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Multimodal Planning Manager
State of Washington
Lacey, WA
- $10,200 to $12,499 USD / month
Participate in emergency planning and required training for WSDOT Olympic Region Emergency Operations Center (EOC) mobilization; assess and maintain command and control of assigned…
Added 1 min ago
Facilities Manager Intern-Hospital Setting
ENFRA LLC
Hackensack, NJ
Assists the departments and team with all aspects of the projects and estimating or business operations.
Added 1 min ago
Project Manager III
Element U.S. Space & Defense
Santa Clarita, CA
Coordinate with Operations, Engineering, Finance, and laboratory personnel to facilitate billing readiness.
Added 1 min ago
Process Owner
SUGAR FOODS LLC
Villa Rica, GA
Participate in cross-functional teams including Operations, Engineering, R&D, Supply Chain, etc.
Added 1 min ago
KM
Production Supervisor
Kate McLeod
Kingston, NY · Red Hook, NY
- $60,000 to $75,000 USD / year
Reports to: Manager of Manufacturing Operations
Added 1 min ago
Project Manager -CEI
Consor Engineers
Brentwood, TN · Knoxville, TN · Chattanooga, TN · Memphis, TN
As an experienced leader you will guide a regional group of Construction Engineering Inspection (CEI) teams in the execution of Department of Transportation and municipal projects having…
Added 1 min ago
Maintenance Supervisor
Inalfa Roof Systems, Inc
United States
…efficiently. This position will work closely in coordination with Engineering, Quality and Production personnel to support process and safety improvements, as well as maintain timely…
Added 1 min ago
Senior Construction Project Engineering Manager
Consor Engineers
Jacksonville, FL · Gainesville, FL · Ocala, FL · Orange Park, FL · Palatka, FL · Winter Springs, FL
As an experienced leader you will guide a regional group of Construction Engineering Inspection (CEI) teams in the execution of Department of Transportation and municipal projects having…
Added 2 mins ago
IDGS Product Manager
B.E.A. Inc.
United States
Provide direction to engineering, operations, and marketing communications teams to ensure cohesive execution.
Added 2 mins ago
Production Manager
Alicat Scientific, Inc.
United States
…and they need our instruments on time to do it. As our senior operations leader on the floor, you will own daily output, shape team culture, and build the team that drives our…
Added 2 mins ago
Commercial Manager
PlayStation Global
Remote, United States
Reporting to the Commercial Director, the Commercial Manager will be responsible for leading and growing key strategic accounts within Sony PlayStation's commercial business in the US.
Added 2 mins ago
Project Manager - O&G
Baseline Energy Services
Fort Worth, TX
The Project Manager serves as the primary point of coordination among customers, Sales, Engineering, Operations, Supply Chain, field service teams, and external contractors. Projects may…
Added 2 mins ago
CT
Senior Oracle DBE (Development & Administration)
Columbia Technology Partners
Annapolis Junction, MD
- $160,000 to $200,000 USD / year
Partner with Oracle DBAs to support RAC environments, backup and recovery operations, Data Guard configurations, security controls, monitoring activities, and incident response efforts.
Added 3 mins ago
Senior Project Manager, Project & Development Services
Cushman & Wakefield U.S., Inc.
Indianapolis, IN
Partners with Account and PDS Market Leaders, Operations, Marketing, and other service line leaders to champion the creation of business development and operational plans for Critical…
Added 3 mins ago
Facilities Manager
Cushman & Wakefield U.S., Inc.
GA
…location, set of buildings, or campus environment. The Facilities Manager is charged with the day-to-day implementation of policies, procedures, programs and workplace services delivery…
Added 3 mins ago
P
Account Manager
PeopleJoy
United States
- $57,000 to $75,000 USD / year
As an Account Manager, you’ll be critical in driving engagement with our clients and deepening our client relationships. In this role, you’ll be working closely with the Head of Customer…
Added 3 mins ago
Accounts Receivable Cash Posting Specialist
DeBra-Kuempel Inc.
Cincinnati, OH
…of MEP and process piping services, including design-build engineering for new construction and renovation, installation and specialty construction, maintenance, and air balancing,…
Added 4 mins ago
Sr. Distribution Manager
MILWAUKEE ELECTRIC TOOL CORP
Olive Branch, MS
The Sr. Distribution Manager is responsible for safety, productivity and quality in a multi-site, high-volume distribution center. Ensures operations meets on-time shipping requirements for…
Added 5 mins ago
Construction Project Manager
Omninet Capital LLC
Phoenix, AZ
…acquisitions, capital markets, and asset management to property operations, construction, accounting, legal, and…
Added 5 mins ago
Construction Project Manager
Omninet Capital LLC
Las Vegas, NV
…acquisitions, capital markets, and asset management to property operations, construction, accounting, legal, and…
Added 5 mins ago
SC
QC Production Associate I
Sofie Co.
Haverhill, MA, MA
- $24 to $27 USD / hour
Perform basic computer-controlled cyclotron operations for FDG and NaF production under the advisement of site Cyclotron and Facility Engineer.
Added 5 mins ago
Engineering Product Manager
Cisco Systems, Inc.
Milpitas, CA
Technical background in cloud platforms, networking, security, or IT operations, with enough depth to partner closely with engineering on architecture and tradeoffs.
Added 5 mins ago
Safety Manager (Columbus, OH)
Quanta Infrastructure Solutions Group, LLC
Columbus, OH
…to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning,…
Added 5 mins ago
Assistant Project Manager (Site-Based; Travel Required)
Alberici US
Saint Louis, MO
The Assistant Project Manager is accountable for developing, maintaining, updating, distributing, and managing estimates, observing and monitoring the performance of the Superintendent, and…
Added 5 mins ago
Project Manager (Site Based; Travel Required)
Alberici US
Saint Louis, MO
The Project Manager is accountable for developing, maintaining, updating, distributing, and managing estimates, observing and monitoring the performance of the Superintendent, and…

