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…experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share…
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GODDARD RIVERSIDE COMMUNITY CENTER

Assistant Program Director (Baxter)

Elmhurst, NY, United States

$73,000 to $76,000 USD / year

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Job details

Pay: $73,000 to $76,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Intro/Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000) people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard Riverside operates four permanent supportive housing residences and one 75 bed transitional residence for adults experiencing homelessness.

Purpose of Position: The Assistant Program Director is responsible for support and supervision to case managers, Housing Specialists, and Harm Reduction Specialists. Assist the Program director with daily operations as needed with the primary goal to help individuals achieve stable permanent housing using a harm reduction housing first model

Schedule: Tuesday-Saturday, 9:00am-5:00pm

Salary Range: $73,000 to $76,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities and Essential Duties Roles, Responsibilities and Essential Duties

Directly supervise and conduct consistent individual supervisions for 4 Case Managers, 2 Harm Reduction Specialists, and 1 Housing Specialists
Be an active participant in the management team of The Baxter; displaying and participating in collaborative work for the good of the program.
Participate and assist with running consistent Team Meetings: clinical staff meetings and in the absence of the Director, All staff meetings.
Ensure ongoing staff training on client care issues, agency policies, best practices, and arrange for outside training as needed
Oversee and respond to crisis situations and debrief with staff and clients
Assist Director to prepare for all internal and external audits, including creating and reviewing submissions Of Corrective Action Plans
Facilitate standardization of program policies and procedures using a harm reduction and housing first model
Ensure all incident reporting and follow up is done thoroughly and in a timely manner
Ensure quality service provision including the utilization of evidenced based practices for client centered services
Facilitate implementation of standardization of data collection methods, tracking, analysis and reporting of data.
Be part of on call rotation
Assist the program Director to work closely with DHS and other funders to achieve deliverable and adhere to all regulations and standards
Liaison with on-site and off-site medical and psychiatric providers
In the absence of the program Director, oversee the daily operations of the Safe Haven.
Collaborate with local precincts, community boards, local hospitals, and other CBOs to best serve our clients
Other duties as required

Qualifications/Educational Requirements

Bachelors in a social service related field required, LMSW preferred.
Supervisory experience required.
Experience working within Shelter or Safe Haven strongly required.
Experience with individuals with substance use/mental illness/unsheltered preferred.
Bilingual in English and Spanish preferred
Understanding of a harm reduction and housing first model of housing

Skills, Knowledge and Abilities

Excellent verbal and written communication skills
Strong Interpersonal skills and leadership ability
Excellent judgement and ability to handle crises effectively
Ability to work in fast-paced, residential environment
Excellent problem-solving skills

Computer literacy

Proficient in Microsoft Office Suite
Able to showcase high level of computer literacy
Familiar with cloud-based payroll platforms such as Paycom (supervisor/manager functionality)
Able to use or learn other electronic databases, programs, and funder-related software as needed

Physical Requirements

Moderate computer work; occasional lifting of up to 301bs, including client belongings; some walking and climbing stairs to visit clients and access community spaces

Work Environment

Office in Safe Haven housing building where clients reside

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

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More about this job

Skills

Harm reduction
Staff training
Reporting
Bilingualism
Communication skills
Interpersonal skills
Leadership
Problem solving
Computer skills
Microsoft Office
Payroll

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