Jobs in the United States

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Recreation Program Supervisor - Aquatics
Consolidated Municipality of Carson City
Carson City, NV
- $29.07 to $46.5 USD / hour
Oversees the receipt and recording of funds for facility and program participation.
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Market Sector Leader - Program Management
AECOM
San Francisco, CA
- $275,000 to $300,000 USD / year
…world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our…
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Secure Facilities Technical Design - Mission Critical & Secure Facilities
AECOM
Remote, United States
- $150,000 to $200,000 USD / year
The successful candidate will serve as a technical liaison between government security stakeholders and multidisciplinary project teams and possess a strong understanding of how physical…
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Secure Facilities Technical Engineering - Mission Critical & Secure Facilities
AECOM
Remote, United States
- $150,000 to $200,000 USD / year
The successful candidate will serve as a technical liaison between government security stakeholders and multidisciplinary project teams and possess a strong understanding of how physical…
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Market Sector Leader - Program Management
AECOM
Oakland, CA
- $275,000 to $300,000 USD / year
…world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our…
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Market Sector Leader - Program Management
AECOM
San Jose, CA
- $275,000 to $300,000 USD / year
…world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our…
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Market Sector Leader - Program Management
AECOM
Sacramento, CA
- $275,000 to $300,000 USD / year
…world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our…
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Market Sector Leader - Program Management
AECOM
Stockton, CA
- $275,000 to $300,000 USD / year
…world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our…
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Manager, Advisory – TOD Advisory
AECOM
Los Angeles, CA
- $130,000 to $170,000 USD / year
…clients on their most pressing enterprise and strategic needs. Project examples include developing comprehensive affordable housing strategies for local and regional governments; building…
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Manager, Advisory – TOD Advisory
AECOM
Minneapolis, MN
- $130,000 to $170,000 USD / year
…clients on their most pressing enterprise and strategic needs. Project examples include developing comprehensive affordable housing strategies for local and regional governments; building…
Added just now
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Manager, Advisory – TOD Advisory
AECOM
Austin, TX
- $130,000 to $170,000 USD / year
…clients on their most pressing enterprise and strategic needs. Project examples include developing comprehensive affordable housing strategies for local and regional governments; building…
Added 1 min ago
Legal Internship/Externship (Fall/Winter 2027)
PURPOSE DIGNITY ACTION
United States
…LEAD receive access to harm reduction-based intensive case management. Working with their case managers, participants develop an individualized plan identifying the types of services most…
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Industrial Engineer – Solar Operations & Data Analytics
SunPower
Orem, UT
- $100,000 to $120,000 USD / year
Extract, clean, combine, and analyze data from CRM, project management, ERP, design, installation, and other operational systems.
Added 2 mins ago
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HVAC Refrigeration Specialist-Advanced
State of Wisconsin
WI
- $32.21 USD / hour
All new permanent, project, and limited term employees will be required to report to Joint Force Headquarters (JFHQ) in Madison on the Monday of their first week of employment for the New…
Added 2 mins ago
CO
EHS Deputy Bureau Director-Exempt (Community Services Bureau)
County of Contra Costa
Martinez, CA
- $74.09 to $90.06 USD / hour
Coordinating and assisting in the development and management of program budgets and closely monitoring ongoing fiscal reports to ensure annual goals are met
Added 4 mins ago
Manufacturing Cost Excellence Leader
Corning
Oneonta, NY
…support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your…
Added 4 mins ago
Service Manager
Progress Residential PM Holdings, LLC
Orlando, FL
The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for…
Added 5 mins ago
Field Survey Internship (Summer 2027)
Woolpert
Columbus, OH · Dayton, OH
Collaborate with project teams while developing professional problem-solving, communication, and technical skills.
Added 5 mins ago
Procurement Specialist
RES
Denver, CO
…competitive advantage through applying best practices in supply management and driving overall business profitability. The Procurement Specialist will collaborate with construction project…
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Verification & Validation Technician
Philips
New Kensington, Pennsylvania, United States, PA
- $24 to $39 USD / hour
…stakeholders, including engineers, innovators, vendors, and senior management, clearly communicating complex technical information, manage…
Added 5 mins ago
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Health & Safety Internship - Summer 2027
RETTEW
Mechanicsburg, PA
- $18 to $20 USD / hour
Support HSE team members with day-to-day program activities, documentation, research, and project assignments.
Added 6 mins ago
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Estimating Manager
Flatiron Construction Corp
Denver, CO
- $205,000 USD / year
Provides technical and industry knowledge towards risk, contract management, owner relationships and vendor or subcontractor partnerships.
Added 6 mins ago
Project Manager
Barnhart Crane & Rigging
Chesapeake, VA
Provide oversight, evaluation and improvement of the efficiency of the project management team. The team is to adhere to the management principles as established by the Senior Leadership…
Added 7 mins ago
Product Operations Analyst
The Elevance Health Companies, Inc.
United States
3–6 years of experience in product operations, product/program management, technical writing, or business operations within healthcare or technology.
Added 8 mins ago
Executive Assistant to the President
Regis University
United States
Technical Savvy: Advanced proficiency in Microsoft Office 365 (Outlook, Teams, Word, Excel), project management tools, and institutional databases.