GoodShip

Implementation Manager

Remote, United States

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Job details

Apply by: Feb 7, 2027
Experience: 4+ years of experience in technical implementation, solutions engineering, or a similar customer-facing role within B2B SaaS.
Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

GoodShip is the AI engine powering modern transportation networks, empowering transportation teams to optimize spend and service while driving seamless collaboration across internal stakeholders and external partners.

GoodShip unifies data from loads, tenders, contracts, real-time tracking, and market benchmarks to deliver a comprehensive, intelligent view of the transportation network. Embedded intelligence proactively recommends the highest-impact opportunities to save money, improve service, and reduce spot exposure.

Teams can act instantly by renegotiating rates, refining routing guide logic, triggering carrier performance alerts, or running off-cycle bids and full-network RFPs through purpose-built procurement tools that blend automation and intelligence. The result is a continuously optimized freight network that stays agile and resilient in a dynamic market.

We're backed by A-list venture firms and founders of industry-leading FreightTech companies, and were recently recognized in the TechCrunch AI Disrupters 60. We're growing fast, and we're looking for a Director of Revenue Operations who wants to build something real: the systems, the forecasts, the enablement engine our sales team runs on, from the ground up.

About the Role

As an Implementation Manager on the Solutions & Implementations team, you’ll lead customer implementations from technical discovery through onboarding, go-live, and stabilization. You’ll work directly with customers to understand their workflows, integrate and validate their data, and turn business requirements into a successful GoodShip launch. You’ll also partner with Account Executives on technical scoping and proofs of concept to set each implementation up for success.

This is a high-ownership role that combines hands-on technical execution, project management, and customer partnership. You’ll report directly to the Director of Implementations and collaborate across Sales, Customer Success, Product, and Engineering to resolve blockers, keep implementations on track, and help shippers unlock the full value of the GoodShip platform.

What You'll Do Lead Implementation and Value Delivery

Own customer implementations from kickoff through data integration, go-live, and stabilization.
Translate customer requirements and pre-sale discovery into clear implementation plans, milestones, and ownership.
Work directly with customer teams to map source data, configure workflows, and prepare GoodShip for production use.
Analyze and validate customer data, investigate discrepancies, and resolve issues before launch.
Manage implementation timelines, communicate progress and risks, and coordinate dependencies across customers and internal teams.
Troubleshoot technical blockers in partnership with Customer Success, Product, and Engineering.
Validate launch readiness and confirm that the implemented solution meets agreed success criteria.
Document configurations and key technical decisions to support a smooth handoff to Customer Success and ongoing customer adoption.

Support Technical Discovery and Pre-Sales

Partner with Account Executives to understand prospect goals, assess data readiness, and scope implementation requirements.
Support tailored proofs of concept that demonstrate GoodShip’s value and inform the implementation plan.
Identify data dependencies, technical risks, and customer responsibilities before close to establish clear implementation expectations.
Build reusable data-validation tools and implementation playbooks that improve both pre-sale discovery and onboarding.

What You Bring

4+ years of experience in technical implementation, solutions engineering, or a similar customer-facing role within B2B SaaS.
Experience leading customer implementations, including requirements gathering, data integration, validation, and onboarding.
Proficiency in SQL and advanced Excel, with the ability to analyze customer data, investigate discrepancies, and validate results.
Working knowledge of relational databases and cloud platforms.
Strong project-management skills, with experience building implementation plans, defining milestones and owners, and managing dependencies across multiple concurrent customer projects.
Ability to identify risks early, manage scope changes, and drive issues to resolution while keeping customers and internal teams aligned on priorities and timelines.
Confidence leading project check-ins, communicating status and next steps, and holding stakeholders accountable for commitments.
Clear, confident written and verbal communication skills, including the ability to explain technical issues and implementation decisions to varied audiences.
Comfort leading customer working sessions, walking through product workflows, and supporting technical discovery during the sales process.
Ability to operate with urgency, precision, and attention to detail in high-stakes customer environments.
Bachelor’s degree in Business, Information Systems, Supply Chain, or a related field - or equivalent practical experience.
Experience in transportation, logistics, supply chain, or a related industry is a bonus.

Why GoodShip

Competitive compensation and meaningful equity ownership.
100% employer-paid health benefits.
Unlimited PTO.
Company-wide winter break during the December holidays.
Fully remote work environment.
Destination team off-sites.

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