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GOODWILL SOUTH FLORIDA

Product Program Senior Manager (4084)

Miami, FL, United States

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Job details

Apply by: Feb 5, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Summary

The Product Program Senior Manager is responsible for the day-to-day coordination, administration, and execution of the JSLIST program. The position serves as the central point of coordination for program schedules, material readiness, inventory management and material traceability, ITAR compliance controls, contractual documentation, testing, progressive payments, program risks, and key deliverables. The Product Program Senior Manager works cross-functionally with Procurement, Quality, Warehouse/Inventory Control, Finance, Contracts, Technical Services/Engineering, Information Technology and Compliance, suppliers, SourceAmerica, and applicable DLA stakeholders to ensure program requirements are completed accurately and on schedule.

Essential Duties and Responsibilities:

Program Management: Manage program schedules, milestones, deliverables, risks, and action items. Coordinate requirements across applicable functional areas. Monitor critical dependencies and escalate issues affecting production, compliance, contractual requirements, or customer delivery. Provide regular program status reports to leadership, including updates on schedule performance, inventory readiness, compliance requirements, risks, and deliverables.
Inventory & Traceability: Maintain visibility of JSLIST material inventory and status. Ensure complete material traceability through purchase order, supplier, receipt, lot number, roll identification, warehouse location, and production release records.
ITAR Compliance, Testing & Documentation: Coordinate Certificates of Conformance, supplier certifications, test reports, receiving records, traceability records, and required contractual documentation. Coordinate and monitor established ITAR compliance controls applicable to the JSLIST program, including controlled technical data, document access, storage, transmission, and authorized-personnel requirements. Ensure JSLIST technical information and records are handled in accordance with established ITAR policies and procedures. Promptly identify and escalate potential ITAR compliance gaps or violations. Coordinate required inspections and material testing with Quality and Technical Services/Engineering. Monitor testing status, discrepancies, corrective actions, and material-release status. Maintain an organized, secure, and audit-ready JSLIST documentation system.
Progressive Payments: Ensure qualifying Shell and Liner material receipts are reviewed for progressive-payment processing. Coordinate required supporting documentation with Finance and Contracts. Track applicable packages through submission and completion. Maintain accurate records, monitor payment status, and prevent duplicate submissions.
Supplier Coordination: Coordinate JSLIST requirements with TEXShield and other approved suppliers. Monitor material delivery schedules, documentation, testing requirements, and material status. Escalate supplier issues that could affect production, compliance, or delivery commitments.
Risk Management & Reporting: Maintain the JSLIST risk and action-item register. Monitor risks related to materials, suppliers, inventory, ITAR compliance, testing, documentation, production readiness, and contractual requirements. Coordinate corrective actions, track issues through resolution, and provide leadership with timely reporting on program performance, compliance concerns, material readiness, and mitigation activities.

Supervisory Guidelines: The Product Program Senior Manager serves as the central coordination point for JSLIST program execution, ensuring schedules, materials, documentation, compliance controls, dependencies, risks, and deliverables remain aligned with program requirements.

Qualifications

Education and Experience:

Education: Bachelor’s degree in supply chain, Business, Operations, Manufacturing, Finance, Program Management, or a related discipline, or equivalent relevant experience.
Professional Judgment: Strong analytical, organizational, documentation, problem-solving, and cross-functional leadership skills.
Systems Knowledge: Experience with ERP/MRP systems and Microsoft Office applications is required. Experience supporting U.S. Government or Department of Defense manufacturing contracts, DLA requirements, government contract documentation, progressive payments, ITAR-controlled programs, and textile or apparel manufacturing operations is highly preferred. Strong experience in supply chain management, manufacturing operations, program management, contract administration, material planning, supplier coordination, inventory control, and material traceability is preferred.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Language Skills: Ability to read, write, and communicate effectively in English. Spanish is a plus but not required.

Appearance/Personality: Demonstrates professionalism, initiative, dependability, accountability, attention to detail, and a commitment to organizational success.

Analytical: Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.

Problem-Solving: Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotionally charged topics.

Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; controls emotions; remains open to others' ideas and tries new things.

Oral Communication: Speaks clearly and persuasively in both positive and negative situations; listens attentively and requests clarification when needed; responds well to questions; demonstrates effective group presentation skills; and participates actively in meetings.

Written Communication: Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; can read and interpret written information.

Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts team success above personal interests; builds morale and group commitment to goals and objectives; supports everyone's efforts to succeed.

Delegation: Delegates work assignments; matches responsibilities to the person; sets expectations and monitors delegated activities; provides recognition for results.

Leadership: Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

Managing People: Includes staff in planning, decision-making, facilitating, and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services. Continually works to improve supervisory skills.

Quality Management: Seeks opportunities to enhance and promote quality; exhibits accuracy and thoroughness.

Cost Consciousness: Works within approved budgets; identifies cost-saving opportunities; promotes efficient use of organizational resources; and supports financial objectives through effective program management.

Diversity: Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.

Ethics: Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethics, and upholds organizational values.

Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports the organization's goals and values; supports affirmative action and respects diversity.

Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against a standard of excellence; takes calculated risks to accomplish goals.

Professionalism: Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality: Demonstrates accuracy and thoroughness; seeks ways to improve and promote quality; applies feedback to enhance performance; monitors own work to ensure quality.

Quantity: Meets productivity standards; completes work promptly; strives to increase productivity; works efficiently and effectively.

Safety and Security: Observes safety and security procedures, determines appropriate action beyond guidelines, reports potentially unsafe conditions, and uses equipment and materials properly.

Attendance/Punctuality: Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability: Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, and commits to long work hours when necessary to reach goals. Completes tasks on time or notifies the appropriate person with an alternate plan.

Initiative: Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed.

Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions.

While performing the duties of this position, the employee is regularly required to sit, stand, walk, communicate effectively, and use a computer and other office equipment. Occasional visits to manufacturing, warehouse, and testing environments may be required. The employee may occasionally lift and carry materials weighing up to 25 pounds.

Work Environment: This position is performed in both office and manufacturing environments. The employee should be prepared for periodic exposure to a manufacturing setting that may include machinery noise, forklift traffic, and production activities.

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