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Project Manger, Architecture
ARCO Companies
Richmond Heights, MO
…committed to creating opportunities for individual success, from day one, you will be given the tools to excel in your role, take on meaningful responsibilities, and experience why GMA is…
Added 1 min ago
CF
Housekeeping Supervisor
Courtyard Farmington
Farmington, CT
- $21 USD / hour
…in assigned sections, as well as assuming all Housekeeping Manager functions in their…
Added 1 min ago
HA
Housing Program Manager
Housing Authority of the County of Contra Costa
Martinez, CA
- $8,384.7 to $10,191.66 USD / month
THE POSITION:Under the direction of the Director of Assisted Housing, the Housing Choice Manager is responsible for the overall delivery of the Housing Authority of the County of Contra…
Added 1 min ago
Nurse Practitioner / Physician Assistant - Neurosurgery Clinic
LCMC Health
United States
Patient Care: Provides quality care to patients. Promptly responds to patient calls and messages and ensures same day completion of calls and messages. Maintains accurate patient and…
Added 1 min ago
Controls Program Manager
Johnson Controls Inc.
United States
The Systems Enablement Program Manager provides end-to-end program management for strategic deployment and execution planning initiatives. You will translate improvement priorities into…
Added 1 min ago
Territory Manager
Vestis
Arden, NC
Manages day to day activities of customer service program(s) for the territory
Added 1 min ago
Plant Manager
Vestis
Canton, NC
Manage the day-to-day production plant operation activities at market center. Ensure processing takes place in a safe, timely, cost-effective, and efficient manner. Activities to be managed…
Added 1 min ago
AS
Program Coordinator, Human Rights & Freedom
Arizona State University
Off-Campus: Washington, DC
- $60,000 to $65,000 USD / year
The Human Rights & Freedom (HRF) Program Coordinator will primarily work on the McCain Ukraine Leadership Initiative (MULI). The individual will work with and report to the McCain…
Added 1 min ago
AS
Administrative Operations Specialist
Arizona State University
Off-Campus: Washington, DC
- $60,000 to $65,000 USD / year
…Operations Specialist. This position will report to Finance Manager. The Administrative Operations Specialist performs financial administration, executive travel support, and human…
Added 1 min ago
Worldwide Channel Programs, Enablement & Portal Manager
Huntress Labs
United States
As the Worldwide Channel Programs, Enablement & Portal Manager, you will assist in the management of the Huntress Channel Program(s), create and manage related enablement, and own the…
Added 1 min ago
Store Manager
AUTOMOTIVE PARTS HEADQUARTERS
Aitkin, MN
…business goals into results? Auto Value is looking for a Store Manager who is ready to take ownership, develop a winning team, and make a meaningful impact on store…
Added 1 min ago
CN
Youth Care Specialist Supervisor
Children's Network of Hillsborough
Lutz, FL
- $55,000 USD / year
Supervise youth in program on a 24-hour-a-day basis: Monitor youth behavior on and off property, coordinate recreational and service activities for youth, dispense medications as prescribed…
Added 2 mins ago
Account Manager
Madison, WI
Otis Elevator Company is searching for a highly motivated Specialist, Account Manager, responsible for territory sales, margin growth & customer satisfaction for customers in the Madison,…
Added 2 mins ago
OV
Vice President of Hospitality | Full-Time | Penn State University Athletics
Oak View Group
University Park, PA
- $170,000 to $185,000 USD / year
- Full-time
…and beverage operations, premium hospitality spaces, and game-day services. This position leads operational excellence, financial performance, team development, and strategic partnerships…
Added 2 mins ago
Manager, Audience & Orchestration
Macy's
New York, NY · NY
…Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are…
Added 2 mins ago
Registered Nurse - Campbell Emergency Department - Days
Methodist Richardson Medical Center
Richardson, TX
12X3 Day (United States of America)Job Description :
Added 3 mins ago
B
Floor Leader (Full-Time)
Buckle
Novi, MI
- Full-time
…routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide…
Added 3 mins ago
B
Part-Time Sales Teammate
Buckle
PEARLAND, TX
- Part-time
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
Added 3 mins ago
EF
Assistant Center Manager
ENTERPRISE FOR PROGRESS IN THE COMMUNITY
Yakima, WA
- $30 to $35 USD / hour
The Assistant Center Manager assists the Center Manager with the leadership and supervision of Head Start and Early Head site activities at the Castlevale site and West Valley outposts;…
Added 3 mins ago
Landfill Operations Supervisor
REPUBLIC SERVICES OF GEORGIA, LIMITED PARTNERSHIP
Screven, GA
…permit. The Operations Supervisor works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget achievement. The…
Added 3 mins ago
TSDF Maintenance Tech l
US ECOLOGY TAYLOR, INC.
Taylor, MI
POSITION SUMMARY: With direct supervision from a Lead Technician, Fleet Maintenance Supervisor or Maintenance Manager, a Maintenance Technician A performs repair and maintenance work on…
Added 3 mins ago
Lead LF Heavy Equipment Operator
US Ecology Karnes County Disposal, LLC
Coyanosa, TX
…assigns duties and work to employees; confers with supervisor or manager to coordinate activities of individual departments or shifts; trains or assists in training of new…
Added 3 mins ago
Manager Financial Support
REPUBLIC SERVICES, INC.
Phoenix, AZ
POSITION SUMMARY: The Manager, Financial Support is responsible for providing financial analytics on consolidated results, monthly to senior management and quarterly to the Board of…
Added 3 mins ago
ES Project Manager - BU
ENVIRITE OF OHIO, INC.
Canton, OH
Employee and Family Assistance Program (EAP).
Added 3 mins ago
Sales Supervisor
Steve Madden
Wrentham, MA
…assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to…

