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Added 3 mins ago
Staff AI Engineer, Developer Relations Engineering
Crusoe
Sunnyvale, CA · Seattle, WA · New York, NY · San Francisco, CA
In this role, you will lead technical content creation, community engagement, and developer outreach across AI infrastructure and managed services workloads. You will produce documentation,…
Added 6 mins ago
GI
Lead Data Scientist
Guidehouse Inc.
VA · Home Office: Mechanicsburg, PA
- $149,000 to $248,000 USD / year
Lead advanced analytics, artificial intelligence, and predictive modeling initiatives supporting Navy readiness modernization.
Added 14 mins ago
Senior Solutions Architect
Amentum
Trenton, NJ
…artifacts. They will also act as technical volume manager or lead where required, interview SMEs, integrate partner capabilities, and ensure the final response is technically credible,…
Added 18 mins ago
Cloud Technical Account Manager, ES - NAMER - US-ISV
Amazon Web Services, Inc.
Arlington, VA · Herndon, VA
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of…
Added 18 mins ago
Data Scientist
Booz Allen Hamilton_United States
McLean, VA
…pieces of their information puzzle. You’ll guide teammates and lead the development of algorithms and systems. You’ll use the right combination of tools and frameworks to turn sets of…
Added 22 mins ago
Director, Enterprise Learning Platforms
ADP
Alpharetta, GA · Augusta, GA · Roseland, NJ · Norfolk, VA · Maitland, FL
Are you ready to lead the evolution of ADP’s Enterprise Learning ecosystem - including AI powered learning?
Added 30 mins ago
A
Scientist
Actalent
Wilson, NC
- $50 to $55 USD / hour
Lead knowledge within QC on the conformance of release and stability profiles as documented in development reports and regulatory submissions, and communicate findings to stakeholders.
Added 33 mins ago
H
SW Engineer
HP
Fort Collins, CO
- $105,050 to $161,800 USD / year
Lead development strategies, testing, and deployment of AI models and production-grade software applications.
Added 36 mins ago
Lead, NetSec GTM Strategy
Palo Alto Networks, Inc.
CA
As the Lead for NetSec Go-To-Market Strategy, you will be a senior leader in our business strategy organization, directly contributing to our overall success. You will work on a case team…
Added 41 mins ago
Senior Forward Deployed Actuary
Milliman
Brookfield, WI
…insurance domain understanding, business consulting skills, applied AI fluency, and the ability to translate complex client workflows into practical AI-enabled transformation opportunities.…
Added 42 mins ago
Laser Communication Engineer
The Aerospace Corporation
El Segundo, CA
Professional background supporting systems engineering applied to satellite communications or optical systems
Added 49 mins ago
Scrum Master - Automotive / Robotics
Capgemini
% Onsite - Fort-Worth, TX
…are well understood and Agile best practices are consistently applied. Acting as a servant leader, this role proactively identifies and removes impediments that may slow progress, while…
Added 50 mins ago
Staff Data Scientist
Valero
SAN ANTONIO, TX
Valero is seeking a high-performing*Staff Data Scientist*to lead transformative AI initiatives across its refining and commercial business units. In this strategic role, you’ll be entrusted…
Added 50 mins ago
Director, AI Platform
Scotiabank
Dallas, TX
…reusable AI capabilities across the organization. This role will lead the delivery of platform services that accelerate AI adoption, improve developer productivity, and ensure AI solutions…
Added 50 mins ago
Senior Solutions Architect
Amentum
Austin, TX
…artifacts. They will also act as technical volume manager or lead where required, interview SMEs, integrate partner capabilities, and ensure the final response is technically credible,…
Added 59 mins ago
CC
New Product Introduction Engineer
Carrier Corporation
Indianapolis, IN
- $96,000 to $192,000 USD / year
Manage the introduction of new manufacturing products and processes of HVAC technologies for residential applied systems.
Added 1 hour ago
SA
Engineering Manager
Slang AI
New York, NY
- $190,000 to $211,000 USD / year
You'll manage a team of roughly five to eight engineers spanning backend, platform, and applied AI work, distributed across the US and Brazil. You'll partner closely with product managers,…
Added 1 hour ago
Senior Staff AI-Native DevOps Engineer
ServiceNow
San Diego, CA
We are seeking a Staff AI-Native DevOps Engineer to lead a new DevOps practice within the Conversational AI team. You will own the build, deployment, and reliability of the systems behind…
Added 1 hour ago
O
Senior Critical Facilities Manager (Abilene, TX)
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
…infrastructure supporting one or more Oracle data centers. You will lead facilities of operations managers and their teams, with accountability for the availability, maintenance, and…
Added 1 hour ago
Director, Professional Services (Data Migration & Conversion and AI & Automation)
Ellucian
UNAVAILABLE
Ellucian is seeking an experienced Director, Professional Services to lead the global Data Migration & Conversion and AI & Automation capabilities within Professional Services. This role…
Added 1 hour ago
Senior Security Engineer - Network Security
Relativity ODA LLC
IL
Lead the design, deployment, configuration, and optimization of network security controls across on-premises, cloud, and hybrid environments.
Added 1 hour ago
Senior Security Engineer - Identity & Endpoint
Relativity ODA LLC
IL
Lead the design, deployment, integration, and optimization of identity security controls across workforce, privileged, service, and machine identities.
Added 1 hour ago
Manager, Auditing Operations
Cass Information Systems
Bridgeton, MO
…engine(s), and that all necessary rating elements are present and applied. Escalates data integrity issues to the appropriate source…
Added 1 hour ago
Chief Data and AI Officer
Signet Group Services US Inc
Irving, TX
Build and lead the applied AI/data science organization, including MLOps/LLMOps practices for reliable deployment, monitoring, evaluation, and lifecycle management of models in production.
Added 1 hour ago
KG
Quality Control Tech Days - $2000 Sign On Bonus - Norwich, NY
Kerry Group
Norwich, NY
- $25 USD / hour
Our Norwich, NY location is part of our Applied Health and Nutrition Division and one of our specialty sites that creates proteins, lactose, coatings, and flavors. The location lies within…

