Program Manager / Contract Manager

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Accelerating the delivery of care and providing superior force health readiness across the Military, Federal, and Civilian landscapes. Taku is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas.

Summary:

The Program Manager / Contract Manager is responsible for overall management and execution of PAS, RMS, and CLR services supporting Defense Health Network Indo-Pacific (DHN-IP) Medical Treatment Facilities (MTFs). This role oversees daily operations, contract performance, staffing, quality, reporting, customer service, and compliance with DHA and DHN-IP requirements.

Responsibilities

Essential Job Functions:

• Manage day-to-day contract operations and ensure services meet established performance standards and business rules.
• Serve as the primary contractor point of contact for government and MTF leadership.
• Monitor staffing, productivity, quality, customer service, and contract deliverables.
• Attend government, MTF, and operational meetings and coordinate responses to operational requirements.
• Oversee contingency operations, corrective actions, and continuous process improvement.
• Review required reports and ensure timely, accurate, presentation-ready deliverables.
• Travel to supported MTFs as required.

Qualifications

Necessary Skills and Knowledge:

• Proficiency with Microsoft Office Suite.

Minimum Qualifications:

• 5+ years of experience managing healthcare operations, call center operations, government contracts, or similar services.
• Experience managing teams and contract performance.
• Ability to pass an employment background check.

Preferred Qualifications:

• Bachelor’s degree in Business, Healthcare Administration, Management, or related field.

Pay and Benefits The annual pay range for this position is $170,000 to $185,000.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Essential Job Functions:

• Manage day-to-day contract operations and ensure services meet established performance standards and business rules.
• Serve as the primary contractor point of contact for government and MTF leadership.
• Monitor staffing, productivity, quality, customer service, and contract deliverables.
• Attend government, MTF, and operational meetings and coordinate responses to operational requirements.
• Oversee contingency operations, corrective actions, and continuous process improvement.
• Review required reports and ensure timely, accurate, presentation-ready deliverables.
• Travel to supported MTFs as required.

Necessary Skills and Knowledge:

• Proficiency with Microsoft Office Suite.

Minimum Qualifications:

• 5+ years of experience managing healthcare operations, call center operations, government contracts, or similar services.
• Experience managing teams and contract performance.
• Ability to pass an employment background check.

Preferred Qualifications:

• Bachelor’s degree in Business, Healthcare Administration, Management, or related field.

Pay and Benefits The annual pay range for this position is $170,000 to $185,000.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.