Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Assistant Store Manager
Ross Stores, Inc.
Los Lunas, NM
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning…
Added 1 min ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
REDMOND, OR
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 1 min ago
Assistant Store Manager - Famous Footwear
Famous Footwear
REDMOND, OR
As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role…
Added 1 min ago
E
EverCommerce - Talent Acquisition Operations Manager (US-Remote)
Evercommerce
Denver, CO
- $130,000 to $150,000 USD / year
EverCommerce, a leading provider of integrated software solutions for service-based businesses, is seeking a detail-oriented and results-driven Talent Acquisition Operations Manager to join…
Added 1 min ago
Branch Manager II
Morristown, TN
· Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process.
Added 2 mins ago
GM
Pharmacy Acquisition Manager - Part-Time
Grady Memorial Hospital Corporation
Atlanta, GA
- Part-time
…Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from…
Added 2 mins ago
Front office Supervisor
Schulte Companies
Surfside, FL
The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only…
Added 2 mins ago
UO
Nurse Manager - Critical Care and Intermediate Care Unit - Full Time 8 Hours Day (Non-Union, Non-Exempt)
University of Southern California- HS
United States
- Full-time
The Manager is an excellent clinician who assists the Chief Nursing Officer, operational management and education to employees and patients. The Nurse Manager holds 24-hour accountability…
Added 2 mins ago
Manager of Information Systems Applications
Baylor Scott & White Health
Dallas, TX
The Manager of Information Systems Applications manages application systems study and programming activities for teams. Tasks must follow the work schedule and application development…
Added 3 mins ago
Administrative Assistant
HRI Development LLC
New Orleans, LA
Established over thirty-five years ago in New Orleans, Louisiana, HRI Properties (HRI) is a full-service real estate development company and a national leader in the adaptive reuse of…
Added 4 mins ago
Facilities Maintenance Team Lead
University of Arkansas for Medical Sciences
Remote, United States
Working closely with the Facilities Maintenance Manager, you will coordinate daily work assignments, organize maintenance schedules, support service requests, and help maintain strong…
Added 5 mins ago
DO
Building Manager
Department of General Services
CA
- $8,234 to $10,232 USD / month
Under the general direction of the Office Building Manager IV, the Office Building Manager III serves as the Building Manager over the Twin Towers, and is responsible for directing and…
Added 6 mins ago
SO
STAFF SPECIALIST I, HIGHER EDUCATION
State of Maryland
MD
- $71,805 to $113,243 USD / year
…professional services, including independent policy analysis, development, and implementation to allow for OSFA within MHEC to fulfill its statutory responsibilities with regard to the…
Added 7 mins ago
MB
Project Manager, Bridges & Structures
Massachusetts Bay Transportation Authority
Boston, MA
- $147,268.94 USD / year
The Project Manager Bridges & Structures will be the MBTA’s lead representative for the Capital Delivery Department who has the responsibility, from inception to completion, for managing…
Added 7 mins ago
Leasing Specialist - Market-rate
NRP Investments LLC
Mclean, VA
…our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range…
Added 7 mins ago
V
Vans: Assistant Manager - Short Pump Town Center
VF
United States
- $20 to $30 USD / hour
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 7 mins ago
V
Vans: Assistant Manager - Lakewood
VF
United States
- $24 to $36 USD / hour
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 7 mins ago
V
Vans: Store Manager - Encinitas Ranch Town Center
VF
United States
- $35.04 to $52.56 USD / hour
As the strategic leader of the store, the Store Manager drives business performance, delivers exceptional customer experience, and cultivates a high-performing, inclusive team culture. This…
Added 8 mins ago
Lead, Community Growth Marketing Manager
GitLab
Remote, United States
The Lead, Community Growth Marketing Manager leads community strategy, member experience, and integrated marketing across GitLab’s community portfolio including the Software Engineering…
Added 8 mins ago
TP
Production Planning Manager
Techmer PM
Clinton, TN
- $115,000 to $140,000 USD / year
The Manager, Production Planning will work closely with Production, Sales, Customer Service, Procurement, Quality, Process Engineering, Technology, and Supply Chain teams to balance…
Added 9 mins ago
Assistant Manager II
Family Dollar
Las Vegas, NM
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 9 mins ago
Operations Manager (Operations Manager II)
DPDHL
Goodyear, AZ
The Operations Manager II role has a national salary range of $72,000 - $85,000.
Added 10 mins ago
SO
HUMAN RESOURCES ANALYST C-SPECIALIST
State of Louisiana
Baton Rouge, LA
- $22.1 to $43.37 USD / hour
…ProgramClassification and CompensationKnowledge of State Civil Service (DSCS) Rules, State and Federal laws, SSD policies and procedures, and school system operations.Knowledge of the…
Added 10 mins ago
SO
Auditor 1/2/3/4
State of Louisiana
LA
- $19.3 to $37.88 USD / hour
…responsible for the performance of audits of various programs, operations and services statewide, including internal and external projects with a focus on effectiveness, efficiency, cost…
Added 10 mins ago
Director, Emergency Management and Preparedness
Chemonics International Inc
Remote, United States
The Director, Emergency Management and Preparedness (Texas), leads Chemonics' market development, client engagement, and strategic positioning across the state's emergency management and…

