Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Receiver
Performance Food Group
TX
…the storage of supplies and enter information into inventory database and other similar duties necessary to the movement and maintenance of supplies and raw materials observing all safety…
Added 2 mins ago
Pioneers' Home Assistant Administrator (PCN 027314)
State of Alaska
Anchorage, AK
Added 2 mins ago
Field Information Officer (Glennallen)
State of Alaska
Cordova, AK
…legislative activity and upcoming teleconferences. Maintains a database of constituents interests in order to provide them with updated information throughout the legislative…
Added 2 mins ago
SO
Public Guardian 1/2 (02-1627)
State of Alaska
Juneau, AK
- $33.12 to $38.16 USD / hour
Added 4 mins ago
CO
Senior Account Clerk
County of Del Norte, CA
Crescent City, CA
- $24.49 to $26.93 USD / hour
Common spreadsheet and database software packages.
Added 4 mins ago
Human Resource Generalist
Performance Food Group
CA
Maintain and ensure legal compliance of associate personnel files and HRIS database. Assist in maintaining the HRIS system. Attend training as required and necessary. Provide ad hoc reports…
Added 4 mins ago
LA
HR Intern
Los Angeles Regional Food Bank
Los Angeles, CA
- $21 to $26 USD / hour
Added 5 mins ago
Lead Analyst, Data Platform Engineering
United Rentals, Inc.
Remote, United States
5+ years of experience in database/platform administration, data engineering, or business intelligence, including at least 1 year with hands-on experience administering Snowflake or a…
Added 6 mins ago
MC
Redaction Specialist - Sheriff
Mohave County
Kingman, AZ
- $19.13 to $26.5 USD / hour
Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing; database, or other programs.
Added 6 mins ago
Estimator - Commercial Construction
GPAC
Albuquerque, NM
Maintain a database of project costs, historical data, and pricing information for future reference.
Added 8 mins ago
Associate Analyst, Clinical Device Management
Edwards Lifesciences LLC
CA
Providing training on device accountability process within electronic database (e.g., SalesForce) for cross functional team members (e.g., clinical specialist and field monitors) and site…
Added 10 mins ago
AL
Regional Loan Originator - West
Anchor Loans, LP
Remote, United States
- $75,000 USD / year
Develop and maintain in the CRM a client database for effective use of contact management tools and customer relationship management.
Added 11 mins ago
Medical Technologist Specialist
Newark Wayne Community Hospital & DeMay
United States
Coordinate database functions of the Laboratory Information System.
Added 11 mins ago
Director of Clinical Education, Assistant/Associate Professor-Hybrid Doctor of Physical Therapy Program, Remote
University of Western States
Remote, United States
Added 12 mins ago
Senior Embedded Compliance Analyst - (Remote)
CareFirst
Baltimore, MD
Word, Advanced Excel and database management and related software applications.
Added 12 mins ago
Medical Record Retrieval Specialist I (Hybrid)
CareFirst
Baltimore, MD
…or otherwise relocated. Updates and maintains the Provider Database. Communicates professionally with medical facilities, third party vendors, and Company…
Added 14 mins ago
Remote Search Consultant / Recruiter
GPAC
Miller, SD
Added 15 mins ago
Remote Search Consultant / Recruiter
GPAC
Hettinger, ND
Added 15 mins ago
Remote Search Consultant / Recruiter
GPAC
Hawarden, IA
Added 15 mins ago
Remote Search Consultant / Recruiter
GPAC
Neligh, NE
Added 15 mins ago
Remote Search Consultant / Recruiter
GPAC
Unionville, MO
Added 16 mins ago
Remote Search Consultant / Recruiter
GPAC
Darlington, WI
Added 16 mins ago
Remote Search Consultant / Recruiter
GPAC
Sabetha, KS
Added 16 mins ago
Remote Search Consultant / Recruiter
GPAC
Clark, SD
Added 16 mins ago
GD
Full Stack Developer – Senior
Guidehouse Digital, LLC
WA
- $113,000 to $188,000 USD / year
What You Will Do: Guidehouse is seeking a skilled Senior Full Stack Developer to support the Federal Discovery Program and its associated technology. This role supports modernization of…

GO Project

Platform Support Specialist

Kansas City, MO, United States

Apply About employer

Applications open in a new tab.

