Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 5 mins ago
Technical Support Manager (Hybrid)
Cisco Systems, Inc.
RTP, NC
The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven…
Added 5 mins ago
Technical Product Manager - Support / TAC
Cisco Systems, Inc.
San Jose, CA · RTP, NC
…critical role in Cisco's broader AI-powered Customer Experience strategy, enhancing support efficiency and customer satisfaction across the company. Comprised of experienced product…
Added 5 mins ago
Technical Product Manager - AI Native Professional Services
Cisco Systems, Inc.
San Jose, CA · RTP, NC
Prior experience in AI/ML product strategy, AI product management, or applied AI engineering roles.
Added 6 mins ago
Supplier Commodity Manager - Optics (Hybrid)
Cisco Systems, Inc.
Maynard, MA · Boston, MA
You'll use your ability to influence, both inside and outside Cisco, to make sure we implement our strategy. Your top negotiation skills are used daily so that Cisco is bold in the…
Added 36 mins ago
UO
Marketing Content Strategist
University of Colorado Denver
Boulder, CO
- $72,000 to $80,000 USD / year
…responsible for producing high-quality, original, persuasive, and data-driven content that aligns with the college's brand voice and is delivered through digital and print mediums. This…
Added 36 mins ago
SG
Future Opportunities - Business Development Manager
Spire Global
Boulder, CO
- $34,986 USD / year
As a Business Development Manager with Spire's Space Services product portfolio, you will drive growth, expand market presence, and secure new business opportunities with strategic…
Added 40 mins ago
W
USA) Operations Manager, Procurement
Walmart
LANCASTER, TX
- $84,000 to $126,000 USD / year
…feedback anticipate needsquestions respond appropriatelyLeverage data analysis tools to explore moderately complex data develop and test hypotheses uses data to influence strategic work…
Added 41 mins ago
W
Manager, Facility Services
Walmart
NORTH OLMSTED, OH
- $90,000 to $180,000 USD / year
Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Added 41 mins ago
W
(USA) Staff, Product Manager - WMC Data Foundation
Walmart
BELLEVUE, WA · HOBOKEN, NJ
- $132,000 to $264,000 USD / year
As a Staff Product Manager, you will lead strategy and execution for complex products, driving end-to-end outcomes from discovery through value realization. This role requires deep…
Added 42 mins ago
W
Senior Manager I, Operations Improvement, Facility
Walmart
BETHLEHEM, PA
- $116,000 to $174,000 USD / year
Manages processes and procedures for areas of responsibility by analyzing data in order to identify existing standards processes governance and work flows evaluating key business components…
Added 43 mins ago
W
(USA) Senior Manager, Technology Operations
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
The Senior Manager, Technology Operations, leads the planning and execution of multiple complex technology programs aligned with strategic objectives. This role requires expertise in…
Added 43 mins ago
W
Senior Manager, Operations - Knowledge Management
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Define and execute a global knowledge management strategy, operating model, and roadmap across Seller Support and Risk Operations.
Added 43 mins ago
W
(USA) Manager, Technology Operations
Walmart
BENTONVILLE, AR
- $80,000 to $155,000 USD / year
The Manager, Technology Operations leads the planning, execution, and oversight of multiple complex technology projects aligned with strategic objectives. This role ensures effective…
Added 43 mins ago
W
(USA) Senior Manager, Advanced Analytics
Walmart
BENTONVILLE, AR · SUNNYVALE, CA
- $90,000 to $234,000 USD / year
As a Senior Manager, Advanced Analytics for Inventory and Network Strategy, you will help shape Walmart’s cross-border expansion strategy. You'll uncover customer and country opportunities,…
Added 43 mins ago
W
Senior Manager, Electrical Engineering
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
The Senior Manager, Electrical Engineering is responsible for leading enterprise electrical safety and reliability programs across Walmart, Sam’s Club, and Supply Chain facilities. This…
Added 43 mins ago
W
(USA) Manager, Strategic Account Management
Walmart
BENTONVILLE, AR · SAN BRUNO, CA · HOBOKEN, NJ · BELLEVUE, WA · SUNNYVALE, CA
- $80,000 to $202,000 USD / year
…example eCommerce commerce platforms Relevant business metrics data models analytics and reports that assist in decision makingTo provide recommendations to business stakeholders to solve…
Added 43 mins ago
W
Manager, Business Development
Walmart
ARLINGTON, TX · DALLAS, TX
- $80,000 to $155,000 USD / year
The Manager, Residential Installation & Home Services leads daily field operations across the Dallas/Fort Worth market, supervising approximately 13 technicians delivering residential and…
Added 43 mins ago
W
Distinguished, Product Manager - Associate AI
Walmart
SUNNYVALE, CA · BENTONVILLE, AR · BELLEVUE, WA
- $169,000 to $338,000 USD / year
As a Distinguished Product Manager at Walmart, you will set the product vision and enterprise strategy for our associate-facing AI and agent platform. You’ll define how conversational and…
Added 47 mins ago
BN
Manager, Inventory Control & Process Improvement
Blue Nile
NY · New York, NY
- $85,000 to $120,000 USD / year
The Manager, Inventory Control & Process Improvement is a newly created, highly visible role responsible for the accuracy, control, and health of Blue Nile's inventory. The role owns…
Added 47 mins ago
BN
Social and Influencer Marketing Manager - Blue Nile
Blue Nile
Remote, United States
- $115,000 to $130,000 USD / year
Blue Nile is seeking a strategic, culturally connected, and performance-driven Social and Influencer Marketing Manager to help shape Blue Nile’s presence across social media and the creator…
Added 1 hour ago
VP, Relationship Manager - Floor & Decor
Synchrony
Alpharetta, GA
The VP, Relationship Manager is responsible for the performance of Floor & Decor and Installation Made Easy portfolios. This program will feature both a Consumer PLCC and Business Revolving…
Added 1 hour ago
IP
HSE Manager
Integrated Power Ser
Denver, CO
- $40,123 USD / year
The Denver-Kingston Service Center is seeking an HSE Manager who will develop, implement, and maintain processes for health, safety, and the environment. This role supports all Service…
Added 1 hour ago
UO
0.5 - 0.9 FTE MFM Diagnostic Medical Sonographer- MFM, Denver Metro
University of Colorado Denver
Aurora, CO
- $88,452 to $100,246 USD / year
…CO. This position reports directly to the MFM Operations and Strategy Manager and indirectly to the Medical Directors and the MFM Business Services Program…
Added 1 hour ago
RC
Assistant Quality Manager
Ryan Companies US, Inc.
Denver, CO
- $40,123 USD / year
Support the project-specific quality management strategy by implementing the three phases of control (Preparatory, Initial, and Follow-up).
Added 1 hour ago
RC
Field Project Controls Manager
Ryan Companies US, Inc.
Denver, CO
- $40,123 USD / year
Work with external technology partners to enhance our tool / technology effectiveness and usage. Explore and develop the field manager of the future to support our evolving business needs.

