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Added 1 min ago
DIR, Research Admin
University of Florida
Gainesville, FL
events. Support portfolio company management teams on special projects. Evaluate the potential of a
Added 1 min ago
SO
Transportation Technician 3 - Washington State Ferries
State of Washington
Seattle, WA
- $5,781.25 to $7,768.92 USD / month
Engineering Knowledge & Technical Application: Ability to apply engineering and mathematical principles (e.g., algebra, geometry, construction math), ability to understand and use…
Added 1 min ago
KC
Product Install Engineer - Instruments Division - Extensive 90%+ Travel required
KLA Corporation
Remote, United States
- $29.19 to $49.62 USD / hour
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical…
Added 1 min ago
KC
Product Install Engineer -OMD Extensive 90% + Travel Required
KLA Corporation
Hillsboro, OR · Chandler, AZ · Austin, TX · Phoenix, AZ · Richardson, TX · Taylor, TX · Boise, ID
- $31.78 to $54.04 USD / hour
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical…
Added 1 min ago
KC
Product Installation Engineer - FaST 90%+ Travel required
KLA Corporation
Chandler, AZ · Boise, ID · Phoenix, AZ · Richardson, TX · Hillsboro, OR
- $31.78 to $54.04 USD / hour
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical…
Added 1 min ago
Roadway EIT
Consor Engineers
Wesley Chapel, FL · West Palm Beach, FL · Jacksonville, FL
At Consor, you’ll work with a network of water and transportation professionals who specialize in planning, engineering design, structural assessment, and construction services. Across…
Added 1 min ago
AI & Cloud Integration Engineer
Ericsson
TX
Join Ericsson as an AI & Cloud Integration Engineer and take a meaningful step forward in your engineering career. In this role, you will solve real customer challenges spanning networks,…
Added 2 mins ago
Construction Inspector
Consor Engineers
Kissimmee, FL · Winter Springs, FL · Gainesville, FL
At Consor, you’ll work with a network of water and transportation professionals who specialize in planning, engineering design, structural assessment, and construction services. Across…
Added 2 mins ago
Commercial Manager
PlayStation Global
Remote, United States
…dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and…
Added 2 mins ago
Software Engineer, Security Focus
eVisit
Remote, United States
Compliance Support: Contribute security context and vocabulary to FedRAMP-related discussions and requirements, partnering with compliance and engineering stakeholders.
Added 3 mins ago
CT
Technical/Functional Expert (Network)
Columbia Technology Partners
Annapolis Junction, MD
- $175,000 to $205,000 USD / year
Columbia Technology Partners is seeking a Technical/Functional Expert (Network) to provide advanced network engineering support across enterprise environments. This role focuses on…
Added 3 mins ago
CT
Software Integration Engineer 2
Columbia Technology Partners
Annapolis Junction, MD
- $140,000 to $165,000 USD / year
…inception, CTP has been instrumental in the technical design, engineering development, operational deployment, and support of key systems. With a proven track record in information…
Added 3 mins ago
CT
Senior Oracle DBE (Development & Administration)
Columbia Technology Partners
Annapolis Junction, MD
- $160,000 to $200,000 USD / year
…inception, CTP has been instrumental in the technical design, engineering development, operational deployment, and support of key systems. With a proven track record in information…
Added 3 mins ago
CT
HPC/Linux System Administrator 3
Columbia Technology Partners
Annapolis Junction, MD
- $160,000 to $190,000 USD / year
…inception, CTP has been instrumental in the technical design, engineering development, operational deployment, and support of key systems. With a proven track record in information…
Added 3 mins ago
Data Scientist
CTC Group
Fort Meade, MD
…Intelligence and Defense communities. We specialize in providing engineering, technical, operational support, and training services to Federal government, and Mission…
Added 3 mins ago
Sr. Equipment Process Engineer- Upstream
(5102) Genz. Therap Product LP
Framingham, MA
Join a global network that powers how Sanofi delivers - seamlessly, purposefully, and at scale. In Manufacturing & Supply, you'll help reimagine how life-changing treatments reach people…
Added 3 mins ago
Sr. Equipment Engineer
(5102) Genz. Therap Product LP
Framingham, MA
Join a global network that powers how Sanofi delivers - seamlessly, purposefully, and at scale. In Manufacturing & Supply, you'll help reimagine how life-changing treatments reach people…
Added 3 mins ago
Sr. Equipment Process Engineer- Downstream
(5102) Genz. Therap Product LP
Framingham, MA
Join a global network that powers how Sanofi delivers - seamlessly, purposefully, and at scale. In Manufacturing & Supply, you'll help reimagine how life-changing treatments reach people…
Added 3 mins ago
Reliability & Methods Engineer
(5102) Genz. Therap Product LP
Framingham, MA
The Site Maintenance & Reliability organization provides corrective and preventive maintenance, reliability engineering, calibration support, and technical services for site buildings,…
Added 3 mins ago
Reliability & Methods Engineer
(5102) Genz. Therap Product LP
Framingham, MA
The Site Maintenance & Reliability organization provides corrective and preventive maintenance, reliability engineering, calibration support, and technical services for site buildings,…
Added 3 mins ago
AA
Sr. Cloud Applications Engineer
Anne Arundel Dermatology
Remote, United States
- $130,000 to $155,000 USD / year
Key responsibilities include Azure application architecture, API integrations, automation, monitoring, and operational support, with technical leadership across AI-enabled patient services,…
Added 3 mins ago
Fiber Engineer
Zayo
Jefferson City, MO
Zayo is seeking a Fiber Engineer to be responsible for the solution and design of physical fiber paths across the Zayo network in support of providing fiber-based services. Projects may…
Added 4 mins ago
ST
Electronics Quality Technician-I (Evening Shift)
Silvus Technologies, Inc.
Salt Lake City, UT
- $30 to $32 USD / hour
Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications – on the ground, in the air…
Added 4 mins ago
Enterprise Value Creation Lead (2 roles available)
Mars Wrigley Conf. (MCNA)
United States
Bachelor’s degree (or equivalent experience) in Engineering, Supply Chain, Finance, Business or a related analytical field.
Added 4 mins ago
Associate, Integration/Test Engineer
L3Harris Technologies
Orange, VA
Job Title: Associate, Integration/Test Engineering

