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Senior National Account Manager, Personal Insurance
Travelers Insurance Company
Frankfort, KY
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
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Manager, Global Growth Performance
American Express Global Business Travel
Frankfort, KY
…good session only matters if it changes what people do every day. Results come from the…
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Sports Medicine Territory Manager (Louisville KY)
Smith & Nephew
Louisville, KY
- $60,000 to $80,000 USD / year
As a Sports Medicine Territory Manager, you will be a product consultant in the Sports Medicine product portfolio specializing in soft tissue injury repair and degenerative conditions of…
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Solutions Product Marketing Manager
Hitachi - Vantara
Louisville, KY
- $7.25 USD / hour
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Seasonal Assistant District Manager
Jackson Hewitt - GUU
Chicago, IL
The Seasonal Assistant District Manager (ADM) is responsible to help the business from the ground up providing real business leadership development and experience as well as deep…
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Seasonal Assistant District Manager
Jackson Hewitt - GUU
East Peoria, IL
The Seasonal Assistant District Manager (ADM) is responsible to help the business from the ground up providing real business leadership development and experience as well as deep…
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Production Packer- Nights
Amcor Flexibles, LLC
Louisville, KY
- $7.25 USD / hour
Responsible for maintaining the Food Safety Program (GMP)
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Physical Therapist
Sevita
Louisville, KY
Writes service summaries as requested by case manager/program director and maintains daily billing summaries and turns them into the appropriate staff.
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Retail Front End Supervisor - Full-Time
Burlington
LOUISVILLE, KY
- $15 to $17 USD / hour
- Full-time
At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive…
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Project Manager
Dormakaba USA, Inc.
Louisville, KY
dormakaba is seeking a Hybrid Project Manager in Louisville, KY to support the dormakaba product lines within our Airport Division & Secured Entry Division (ESC), including coordination…
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Patient Advocate Specialist
Firstsource
Louisville, KY
- $7.25 USD / hour
Reporting to: Supervisor/Manager - Eligibility Services
Added just now
MC
Health & Community Navigator (HCN), Float Support
McKesson Corporation
Louisville, KY
- $7.25 USD / hour
Manager: Health & Community Navigator Supervisor
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MRI Manager Medical Imaging - $20,000 Sign On Bonus
RIH Rhode Island Hospital
United States
…cooperation with the Medical Director of the division, the Manager is responsible for managing the clinical and operational activities of the section. Exercises critical thinking skills…
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Manager, Ecosystem Program
KPMG
Louisville, KY
KPMG is currently seeking a Manager, Ecosystems Program to join our Clients and Markets organization.
Added just now
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Heavy Maintenance Technician
JF Petroleum Group
Louisville, KY
- $18.5 to $28 USD / hour
Work under the HM Lead, Lead Technician, or Service Manager to meet customer expectations and response time objectives.
Added just now
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Senior Associate, ECC Contracts
KPMG
Louisville, KY
- $7.25 USD / hour
Ability to have significant role within a project, process or program; detail oriented and thorough, with effective time management skills
Added 1 min ago
Operations Admin I-4
Federal Express Corporation
Corpus Christi, TX
Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.
Added 1 min ago
FE
Operations Admin II-1
Federal Express Corporation
Barrington, NJ
- $17.84 to $21.36 USD / hour
Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.
Added 1 min ago
FE
Operations Admin II
Federal Express Corporation
Las Vegas, NV
- $17.4 to $24.28 USD / hour
Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.
Added 1 min ago
HV
Service Center Manager - Marin & Sonoma County Locations
Henley VIOC
San Rafael, CA · Novato, CA · Santa Rosa, CA
- $31.5 USD / hour
As a Service Center Manager, no day is ever dull. You will be responsible for managing the day-to-day operations, as well as driving the success of your team and service center. If you’re…
Added 1 min ago
HV
Service Center Manager - Alameda & Contra Costa County Locations
Henley VIOC
Antioch, CA · Oakley, CA · Concord, CA · Fremont, CA · Martinez, CA
- $31 USD / hour
As a Service Center Manager, no day is ever dull. You will be responsible for managing the day-to-day operations, as well as driving the success of your team and service center. If you’re…
Added 1 min ago
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Product Guide - Seasonal
ARC'TERYX
Bethesda, MD
- $20.8 to $23.8 USD / hour
All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined…
Added 1 min ago
Certified Dietary Manager
Maryville Rehabilitation and Health Care Center
Maryville, MO
Are you a Dietary Manager seeking an exciting new career opportunity? Look no further! Tutera Senior Living & Health Care is seeking dietary rockstars to join our team! If you are dedicated…
Added 1 min ago
Restaurant Manager
Circle K
Supply, NC
This position is to prepare the candidate for the Restaurant Manager role. After a designated period of training, the Restaurant Manager Trainee (RMT) may be responsible for managing the…
Added 2 mins ago
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Substance Abuse Counselor (Certified/Licensed)
Pinnacle Treatment Brand
Roseville, CA
- $24 to $30 USD / hour
…one of the easiest and hardest things I’ve ever done. Every day I wake up and think how good it feels and how lucky I am to have found this…