Google

Product Support Manager, Shopping Product Support Excellence

Boulder, CO, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 5 years of experience in a technical project management or a customer-facing role.
Posting language: English
Posted: Sep 16, 2026

Original job description

Product Support Manager, Shopping Product Support Excellence

Share Product Support Manager, Shopping Product Support Excellence

corporate_fare Google place Sunnyvale, CA, USA; Boulder, CO, USA; +4 more; +3 more

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Product Support Manager, Shopping Product Support Excellence

info_outline

XThe application window will be open until at least September 29, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Boulder, CO, USA; Chicago, IL, USA; San Francisco, CA, USA; Atlanta, GA, USA .

Minimum qualifications:

Bachelor’s degree or equivalent practical experience.
5 years of experience in a technical project management or a customer-facing role.

Preferred qualifications:

Experience supporting consumer or merchant-facing e-commerce, digital retail, visual search, or generative/agentic AI products.
Strong investigative capabilities with proven experience translating unstructured feedback into actionable product recommendations.
Demonstrated track record of managing competing priorities, leading cross-functional alignment across PM/Eng/UX, and driving end-to-end launch readiness.
Excellent written and verbal communication skills with the ability to influence executive cross-functional stakeholders.

About the job

We are part of Product Support Excellence within gUP (gTech Users and Products), dedicated to delivering exceptional service while advocating the consumer perspective for Google’s flagship commerce platforms. In this role, you will bridge the gap between billions of everyday shoppers and internal engineering teams, leveraging operational systems, active feedback loops, and cross-functional partnerships to make online journeys more intuitive, helpful, and reliable.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out ourvideo (https://www.youtube.com/watch?v=HcjR6ZngQcw) .Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $114000 - $163000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

Serve as the dedicated support strategy lead and main point of contact for Shopping Product Management and Engineering partners across Shopping Creatives, Visual Content, and Agentic features.
Define and execute launch readiness plans, issue taxonomy, operational workflows, and risk assessments for new shopping formats and Artificial Intelligence-driven experiences.
Monitor product uptake, track spikes in feedback, lead critical issue escalation management, and provide swift resolution for emerging user pain points.
Transform raw feedback and operational data into user insights, influencing product roadmaps and feature iteration for visual shopping and agentic tools.
Partner cross-functionally with Product Manager, Engineering, Program Manager, User Experience Research, Trust and Safety, and Content teams to integrate the shopper into every stage of the product development lifecycle.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

Apply About employer

More about this job

Skills

Support managers
Project management
Communication skills
Artificial intelligence
Research
Recruitment

Report this job