GoodShip

Implementation Manager

Remote, United States

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Job details

Apply by: Feb 7, 2027
Experience: 4+ years of experience in technical implementation, solutions engineering, or a similar customer-facing role within B2B SaaS.
Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

GoodShip is the AI engine powering modern transportation networks, empowering transportation teams to optimize spend and service while driving seamless collaboration across internal stakeholders and external partners.

GoodShip unifies data from loads, tenders, contracts, real-time tracking, and market benchmarks to deliver a comprehensive, intelligent view of the transportation network. Embedded intelligence proactively recommends the highest-impact opportunities to save money, improve service, and reduce spot exposure.

Teams can act instantly by renegotiating rates, refining routing guide logic, triggering carrier performance alerts, or running off-cycle bids and full-network RFPs through purpose-built procurement tools that blend automation and intelligence. The result is a continuously optimized freight network that stays agile and resilient in a dynamic market.

We're backed by A-list venture firms and founders of industry-leading FreightTech companies, and were recently recognized in the TechCrunch AI Disrupters 60. We're growing fast, and we're looking for a Director of Revenue Operations who wants to build something real: the systems, the forecasts, the enablement engine our sales team runs on, from the ground up.

About the Role

As an Implementation Manager on the Solutions & Implementations team, you’ll lead customer implementations from technical discovery through onboarding, go-live, and stabilization. You’ll work directly with customers to understand their workflows, integrate and validate their data, and turn business requirements into a successful GoodShip launch. You’ll also partner with Account Executives on technical scoping and proofs of concept to set each implementation up for success.

This is a high-ownership role that combines hands-on technical execution, project management, and customer partnership. You’ll report directly to the Director of Implementations and collaborate across Sales, Customer Success, Product, and Engineering to resolve blockers, keep implementations on track, and help shippers unlock the full value of the GoodShip platform.

What You'll Do Lead Implementation and Value Delivery

Own customer implementations from kickoff through data integration, go-live, and stabilization.
Translate customer requirements and pre-sale discovery into clear implementation plans, milestones, and ownership.
Work directly with customer teams to map source data, configure workflows, and prepare GoodShip for production use.
Analyze and validate customer data, investigate discrepancies, and resolve issues before launch.
Manage implementation timelines, communicate progress and risks, and coordinate dependencies across customers and internal teams.
Troubleshoot technical blockers in partnership with Customer Success, Product, and Engineering.
Validate launch readiness and confirm that the implemented solution meets agreed success criteria.
Document configurations and key technical decisions to support a smooth handoff to Customer Success and ongoing customer adoption.

Support Technical Discovery and Pre-Sales

Partner with Account Executives to understand prospect goals, assess data readiness, and scope implementation requirements.
Support tailored proofs of concept that demonstrate GoodShip’s value and inform the implementation plan.
Identify data dependencies, technical risks, and customer responsibilities before close to establish clear implementation expectations.
Build reusable data-validation tools and implementation playbooks that improve both pre-sale discovery and onboarding.

What You Bring

4+ years of experience in technical implementation, solutions engineering, or a similar customer-facing role within B2B SaaS.
Experience leading customer implementations, including requirements gathering, data integration, validation, and onboarding.
Proficiency in SQL and advanced Excel, with the ability to analyze customer data, investigate discrepancies, and validate results.
Working knowledge of relational databases and cloud platforms.
Strong project-management skills, with experience building implementation plans, defining milestones and owners, and managing dependencies across multiple concurrent customer projects.
Ability to identify risks early, manage scope changes, and drive issues to resolution while keeping customers and internal teams aligned on priorities and timelines.
Confidence leading project check-ins, communicating status and next steps, and holding stakeholders accountable for commitments.
Clear, confident written and verbal communication skills, including the ability to explain technical issues and implementation decisions to varied audiences.
Comfort leading customer working sessions, walking through product workflows, and supporting technical discovery during the sales process.
Ability to operate with urgency, precision, and attention to detail in high-stakes customer environments.
Bachelor’s degree in Business, Information Systems, Supply Chain, or a related field - or equivalent practical experience.
Experience in transportation, logistics, supply chain, or a related industry is a bonus.

Why GoodShip

Competitive compensation and meaningful equity ownership.
100% employer-paid health benefits.
Unlimited PTO.
Company-wide winter break during the December holidays.
Fully remote work environment.
Destination team off-sites.

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