Tech Support Analyst

Company Description Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Qualifications

Education & Experience ? Bachelor?s degree in computer science, information systems, or a related field and four years of work-related experience or an equivalent combination of education and experience ? Working knowledge of basic-to-complex hardware and software products, problem-solving, and troubleshooting skills ? Knowledge of the latest technologies obtained by attending training and conferences ? Standing, walking, crouching, bending as necessary in the movement of PC peripherals, such as desktops, printers, etc. with moderate lifting of approximately 25 pounds (desktop support only)

Technical Skills (Desktop Support):

Microsoft Platforms: Advanced Intel-based PCs: Advanced Microsoft Office: Intermediate Hardware and OS Mgmt: Advanced Windows Technologies: Intermediate Networking Technologies: Intermediate Software Evaluation: Intermediate Troubleshooting: Advanced

Technical Skills (Infrastructure Services):

Windows NT 4: Intermediate Distributed Processing: Basic SQL Server: Basic Network Administration: Basic COMTI: Basic IP (Internet Protocol): Intermediate NT Networking: Intermediate SAN (Storage Area Network): Intermediate MTS (Microsoft Transaction Server): Intermediate

Technical Skills (Data Security):

Internet Computing: Basic Mainframe Computing: Basic Schematic Architecture Design: Basic Data Access and User Administration: Intermediate Data Security: Basic Development Req/ Def: Being Developed Information Security Tech: Basic Network Security: Being Developed Security Risk Management Basic Systems Security & User Admin: Intermediate Systems Security & Maintenance: Intermediate Systems Security Policies & Procedure: Intermediate Systems Security Testing & Auditing: B

Additional Information $20/hr

12 MONTHS