IT Consultant

Overview

GDC IT Solutions is currently seeking an IT Consultant to support the Pennsylvania Public Utility Commission (PUC) and its enterprise case management and content management platform, InfoMAP. This role focuses on developing, enhancing, and maintaining enterprise workflow and document management solutions using IBM Business Automation Workflow (BAW), IBM FileNet, Java/J2EE, and Kofax Capture. As an IT Consultant you will be responsible for developing, maintaining, and supporting enterprise workflow, case management, and document management applications that support critical business processes across multiple program areas. The ideal candidate will have strong hands-on experience with IBM BAW, IBM FileNet, Java/J2EE, and Kofax Capture, along with the ability to troubleshoot complex technical issues, develop system integrations, and enhance existing enterprise applications. This role will also support application modernization, system optimization, code migration, and production support while collaborating with business stakeholders and technical teams to deliver reliable, secure, and maintainable solutions.

Responsibilities

• Design, develop, enhance, and maintain enterprise business workflows using IBM Business Automation Workflow (BAW).
• Support and enhance InfoMAP, including enterprise case management, content management, business workflows, document processing, and system integrations.
• Develop, maintain, and troubleshoot IBM FileNet applications, including Content Engine, document repositories, metadata management, document retrieval, and content lifecycle processes.
• Design, develop, and maintain integrations between IBM BAW, FileNet, Java applications, and other enterprise systems.
• Support IBM Case Manager and IBM Content Navigator applications, including case management functionality, customizations, and workflow integrations.
• Develop and maintain Java/J2EE applications, web services, APIs, and backend components supporting enterprise business processes.
• Support and troubleshoot Kofax Capture applications, including document scanning, optical character recognition (OCR), indexing, validation, batch processing, and FileNet integrations.
• Investigate and resolve complex application defects, workflow failures, document processing issues, system integration errors, and performance-related problems.
• Analyze existing application architecture, business workflows, and source code to identify opportunities for optimization, performance improvements, and modernization.
• Develop and integrate REST and SOAP APIs to facilitate communication between IBM platforms and other enterprise applications.
• Utilize Azure DevOps (ADO) for work item tracking, source code management, CI/CD pipelines, and deployment activities.
• Participate in code migration from Team Foundation Server (TFS) to Azure DevOps using Git version control.
• Collaborate with business stakeholders, application developers, Data Management, and infrastructure teams to analyze requirements and implement technical solutions.
• Perform application testing, debugging, code reviews, deployment validation, and production troubleshooting to ensure system stability and reliability.
• Support application upgrades, technology modernization initiatives, ongoing maintenance, and enhancements to existing workflow and document management solutions.
• Document application architecture, workflow configurations, integration components, technical specifications, and troubleshooting procedures.
• Provide technical knowledge transfer to internal development teams to support ongoing application maintenance and long-term sustainability.

Minimum Qualifications

• Demonstrated hands-on experience developing, enhancing, maintaining, and supporting enterprise applications using IBM Business Automation Workflow (BAW).
• Strong experience developing and supporting IBM FileNet applications, including Content Engine, document repositories, metadata management, and document retrieval.
• Strong experience developing and maintaining Java/J2EE applications, web services, APIs, and backend components.
• Experience designing, developing, and troubleshooting integrations across enterprise applications and content management platforms.
• Experience supporting Kofax Capture, including document scanning, OCR, indexing, validation, batch processing, and document management integrations.
• Experience troubleshooting complex application defects, workflow failures, integration errors, document processing issues, and performance problems.
• Experience developing and integrating REST and SOAP APIs.
• Experience supporting enterprise case management and document management applications, including workflow automation and content lifecycle processes.
• Experience with source code management, version control, application deployments, and development lifecycle processes.
• Ability to analyze existing application architecture and source code, implement technical enhancements, and support production environments.
• Strong technical documentation, analytical, problem-solving, and communication skills.
• Ability to work independently while collaborating with business stakeholders and cross-functional technical teams.
• Experience supporting IBM Case Manager and IBM Content Navigator applications, including customizations and workflow integrations.
• Experience with Azure DevOps (ADO), including work item tracking, CI/CD pipelines, source code management, and deployment activities.
• Experience migrating source code from Team Foundation Server (TFS) to Azure DevOps using Git version control.
• Experience supporting enterprise application modernization, platform upgrades, and legacy system optimization.
• Experience performing code reviews, application testing, deployment validation, and production support.
• Experience documenting enterprise application architecture, workflow configurations, integration components, and technical procedures.
• Experience providing technical knowledge transfer and supporting long-term application sustainability.

What We Do:

Working for GDC means you will be at the forefront of the technological world. We are a full-service staffing and Information Technology service company striving to make a difference in our communities by finding, developing, and deploying solutions. Why Work for GDC?

• Cutting Edge Technology and Innovation
• Career Growth Opportunities
• Employee-Centric Environment
• Comprehensive Benefits Package
• Holiday and Vacation

Equal Opportunity Workplace:

GDC is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification forms upon hire.

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