E-COMMERCE PROCESSOR

This position is responsible for researching, listing and providing accurate descriptions of donations that are selected to be sold through various online auction sites. Must meet or exceed the listing daily production goals.

Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, people served, donors, customers and management.

Essential Duties and Responsibilities

• Ensures work activities are being completed efficiently while maintaining compliance with all safety standards; insures staff is adhering to all safety expectations and requirements for the workplace with emphasis on neatness, cleanliness, and organization. This duty is performed daily.
• Research items selected to be listed to ensure listing accuracy. Using web based software to list our items on various auction sites. Expected to meet or exceed established daily quotas. This duty is performed daily.
• Performs accurate initial sort and grading of donations to be listed. Supervises and performs posting of donations into inventory system, shelving, and order processing. This duty is performed daily.
• Works with management in identifying and addressing any quality control issues. This duty is performed weekly.
• Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, people served, co-workers and management. This duty is performed daily.
• Perform any other related duties as required or assigned. This duty is performed daily.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education

High School

Experience

0 to 6 months related experience and/or training.

Management Experience

Not Applicable

Skills

• Communication Skills
• Mathematical Skills
• Critical Thinking Skills
• Software Databases
• Spreadsheet
• Word Processing/Typing
• Supervisory Experience
• Planning, organizing, and project management skills.
• Decision Making

Mental Demands

MODERATE MENTAL DEMAND. Operations requiring ALMOST CONTINUOUS ATTENTION, but work is sufficiently repetitive that a HABIT CYCLE IS FORMED; operations REQUIRING INTERMITTENT DIRECTED THINKING to determine or select materials, equipment or operations where variable sequences may be selected by the employee.

Analytical Ability / Problem Solving

MODERATELY REPETITIVE. Activities with slight variation using a definite set of processes or directions with some degree of supervision. Choice of learned things in situations which conform to clearly established patterns and modes.