Resident District Manager

Resident District Manager

Location: Binghamton, NY

Industry: Hospital & Health Care

Experience Level: Mid-Senior | Minimum 5 Years Required

Education: Bachelor's Degree (or equivalent experience)

Relocation Assistance: Yes

Visa Sponsorship: Not Available

Position Overview

An exciting leadership opportunity exists for a highly motivated Resident District Manager to oversee a comprehensive campus dining and hospitality program at a major university in Binghamton, New York. This role manages a high-volume, multifaceted portfolio including residential dining, retail food outlets, catering services, and seasonal conference operations.

This position is ideal for a strategic, results-driven leader who thrives in complex environments and is passionate about enhancing the student and campus community experience through operational excellence, innovation, and strong client relationships.

Key Responsibilities

• Lead and manage all aspects of campus food service operations across multiple venues and formats.

• Serve as a strategic partner to university leadership, aligning service delivery with institutional goals.

• Drive financial results including revenue growth, cost controls, labor optimization, and budget accountability.

• Champion initiatives in sustainability, DE&I, local sourcing, and community engagement.

• Recruit, mentor, and develop management and frontline teams; foster a culture of performance and growth.

• Ensure consistent service excellence and regulatory compliance across all units.

• Innovate and implement programming that enhances the campus dining experience.

Required Experience & Qualifications

• Bachelors degree or equivalent combination of education and operational experience.

• 5+ years of progressive leadership experience in food service or hospitality.

• Proven success in managing large, multi-unit operations, ideally within a higher education or institutional setting.

• Strong financial acumen with experience managing budgets of at least $20 million.

• Demonstrated ability to lead teams in both unionized and non-unionized environments.

• Track record of client relationship management, team development, and delivering on KPIs.

• Skilled in front-of-house and back-of-house operations, including catering and retail.

Ideal Candidate Attributes

• Strategic thinker with a hands-on management style.

• Exceptional communicator with high emotional intelligence.

• Strong commitment to customer service and community impact.

• Passion for innovation in food service and student engagement.

This is an opportunity to shape the future of a campus dining program and make a lasting impact on a vibrant university community. If you're a dynamic leader ready to drive transformation and elevate standards, this role is for you.