Closed listing

GLOBO Language Solutions, LLC

Sr Customer Success Manager

Remote, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: 8+ years of experience in post-sales customer success or account management, including at least 3 years managing enterprise or health system accounts.
Posting language: English
Posted: Nov 6, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

SENIOR CUSTOMER SUCCESS MANAGER

Remote Worker - USACommercial

Primary Goal:

GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions.

We are looking for an experienced Senior Customer Success Manager (CSM) with deep healthcare industry experience, executive relationship skills, and a track record of driving measurable business outcomes for complex accounts. The Senior CSM is a trusted advisor to our most strategic healthcare accounts, and will leverage their industry experience, key data insights and an understanding of GLOBO’s products and services to improve language access and drive customer satisfaction, retention, and growth.

Responsibilities:

Develop Meaningful Long-Term Relationships:

Build and own multi-threaded relationships across each customer's organization, including language access, clinical operations, IT, and patient experience, with a deliberate focus on establishing trusted partnerships with senior and executive leaders.

Drive Retention and Growth:

Partner with customers to unlock the full value of GLOBO's solutions, including advising on workflow optimization, service configuration, and new modality adoption, positioning GLOBO as indispensable to the customer's language access strategy.
Identify and close expansion opportunities, including new modalities, integrations, and enterprise-wide rollouts across multi-site health systems.
Own the renewal process end-to-end for assigned accounts, including commercial negotiation and securing multi-year commitments that reflect demonstrated value.

Ensure Customer Outcomes & Value:

Develop a deep understanding of each customer's clinical, operational, and financial objectives, and build a measurable account plan that connects GLOBO's solutions to those outcomes.
Define, track, and report on customer-specific KPIs, ensuring that stakeholders at every level consistently understand and can articulate the value GLOBO delivers.
Lead Business Reviews and strategic planning sessions with senior and executive stakeholders, translating performance data into forward-looking recommendations that deepen the relationship.

Lead Account Planning & Risk Mitigation:

Develop and own multi-year strategic account plans that align GLOBO’s roadmap and capabilities with the customer’s long-term clinical, operational, and financial objectives.
Own customer health, proactively interpreting utilization data and engagement signals to identify risk early, design targeted interventions, and drive adoption, retention, and revenue expansion.
Maintain internal CRM (Hubspot) to monitor customer health, proactively identify risks, and lead the execution of prescriptive interventions that ensure high satisfaction and retention.

Serve as the Voice of the Customer:

Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization.
Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction.

Additional responsibilities:

Serve as an extension of the Commercial leadership team, including participating in key prospect conversations, RFP responses, and customer advisory opportunities, as well as representing the Customer Account Management team in internal cross-functional forums.
Own the development of key resources, playbooks, governance materials, and internal processes that set the standard for the CAM organization.
Serve as a mentor to others on the CSM team to further develop their skillset.

Required Minimum Education and Experience:

A Bachelor’s degree or equivalent.
8+ years of experience in post-sales customer success or account management, including at least 3 years managing enterprise or health system accounts.
Excellent verbal and written communication skills.
Excellent time management and project management skills.
Demonstrated experience navigating complex contract negotiations.
Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools.
High level of initiative, accountability, and follow-through.
Ability to manage multiple initiatives and projects and prioritize needs.
Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”.
Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs.
Authorized to legally work for any employer in the United States.
Willingness to submit to any requested background checks.

Additional Preferred Requirements:

An understanding of the language access industry, regulatory requirements, and common workflows.
Prior experience at a high growth company in a decentralized environment.
Experience with Google Docs and Apple/Mac Operating System.
Hubspot proficiency.

Travel Requirements: 30 - 50% domestic travel requirement for on-site client visits and industry events.

GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies.

Drive Results - Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks.

Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand.

Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development.

Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone.

Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility.

Supervisory Responsibilities: This position does not have direct supervisory responsibilities. However, the Senior CSM is expected to mentor and coach team members and may lead cross-functional project teams.

Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

About employer

More about this job

Skills

CSM
Workflow
HubSpot
Sales
Communication skills
Time management
Project management
Collaboration
Valid driver's licence
Google Docs
Customer service
Office equipment

Report this job