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Electrical Superintendent (North Texas Region)
Burns & McDonnell
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The Electrical Superintendent is responsible for field operations on the assigned project(s) in order to achieve safe, timely and profitable completion of each project. Plans, organizes,…
Added 1 min ago
EG
Event Technician, Audio Visual (Part Time Casual) - Beau Rivage Resort and Casino Biloxi
Encore Global
Biloxi, MS
- Part-time
…complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 1 min ago
Event Technical Lead, Audio Visual - AT&T Hotel and Conference Center
Encore Global
Austin, TX
…complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event…
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Market Vice President - Central PA Staffing Industry Experience required
Employbridge
Mechanicsburg, PA
The Market Vice President (MVP) is responsible for leading market operations, driving profitable growth, and delivering exceptional client and employee experiences. This role oversees…
Added 2 mins ago
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Senior Network Administrator
AECOM
Miami, FL
- $115,000 to $155,000 USD / year
Configure and maintain network routing, VLANs, redundancy, and other network services to support continuous TMC operations
Added 6 mins ago
Senior Commercial Relationship Manager
HomeTrust Bank
Greenville, SC
Analyze the prospective client’s financial statements and assist in credit underwriting.
Added 7 mins ago
Regional Manager
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…a hands-on leader who can drive team performance, maintain client relationships, and ensure the successful execution of business strategies to align with company…
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Operations Manager - BIAS
Provident Bank
Morristown, NJ
- $70,000 to $100,000 USD / year
Responsible for handling daily administration of client financial accounts by initiating a range of account activity, monitoring account records to ensure accuracy and completeness, and…
Added 11 mins ago
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Account Associate - State Farm Agent Team Member
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- $65,000 to $90,000 USD / year
As an Account Associate for Jared Spencer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer…
Added 11 mins ago
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Account Associate - State Farm Agent Team Member
Jan Phillips - State Farm Agent
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- $50,000 to $75,000 USD / year
As Account Associate - State Farm Agent Team Member for Jan Phillips - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through…
Added 12 mins ago
Seasonal Assistant District Manager
Jackson Hewitt - GBY
Atlanta, GA
…(recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). This position manages the day-to-day activities of seasonal team…
Added 17 mins ago
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Kitchen Associate (Full Time)
Pyramid Healthcare
Pittsburgh, PA
- $15 USD / hour
- Full-time
Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction…
Added 27 mins ago
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Wire Harness/ Bench Build Technician
Actalent
Warren, MI
- $28 to $35 USD / hour
Schedule meeting notices with users and operations teams to plan bench builds, updates, and retrofits.
Added 27 mins ago
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Emissions Testing Technician
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- $20 to $25 USD / hour
…focus on EPA testing for mileage and emission standards. As an Associate Technician, you will demonstrate basic knowledge, skills, and training that can be applied in other Engineering…
Added 27 mins ago
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Mechanical Engineer
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Columbus, OH
- $28.85 to $33.65 USD / hour
Create and review shop drawings, bills of materials (BOM), bills of operations (BOO), and labels to produce custom heating products.
Added 31 mins ago
Branch Operations Lead - East Nashville Area - Murfreesboro, TN
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Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for…
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Part Time (20 Hour) Associate Banker, North Park Branch, San Diego, CA
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As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
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Superintendent
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The Project Superintendent I is responsible for supervising all field operations for assigned projects and providing overall leadership for onsite field administration, supervision, and…
Added 32 mins ago
Superintendent
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The Project Superintendent I is responsible for supervising all field operations for assigned projects and providing overall leadership for onsite field administration, supervision, and…
Added 34 mins ago
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Traffic Monitoring Operator - Virginia Beach
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- Up to $22 USD / hour
The operator position uses several software platforms and web-based applications to perform tasks. Transportation Operations Center (TOC) Operators are responsible for using Advanced…
Added 40 mins ago
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Seasonal Associate
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- $22.6 to $26 USD / hour
As a Seasonal Associate, you'll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You'll…
Added 42 mins ago
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Retail Fragrances Sales Associate - Prada, Herald Square - Full Time
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As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
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PT Sales Associate
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Added 44 mins ago
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Assistant Showroom Manager
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Own your customer journey end-to-end, using curiosity and adaptability to uncover needs, deliver exceptional service, and build lasting client relationships.
Added 47 mins ago
Receptionist / Office Manager
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…take pride in delivering a first-class experience to every client, partner, and visitor who walks through our…

Global Payment Holding Company

Associate Operations Analyst

CINCINNATI, OH, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Associate Operations Analyst to join our ever evolving GNOC team and help shape the future of global commerce.

Responsible for the analyzing of system performance to ensure optimal processing efficiency. Works closely with IT Technical and Application Support teams in identifying and resolving processing issues. Develops and administers multiple software packages involved in the analyzing of system and batch performance. Performs problem determination, analysis and executes corrective action. Creates and maintains various analytical reports utilized by both technical and business owners. Supports all Business Continuity activities. Provides operational support for all conversion/deconversion activities. Communicates with both internal/external clients.

SHIFT HOURS: 12 hour shifts 8am - 8pmET - Wednesday - Friday, and every other Saturday.

What you’ll own:

Engages, escalates, and communicates notifications as needed to level 3 technical support, management, and critical incident management. Opens and manages bridge calls for technical teams to gather and begin working towards restoration and/or resolution.
Provides communication for responses for the resolution of client-impacting issues and for the identification of action plans. Assesses incident criteria to determine if formal root cause analysis is needed. Liaises with internal technical resources and provides technical feedback for communication to internal and external clients.
Ensures all change activities are appropriately planned, authorized and executed following relevant internal methods, processes, and procedures.
Participates in the continual service improvement process by providing feedback concerning their role to enhance existing process and service.
Assists with the administration of automation products, applications, and business processes.
Assist with identification of tuning opportunities to improve run-time optimization and work with the business/ application team to remedy issues.
Assist in gathering data needed to maintain a continuous line of communications, keeping internal partners informed of all critical issues.

What you'll bring:

Strong customer service experience
Strong computer experience
Basic Network and Server Exposure

It’s a bonus if you have:

Bachelor's Degree
IT or Business related study
2 Years Relevant Exp (QL, DB2 etc.)
Operations experience with CA, BMC or IBM suite of products

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team.

We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Our perks - what we’ll bring for you We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

A competitive salary and benefits package that recognizes your contribution
Opportunities to grow your skills and build your career within a global business
Access to learning, development and on-the-job experiences that expand your expertise
A supportive, inclusive team environment where your ideas and input matter
Time to give back through community and charity initiatives
A global employee assistance programme to support your wellbeing
Recognition through a global platform that celebrates your achievements https://jobs.globalpayments.com/en/why-global-payments/benefits/

Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; We will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.

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More about this job

Skills

Technical support
Communication skills
Root cause analysis
Business processes
Customer service

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