Gong.io

Learning Experience Designer

San Francisco, CA, United States

$91,000 to $132,000 USD / year

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Job details

Pay: $91,000 to $132,000 USD / year
Experience: 4+ years of experience in instructional design, learning experience design, or customer education, ideally in B2B SaaS.
Posting language: English
Posted: Nov 6, 2026

Original job description

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

THE OPPORTUNITY

As a Learning Experience Designer within Gong’s Professional Services organization, you will design the learning experiences, and build the AI driven system behind them, that help enterprise customers adopt Gong and turn it into business results. You will sit on the Learning Design team in Education Services, part of Adoption Services, and serve as the shared learning design resource for all of Professional Services. Scaled education at Gong is owned by three teams in our Product organization: Gong Academy, Help Center, and In App Guidance. You will work closely with all three. Your focus is what comes next: the deeper, tailored, and premium learning enterprise customers need once the basics are in place.

This is a builder role for a learning designer who has experience with AI and is ready to shape how it can improve customer learning. You should have some experience using AI tools, and be excited to deepen that experience as part of the role. You’ll start from a strong foundation, including an existing tailored training architecture and Gong’s Outcome Delivery System, and help develop the workflows and capabilities the program needs as it grows.

RESPONSIBILITIES

Learning Design Partner for Professional Services

Serve as the shared learning design resource for Education Services, Managed Services, Consulting, Advisory, and Partner Delivery.
Run a single intake and prioritization process for learning design requests across Professional Services.
Create and maintain an instructional design rubric that teams use to review customer facing assets before they reach customers.
Partner with Academy, Help Center, and In App Guidance on a release readiness cadence, so customer content stays current with every release.
Manage multiple projects and programs from scoping through launch, with clear timelines and stakeholder updates.

AI Content System

Design and run an AI orchestrated workflow that takes content from intake to outline, draft, SME review, and publish.
Build the system underneath it: templated, AI ready content types, a shared product and process knowledge base, and reusable skills and prompts that capture the design decisions you make repeatedly. The system uses the AI tools our team works with today, such as Claude and ChatGPT, and the rest of the stack is open for you to help shape.
Build AI agents or automations that keep content current as the product changes, flagging what needs an update and drafting changes for your review.
Decide where AI drafts and where a person owns the work, and set review standards for accuracy, accessibility, and quality.
Monitor and improve these agents and workflows over time, folding each review decision back in so the system needs less manual upkeep.

Enterprise and Premium Learning

Design and build tailored training assets, enablement kits, job aids, eLearning, video, and workshop materials that Education Services delivers to Gong’s largest customers, so every engagement starts from a proven base.
Partner with Academy to define where scaled education ends and premium begins, and design premium offerings such as certifications and paid Academy content.
Scope and build custom learning content for paid Professional Services engagements, and partner with the Services team to package that work into paid learning offerings that you scope into Statements of Work and stand behind.
Build a repeatable, scalable way to deliver custom engagements, so customers get the assets they need quickly instead of waiting weeks for a custom build.
Use learner feedback, product usage, and customer signals to decide what to build, update, or retire.

QUALIFICATIONS

Experience and Skills

4+ years of experience in instructional design, learning experience design, or customer education, ideally in B2B SaaS.
A portfolio of learning experiences you designed for adult learners, with evidence of the results they produced.
Strong grounding in instructional design frameworks, including adult learning theory (such as Knowles’ principles), performance analysis models (such as Gilbert’s Behavior Engineering Model), design models (such as ADDIE, SAM, or Action Mapping), and evaluation models (such as Kirkpatrick), and the judgment to know when each applies.
Experience designing accessible learning content.
Strong project and program management skills, including prioritizing and scoping requests and building the processes and frameworks that programs run on.
Experience connecting learning data to product usage or business outcomes.

AI, Technical, and Collaborative Skills

Experience building AI agents or automations, running/building certification programs, creating paid learning offerings, scoping Statements of Work, or working with revenue teams is a plus.
Hands on experience building LLM workflows, automations, or agents that support the full learning design process, such as tracking product changes, flagging outdated content, and drafting updates for review, not just generating content. Examples from work, personal projects, or experimentation all count. You can show what you built, what worked, and how you checked the output.
Systems thinking. You design content as modular, reusable components with consistent structure and metadata.
Experience with course authoring tools, LMS platforms, and video.
Consultative communication. You can work with SMEs, push back with evidence, and explain your approach to senior stakeholders.
Strong cross team collaboration, keeping processes, content, and programs aligned across Professional Services and Product.
A builder mentality. You are comfortable being the first in a role and creating structure where none exists yet.
Curiosity and drive to lead what comes next. You stay active in the customer education and instructional design community, keep experimenting with how AI changes the way learning systems are built, and keep pushing the boundaries of what is possible.
Willingness to travel occasionally

PERKS & BENEFITS

We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
Mental Health benefits with covered therapy and coaching.
401(k) program to help you invest in your future.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Company-wide recharge days each quarter.
Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $91,000 - $132,000USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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More about this job

Skills

Prioritization
Workflow
Adult education
SAM
Program management
Design process
Systems thinking
LMS
Communication skills
Collaboration

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