Google

Supportability Technical Lead, AI/ML, Google Cloud

Sunnyvale, CA, United States

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Job details

Posting language: English
Posted: Oct 2, 2026

Original job description

Supportability Technical Lead, AI/ML, Google Cloud

Share Supportability Technical Lead, AI/ML, Google Cloud

corporate_fare Google place Austin, TX, USA; Sunnyvale, CA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Supportability Technical Lead, AI/ML, Google Cloud

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XIn most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA .

Minimum qualifications:

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
9 years of experience in a technical role (e.g., Technical Solutions Engineer, Software Engineer, Customer Engineer, Professional Services, or Technical Program Management), troubleshooting or triaging technical issues.
Experience in Google Cloud Platform, ADK, Generative AI and with AI model training, testing, evaluation, and tuning processes.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Experience leveraging AI to build, read, and debug code (any language).

Preferred qualifications:

Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a major feature improvement or new internal tool).
Ability to analyze and influence systems architecture and design patterns to improve supportability, debuggability, and diagnosability across the AI/ML product suite.
Ability to grow in changing environments and requirements.
Effective leadership and influencing skills in the application of AI or Machine Learning, with the ability to lead the design and implementation of AI-based solutions, web services, debugging tools, with a proven ability to work across Support and Product Engineering teams to align priorities and drive outcomes.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

Partner with Support, Engineering, and other cross-functional leadership to define and drive the roadmap for technical support innovation and agility across the AI/ML product portfolio.
Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to deliver support and products.
Resolve technical troubleshooting and mitigating complex systemic problems faced by our customers.
Design the future state of technical support and customer experience by defining and advocating new standards for support processes, telemetry, tooling, and operational readiness.
Oversee support launch readiness and excellence for new AI/ML products and identify targeted opportunities to transform the support experience.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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