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Assistant Manager (Access Center) - Boynton Beach, Florida
NYU Langone Medical Center
Boynton Beach, FL
We have an exciting opportunity to join our team as a Assistant Manager (Access Center) - Boynton Beach, Florida.
Added just now
Registered Nurse Case Manager PRN
HCA Healthcare
Sanford, FL
If growth and continued learning is important to you, we encourage you to apply for our Registered Nurse Case Manager PRN opening. Our team will promptly review your application. Highly…
Added 11 mins ago
Service Manager
BWW USA BWW Resources LLC
BWW 0198 Mesquite, TX
As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ensure tasks are performed…
Added 30 mins ago
CH
Store Manager In Training-9150
CVS Health
Auburn, CA
- $18.5 to $28.67 USD / hour
The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative…
Added 35 mins ago
Scheduler
CACI
Remote, United States
…logistics? We're seeking a successful, experienced Scheduler Manager to join our team in implementing a cutting-edge software system that will transform how USTRANSCOM manages finances and…
Added 39 mins ago
College Intern - HR Early Talent Coordinator
SRP
Tempe, AZ
This internship offers hands-on experience for a college student interested in Human Resources, student engagement, and program coordination. The intern will support SRP’s Early Talent…
Added 1 hour ago
CO
Aging Care Manager 2 (LG) - Schuylkill County Area Agency on Aging (Multiple Vacancies)
Commonwealth of Pennsylvania
Pottsville, PA
- $36,913.5 USD / year
Outreach and Learning: Visit senior centers to provide program information; attend training sessions and assist with training interns and new staff
Added 1 hour ago
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Licensed Psychologist Manager, Corrections - SCI Somerset
Commonwealth of Pennsylvania
Somerset, PA
- $89,996 to $136,842 USD / year
As a Licensed Psychologist Manager at State Correctional Institution (SCI) Somerset you will play a key role in guiding mental health services that support the well-being of individuals in…
Added 1 hour ago
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Associate Technical Data Manager - DMX
Southwest Airlines Co.
Dallas, TX
- $77,200 to $85,800 USD / year
The Associate Technical Data Manager supports Technical Operations by creating, maintaining, and revising aircraft maintenance technical data that enables safe and compliant operations.…
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MANAGER IN TRAINING
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The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer…
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Lead Business Execution Consultant - Unsecured Lending Operations
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CHARLOTTE, NC · CHANDLER, AZ · WEST DES MOINES, IA
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Added 1 hour ago
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Marketing Operations Manager (fixed term)
Jobgether
Remote, United States
- $30 to $34 USD / hour
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Marketing Operations Manager based in United States.
Added 2 hours ago
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North Texas Area Manager
E.Q.U.I.P. Enterprises
San Antonio, TX
- $60,000 to $70,000 USD / year
Area Manager - North Texas E.Q.U.I.P. Enterprises
Added 2 hours ago
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DCS CASE MANAGER 4 - 11092026-82495
State of Tennessee
TN
- $5,151 to $7,723 USD / month
…management; volunteer services coordination for a children's service program; and/or juvenile classification…
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Case Manager
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…school and every neighborhood - has access to a world-class learning experience from birth, resulting in graduation from high school college- and career-ready. In alignment with the mission…
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Career Services Coordinator (Healthcare)
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New York, NY
- $53,500 to $65,000 USD / year
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Added 2 hours ago
Sr Manager, State and Local Government Affairs
United States
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Software, Data & AI Sales Manager & Account Executive
Dean Dorton
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Tax Manager
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Automotive Finance Consultant - Land Rover Lynnwood
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2-5 years of experience as automotive finance manager preferred
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Goodwill Greater Milwaukee & Chicago

Retail Supervisor

Chicago, IL, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Goodwill Retail Services, one of the fastest growing retailers in the area, is seeking energetic individuals who have a desire to grow with us. Join us today to get started on your own Goodwill career path.

Ask about our new Employee Referral Program for more details on how to earn $250 or more per referral. We are looking for more amazing talent to grow our teams, just like you!

The Retail Supervisor contributes to the Goodwill mission by leading our retail stores and donation sites to achieve their overall goals. As a supervisor you will be responsible for opening/closing the store, managing register efficiency, achieving daily production goals, providing excellent customer service, and developing associates. Within our retail stores we want you to use your experience and skills to train, motivate, and lead our associates to create a customer centric store and donation environment. You will work together with your team to achieve sales and production goals that make your store successful.

Our Retail Supervisors must exhibit the following competencies:

Customer Focus
Directing & Motivating Others
Drive for Results
Action Oriented
Timely Decision Making

Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment, and supportive services for people with disabilities or disadvantages who seek greater independence.

RESPONSIBILITY LEVEL:

Implements strategies to achieve the goals for the organization and retail store operations. Implements, revises, and sustains policies, procedures and programs. Typically works on projects and initiatives that span 3 - 12 months.

PRINCIPAL DUTIES:

Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. May serve as a team member or subject matter expert on formal projects or within the department. Effectively engages in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.
Problem Solving: Light supervision; works independently. Periodic review of work by manager or senior coworker. Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.
Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.
Community Engagement: Champions Goodwill's community engagement initiatives and serves as an ambassador for Goodwill in the wider community.
Maximize the value of all donated goods and maintain production and store environment standards.
Coordinate the proper rotation of goods in the store to ensure a continuous flow of new merchandise.
Support the training and coaching of all employees to reach their potential as a highly productive and collaborative members of the team. Oversee that there is adequate coverage at POS and in donations.
Assist with hiring process of associates; completing phone screens, interviews, new hire orientations and training as needed.
Function as a service experience leader (SEL); operate register, assign tills, maintain efficient customer flow, sales staff productivity and proper cash controls.
Maintain a safe and orderly work environment; ensure employees operate equipment safely and follow safe work practices.
Work with Store Management to conduct apprehensions following established loss prevention policies and procedures.
Accurately complete data entry of required reports on time. Share with leadership insight or concerns found in report data or other documentation.
Consistently communicate and implement policies and procedures, reporting concerns to leadership.
Plan and organize work assignments to increase customer service and protect assets.
Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:

Two years of supervisory experience preferred.
Able to complete and retain forklift certification, if required at site.
Work varied schedule and flexible hours; a minimum of two closing shifts per week and every other weekend as scheduled. Additional nights and weekend shifts may be required to meet business needs.
Must have working phone that allows for communication accessibility.

CORE CULTURAL COMPETENCIES:

Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.
Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.
Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.
Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.
Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.
Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

PHYSICAL/SENSORY DEMANDS:

Regularly lifts and/or moves up 10 pounds, frequently lifts and/or moves up to 20 pounds, occasionally lifts and/or moves up to 50 pounds. Moves about to accomplish tasks. Lift: Raises objects from lower to higher position or moves objects horizontally. Stoop, kneel crouch or crawl: Positions self to retrieve objects. Reach: Extending upwards or downwards to retrieve objects. Worker is subject to weather conditions (hot, humid, dry, cold etc.). Worker is subject to human blood, body fluids or tissue. Worker is subject to hazards: proximity to dangerous machinery, moving vehicles, electrical currents, chemicals, or high places. Required to stand for long periods of time, Required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required.

When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer

(SEW)

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More about this job

Skills

Customer service
Sales
Decision making
Retail operations
Change management
Adapt to change
Problem solving
Manage quantitative data
Community engagement
Coaching
Loss prevention
Data entry
Documentation
Reporting
Work in an organised manner
Forklift certification
Communication skills
Adaptability
Electronic communication

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