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Call center Rep

  • Silver Spring, United States
  • Silver Spring, MD, United States

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Job details

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Experience
Call center Rep needs 2+ years experience
Posting language
English
Posted

Original job description

Call center Rep needs 2+ years experience

REQUIRES:

  • Call center
  • Customer service
  • Inbound/outbound calls
  • High school diploma
  • Data entry

•

DUTIES:

  • Answers phones
  • Takes new orders
  • Takes redo
  • Answers Technical Questions
  • Price Quotes
  • Researching frame mix ups
  • Searching for Lost frame
  • Tracking lost shipments Consolidated and UPS
  • Handling inbound and outbound calls and/or emails, use of technology systems, troubleshooting problem jobs,

report generation, following through on customer inquiries

More about this job

Skills

  • Customer service
  • Data entry
  • Troubleshooting

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