer to help drive this transformation by embedding laboratory automation and robotics into our workflows and shaping the future of…
Added 10 mins ago
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Senior AI Engineer - Finance
Bechtel
Washington, DC
- $140,800 to $203,700 USD / year
Bechtel is seeking a Senior AI Engineer – Finance to serve as a hands-on technical leader within the Finance Transformation and AI team, responsible for architecting, building, and scaling…
Added 11 mins ago
Senior Construction Project Manager
University of Michigan
Ann Arbor, MI
…typically assigned to monitor progress during the design phase and lead the project through the construction phase. In some circumstances you will lead the project through both the design…
Added 12 mins ago
IG
Principal Software Architect
Insight Global
Smyrna, GA
- $140,000 to $240,000 USD / year
- 6+ years as a principal-level software engineer or architect, with the ability to lead technical design and architecture decisions
Added 12 mins ago
Senior Software Engineer - Service Observability & Detection
Apple
Cupertino, CA
…secure at massive scale. We are looking for a Senior Software Engineer to join the Service Observability & Detection team within Wallet, Payments, and Commerce (WPC). In this role, you will…
Added 13 mins ago
Advanced Manufacturing Engineering Intern, Process & Equipment (Summer 2027)
GLOBALFOUNDRIES U.S. INC.
NY
In your role as Engineering Intern you will be working with an assigned Engineer to:
Added 13 mins ago
Global Security Manager
Cognition
San Francisco, CA
We're the makers of Devin, the first AI software engineer.
Added 14 mins ago
Service Center Manager (Dallas, TX)
Southern Staffing Group
Dallas, TX
This is a hands-on leadership role for an engineer or senior technician ready to own a P&L. You'll lead a team of Field Engineers, Technicians, and Business Administrators while staying…
Added 14 mins ago
Cloud Developer III
Hewlett Packard Enterprise
Ft. Collins, CO
Brings technical thinking to break down complex data and to engineer new ideas and methods for solving, prototyping, designing, and implementing cloud-based solutions.

Google

Supportability Technical Lead, AI/ML, Google Cloud

Sunnyvale, CA, United States

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Job details

Posting language: English
Posted: Oct 2, 2026

Original job description

Supportability Technical Lead, AI/ML, Google Cloud

Share Supportability Technical Lead, AI/ML, Google Cloud

corporate_fare Google place Austin, TX, USA; Sunnyvale, CA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Supportability Technical Lead, AI/ML, Google Cloud

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XIn most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA .

Minimum qualifications:

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
9 years of experience in a technical role (e.g., Technical Solutions Engineer, Software Engineer, Customer Engineer, Professional Services, or Technical Program Management), troubleshooting or triaging technical issues.
Experience in Google Cloud Platform, ADK, Generative AI and with AI model training, testing, evaluation, and tuning processes.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Experience leveraging AI to build, read, and debug code (any language).

Preferred qualifications:

Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a major feature improvement or new internal tool).
Ability to analyze and influence systems architecture and design patterns to improve supportability, debuggability, and diagnosability across the AI/ML product suite.
Ability to grow in changing environments and requirements.
Effective leadership and influencing skills in the application of AI or Machine Learning, with the ability to lead the design and implementation of AI-based solutions, web services, debugging tools, with a proven ability to work across Support and Product Engineering teams to align priorities and drive outcomes.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

Partner with Support, Engineering, and other cross-functional leadership to define and drive the roadmap for technical support innovation and agility across the AI/ML product portfolio.
Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to deliver support and products.
Resolve technical troubleshooting and mitigating complex systemic problems faced by our customers.
Design the future state of technical support and customer experience by defining and advocating new standards for support processes, telemetry, tooling, and operational readiness.
Oversee support launch readiness and excellence for new AI/ML products and identify targeted opportunities to transform the support experience.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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