Goodwill Greater Milwaukee & Chicago

Retail Supervisor

Evanston, IL, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

The Retail Supervisor is responsible for assisting with supervision and assisting with the store and donation center operations. Motivates the team to ensure that customer satisfaction and production standards are being met to achieve established revenue goals. Drives a positive customer experience by supporting merchandising efforts and coaching engaging customer interactions.

RESPONSIBILITY LEVEL:

Understand and abides by policies, procedures and programs. Typically works on projects and tasks that span 1 day - 3 months.

PRINCIPAL DUTIES:

Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities. Follows through on learning, skill building, and practice necessary to adapt to change.
Problem Solving: Close supervision for completion of routine work, which is regularly reviewed by manager or senior coworkers. Work that exceeds routine comes with detailed instructions.
Technical Skill: Basic knowledge of discipline's procedures and methods. Understands and applies the fundamentals of customer service. Able to respond to routine requests.
Community Engagement: Serves as an ambassador for Goodwill in the wider community. Participates in volunteer opportunities as schedule and interest permit.
Maximize the value of all donated goods and maintain production and store environment standards.
Coordinate the proper rotation of goods in the store to ensure a continuous flow of new merchandise.
Support the training and coaching of all employees to reach their potential as a highly productive and collaborative members of the team. Oversee that there is adequate coverage at POS and in donations.
Assist with hiring process of associates; complete phone screens and training as needed.
Function as a service experience leader (SEL); operate register, assign tills, maintain efficient customer flow, sales staff productivity and proper cash controls.
Maintain a safe and orderly work environment; ensure employees operate equipment safely and follow safe work practices.
Work with Store Management to conduct apprehensions following established loss prevention policies and procedures.
Accurately complete data entry of required reports on time. Share with leadership insight or concerns found in report data or other documentation.
Consistently communicate and implement policies and procedures, reporting concerns to leadership.
Plan and organize work assignments to increase customer service and protect assets.
Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:

Two years of supervisory experience preferred.
Ability to complete and retain forklift certification.
Work varied schedule and flexible hours; a minimum of two closing shifts per week and every other weekend as scheduled. Additional nights and weekend shifts may be required to meet business needs.
Must have working phone that allows for communication accessibility.

CORE CULTURAL COMPETENCIES:

Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.
Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.
Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.
Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.
Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.
Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

PHYSICAL/SENSORY DEMANDS:

Regularly lifts and/or moves up 10 pounds, frequently lifts and/or moves up to 20 pounds, occasionally lifts and/or moves up to 50 pounds. Moves about to accomplish tasks. Lift: Raises objects from lower to higher position or moves objects horizontally. Stoop, kneel crouch or crawl: Positions self to retrieve objects. Reach: Extending upwards or downwards to retrieve objects. Worker is subject to weather conditions (hot, humid, dry, cold etc.). Worker is subject to human blood, body fluids or tissue. Worker is subject to hazards: proximity to dangerous machinery, moving vehicles, electrical currents, chemicals, or high places. Required to stand for long periods of time, Required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required.

When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer

(SEW)

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More about this job

Skills

Merchandising
Change management
Adapt to change
Problem solving
Customer service
Community engagement
Coaching
Sales
Loss prevention
Data entry
Documentation
Reporting
Work in an organised manner
Forklift certification
Communication skills
Adaptability
Electronic communication

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