Part time Information Systems Analyst

Part time Information Systems Analyst needs 3 years supporting Microsoft end user technologies, including Windows, Office applications etc Part time Information Systems Analyst requires:

• 3 days a week, Tues- Thursday
• 24 hours/weekly
• Candidates must have experience troubleshooting basic conference audio/video issues, updating software, etc
• - Must have the ability to provide hands on support to staff in office and be personable.
• - Spanish speaking is nice to have.
• 3 years in customer facing IT support role is required.
• Excellent troubleshooting and diagnostic skills are required.
• Excellent interpersonal, communication and customer care skills are required.
• PowerShell experience is required.
• Experience with infrastructure technology (servers, networking equipment) is preferred.
• Experience with an ITSM platform (specifically ServiceNow) is preferred.
• ITIL certification is preferred.
• While performing the role you will need to lift up to 50lbs
• 5% travel may be required in support of the positions responsibilities.

Part time Information Systems Analyst duties:

• Responsible for the deployment, maintenance, and support of IT systems throughout the global organization.
• Support US based users
• Provide both hands on and remote support of a variety of hardware and software platforms.