Job details

Apply by: Feb 1, 2027
Experience: Prefer 1+ years of experience in customer service or technical support
Posting language: English
Posted: Nov 5, 2026

Original job description

Organizational Profile

CarePortal is a Care-Sharing technology that drives action for local kids and families in crisis. We subscribe to the vision that through the Church and Community, there can be More Than Enough care for every child through the power of Care-Sharing in local communities before, during, and beyond foster care. The goal is transformation from child welfare to family well-being in the lives of hurting children/families, the Church, and the Community. We develop and mobilize robust Care-Sharing Networks and lead with Courage, Humility, and Excellence.

We do this through the local Church and in concert with child-serving organizations, businesses, and people who care - that’s where you come in.

Position Summary

The Platform Support Specialist plays a vital role in ensuring CarePortal users - both internal team members and external partners - are supported, equipped, and empowered to use the platform effectively. This role serves as a trusted first point of contact for technical and platform-related inquiries, providing timely, thoughtful, and solutions-oriented support that helps colleagues, churches, agencies, and community partners thrive.

A successful Platform Support Specialist loves helping people, excels at multitasking, and is highly attuned to business processes and evolving needs. They respond to support requests across multiple channels, troubleshoot issues, and submit detailed tickets to the development team while identifying trends and opportunities for platform improvement. This role also contributes to ongoing technology innovation by testing new features, documenting feedback, and proactively sharing insights with the broader team.

In close collaboration with the Global Ministry Support (GMS) team, field teams, and support leadership, the Platform Support Specialist strengthens the overall CarePortal experience by improving platform reliability, usability, and adoption - supporting the mission of connecting children and families in crisis with caring communities.

Your Responsibilities Include

Internal

• Contribute to ongoing technology innovation

• Support the Global Ministry Support (GMS) team

• Proactively contribute to the overall improvement of CarePortal

• Submit issues to the development team using our internal ticketing system

Troubleshooting

• Respond to general inquiries for support from any CarePortal user via Zendesk tickets, email, or phone call

• Test new platform features and document feedback

• Identify and communicate trending issues to the Support Manager

Field Team

• Ongoing support of the CarePortal field team to improve their effectiveness

• Support Implementing Partners and Agencies to improve their effective use of the platform as needed

• Support CarePortal Churches and Community Champions to assist them in responding & meeting requests

Qualifications

• Demonstrated technical and database skills in Microsoft and Google office software

• Prefer 1+ years of experience in customer service or technical support

• Passionate about empowering local churches to care for children and families in crisis

• Commitment to GO Project’s Mission and Core Values

• Creative and efficient problem solver

• Clear sense of calling to this role in this organization

• Demonstrated record of operational effectiveness achieved through collaboration

• Effective communicator and contributor in team environments

• Strong time management, written, and organizational skills

• Willingness to give and receive feedback and direction

• Strong desire to serve others and help them succeed

• Prefer experience with Zendesk or an equivalent ticketing system

The above description is not intended to be comprehensive, but rather a focused list of priorities. Success provides the opportunity to not only build a career but also bring much-needed support and care to local children and families in crisis across the United States. Successful candidates, like all CarePortal, LLC employees, are expected to live and work consistent with CarePortal’s vision, mission, and values.

CarePortal, LLC, a subsidiary of the nonprofit organization The Global Orphan Project (GO Project), is a Care-Sharing technology that drives action for local kids and families in crisis. This platform, which brings Christian churches to the point of care for each request made on behalf of children and families, can be used to connect a diverse network of churches, child-serving agencies, businesses, and individuals who care. Learn more at www.careportal.org.

CarePortal, LLC offers a competitive benefits package for full-time positions (30+ hours per week) including health, dental, vision and employer paid life insurance, retirement savings and generous PTO plan and a highly competitive, market-indexed compensation when compared to similar non-profit roles. Compensation is commensurate with relevant skills and experience.

The Global Orphan Project is a 501c3 nonprofit located at 3161 Wyandotte, Kansas City, MO 64111.

CarePortal LLC associates are at-will employees.

www.goproject.org www.careportal.org

Apply About employer

More about this job

Skills

Multitasking
Business processes
Troubleshoot
Collaboration
GMS
Leadership
Troubleshooting
Zendesk
Support managers
Office software
Customer service
Technical support
Time management
Organizational skills
Manage feedback

Report this job