Case Manager

Qualifications:

Preferred: Bachelor’s Degree in a human services related field, previous case management experience, and/or experience working with youth in a residential or transitional living program.

Minimum: Bachelor’s Degree, at least 21 years of age, able to obtain a Class E driver’s license

Position Summary: Provide case management services to residents in the Transitional Living Programs that will facilitate their progress towards independence.

Special Working Conditions: Exposure to residents and at times, treatment conditions. Requires ability to manage crisis situations, emergency situations, and provide trauma informed interventions.

Department: Transitional Living

Supervisor: Transitional Living Program Coordinator

Description of Responsibilities:

• Case Manager will be responsible for reviewing referrals to the program, interviewing prospective residents, and determining, based on interview and referral, whether prospective residents are ready for transitional living.
• Case Manager will carry a caseload of approximately 10 residents in the program.
• Case Manager is responsible for developing an Individualized Service Plan with all residents and conducting subsequent reviews of the plan quarterly.
• Progress Reports will be written quarterly by the case manager and provided to the Family Support Team.
• Case Manager communicates with the Family Support Team on a regular basis, keeping team members informed on progress as well as concerns.
• Case Manager connects residents to community services as needed.
• Case Manager is responsible for enrolling and monitoring residents’ educational progress.
• Case Manager will treat all residents with respect and fairness, contributing to a safe environment and providing trauma informed care.
• Case Manager will conduct oneself in a professional manner in all interactions with staff, residents, family support teams, and others involved in the resident’s life.
• Case Manager will follow agency policies and procedures.
• Case Manager is responsible for ensuring proper documentation is kept for all residents.
• Case Manager will perform additional duties as directed by the Program Coordinator.