Customer Rep
- Syracuse, NY, United States
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Job details
- Experience
- Customer Rep needs 2+ years experience
- Posting language
- English
Original job description
Customer Rep needs 2+ years experience
Customer Rep requires:
- Onsite
- Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch
- Outbound, inbound calling
- PC savvy
- MS Office savvy
- Call center
- Customer service
Customer Rep duties:
- Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries
- Outbound calls to follow up with, on pending jobs
- Average of 8 calls an hour
More about this job
Skills
- Microsoft Office
- Customer service