Goodwill Greater Milwaukee & Chicago

Retail Supervisor

Milwaukee, WI, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

The Retail Supervisor is responsible for assisting with supervision and assisting with the store and donation center operations. Motivates the team to ensure that customer satisfaction and production standards are being met to achieve established revenue goals. Drives a positive customer experience by supporting merchandising efforts and coaching engaging customer interactions.

RESPONSIBILITY LEVEL:

Understand and abides by policies, procedures and programs. Typically works on projects and tasks that span 1 day - 3 months.

PRINCIPAL DUTIES:

Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities. Follows through on learning, skill building, and practice necessary to adapt to change.
Problem Solving: Close supervision for completion of routine work, which is regularly reviewed by manager or senior coworkers. Work that exceeds routine comes with detailed instructions.
Technical Skill: Basic knowledge of discipline's procedures and methods. Understands and applies the fundamentals of customer service. Able to respond to routine requests.
Community Engagement: Serves as an ambassador for Goodwill in the wider community. Participates in volunteer opportunities as schedule and interest permit.
Maximize the value of all donated goods and maintain production and store environment standards.
Coordinate the proper rotation of goods in the store to ensure a continuous flow of new merchandise.
Support the training and coaching of all employees to reach their potential as a highly productive and collaborative members of the team. Oversee that there is adequate coverage at POS and in donations.
Assist with hiring process of associates; complete phone screens and training as needed.
Function as a service experience leader (SEL); operate register, assign tills, maintain efficient customer flow, sales staff productivity and proper cash controls.
Maintain a safe and orderly work environment; ensure employees operate equipment safely and follow safe work practices.
Work with Store Management to conduct apprehensions following established loss prevention policies and procedures.
Accurately complete data entry of required reports on time. Share with leadership insight or concerns found in report data or other documentation.
Consistently communicate and implement policies and procedures, reporting concerns to leadership.
Plan and organize work assignments to increase customer service and protect assets.
Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:

Two years of supervisory experience preferred.
Ability to complete and retain forklift certification.
Work varied schedule and flexible hours; a minimum of two closing shifts per week and every other weekend as scheduled. Additional nights and weekend shifts may be required to meet business needs.
Must have working phone that allows for communication accessibility.

CORE CULTURAL COMPETENCIES:

Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.
Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.
Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.
Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.
Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.
Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

PHYSICAL/SENSORY DEMANDS:

Regularly lifts and/or moves up 10 pounds, frequently lifts and/or moves up to 20 pounds, occasionally lifts and/or moves up to 50 pounds. Moves about to accomplish tasks. Lift: Raises objects from lower to higher position or moves objects horizontally. Stoop, kneel crouch or crawl: Positions self to retrieve objects. Reach: Extending upwards or downwards to retrieve objects. Worker is subject to weather conditions (hot, humid, dry, cold etc.). Worker is subject to human blood, body fluids or tissue. Worker is subject to hazards: proximity to dangerous machinery, moving vehicles, electrical currents, chemicals, or high places. Required to stand for long periods of time, Required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required.

When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer

(SEW)

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