Jobs in the United States

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Added just now
Materials Lead
Flextronics America, LLC
TX
Reporting to the Warehouse Manager, the Materials Lead is responsible for leading the work of others and participates in work related to shipping, receiving, inspecting, storing, issuing,…
Added just now
Associate Production Supervisor
Flextronics America, LLC
TX
Reporting to the manager the potential candidate would be in charge of directing the manufacturing operations performed in a shift or group of production lines, ensuring they reach volume,…
Added just now
Accounts Payable Specialist
Rocket Lab Corporation
Long Beach, CA
…compliance, and reporting. They’re the ones who keep our financial operations in check, always thinking ahead and taking care to meet all of our financial, business, and government…
Added just now
NF Recovery Plant Operator
Radius Recycling
Kapolei, HI
Supports the Company’s Internal Control process which includes understanding, communicating, and complying with defined internal controls as well as suggesting and making modifications to…
Added 1 min ago
AI
Customer Accounts Manager
Aaron's, Inc.
Simpsonville, SC
- $14.5 to $15.25 USD / hour
…achieving ownership of their merchandise and supports store operations through a wide variety of responsibilities, as directed by the General…
Added 1 min ago
Manager, Microbiology (CVRM)
Genentech
Holly Springs, NC
…establishing core QC capabilities to support facility, utility, and process qualifications - before pivoting to routine commercial operations following site…
Added 1 min ago
A
Concrete Quality Control Technician
Aerotek
Kansas City, KS
- $25 USD / hour
Prepare and distribute a daily production report for the Operations Manager, summarizing key quality and production information.
Added 2 mins ago
A
Laborer - 2nd Shift 2pm-10:30pm
Aerotek
Ontario, CA
- $20 USD / hour
Job Title: 2nd Shift General Production WorkerJob DescriptionPerform manual and mechanical duties to assist in the operations of a variety of limited equipment and tools in the fabrication…
Added 2 mins ago
A
Warehouse Associate
Aerotek
Warwick, RI
- $21 USD / hour
…warehouse and manufacturing facility that supports production operations in a fast-paced environment focused on shipping, receiving, inventory control, material movement, and forklift…
Added 2 mins ago
A
Project Manager
Aerotek
Moorpark, CA
- $20 to $90 USD / hour
Description:If you have Program Manager or Project Manager experience then this is the position for you! A very popular Aerospace company in Moorpark is looking for Program Managers to join…
Added 2 mins ago
A
Aerospace Program Manager
Aerotek
Moorpark, CA
- $20 to $90 USD / hour
Description:If you have Program Manager or Project Manager experience then this is the position for you! A very popular Aerospace company in Moorpark is looking for Program Managers to join…
Added 2 mins ago
Revenue Cycle Management, Manager
Adaptive Home Health
Remote, United States
We’re seeking a hands-on Revenue Cycle Management (RCM) Manager to lead and support a team of specialists in a home health environment. This manager will stay close to daily operations,…
Added 2 mins ago
Revenue Operations Manager
Adaptive Home Health
Remote, United States
- Translate frontline feedback and performance data into practical process improvements, updated SOPs, and training.
Added 2 mins ago
HR
Manager in Training (Part-Time)
Hibbett Retail, Inc.
HB: 01391 Cedar City, UT
- Part-time
The Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area…
Added 2 mins ago
Assistant Manager
Hibbett Retail, Inc.
HB: 01050 Pensacola, FL
The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and…
Added 2 mins ago
Clinical Laboratory Scientist I
Prime Healthcare
Weslaco, TX
Sign-On Bonus Available for Qualified Candidates. Eligibility and payout terms apply. Details discussed during the interview process.
Added 2 mins ago
Assistant Nurse Manager ED
Ascension Health
Cedar Park, TX
Lead Emergency Department nursing operations to ensure appropriate patient access, high-quality patient care, and positive clinical outcomes.
Added 2 mins ago
Process Control Engineer
Smurfit Westrock
Evadale, TX
The Staff Engineer, Process Control, functions as an integral team member and leader in the Process Control Systems Support Group for Evadale Mill. Position reports to the Manager Process…
Added 2 mins ago
Commissioning Manager - Power Plant (Multiple Locations) Job Details | Black & Veatch Family of Companies
Black & Veatch
Claude, TX
Manages the process of construction completion turnover to startup, startup turnover to operations, and final turnover to the client .
Added 2 mins ago
A
Materials Manager
Aerotek
Des Plaines, IL
- $110,000 to $120,000 USD / year
Job Title: Materials ManagerJob DescriptionAs a Materials Manager, you will lead all materials functions, including purchasing, procurement, inventory control, material planning,…
Added 2 mins ago
Community Leasing Manager
Core Spaces
Orlando, FL
…Concierges on a regular and ongoing basis. The Community Leasing Manager exercises independent judgment in developing and executing leasing and marketing strategies, analyzing performance…
Added 2 mins ago
Supervisory Air Traffic Control Specialist (Support Manager, Level 12, MSS-3)
Federal Aviation Administration
Fort Worth, TX
Summary Serves as a Support Manager in an en route facility, responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for…
Added 2 mins ago
Sr Project Manager - Hybrid to Dallas, TX or Denver, CO
Forged Fiber 37
Dallas, TX
…connectivity. Our success is powered by strong execution, disciplined operations, and a culture rooted in trust, transparency, accountability, and teamwork…
Added 2 mins ago
Shipping Specialist, JB
Edgewell Personal Care
Coppell, TX
The Shipping Specialist is responsible for performing all required operations to process all Warehouse and MRO orders.
Added 2 mins ago
Sales Operations Manager - Sales Strategy
Wolters Kluwer
Coppell, TX
…general knowledge of business and industry practices within sales operations. Works independently, with guidance in only the most complex situations. Provides operational support to sales…

Global Business Transformation Solutions, LLC (GBTS)

Document Processing Manager

United States

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Job details

Experience: 3-5 years’ experience in a supervisor role or process management, preferably in a law firm environment
Posting language: English
Posted: Nov 6, 2026

Original job description

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Job Summary:

Oversees the direct activities and workflow coordination, special projects, and workload distribution of the various client services that could include document processing, proofreading, administrative services, prebilling/billing assistance, or research. This position will serve as the liaison for all external stakeholders utilizing the services. This position will also serve as the liaison for all internal stakeholders.

Essential Job Responsibilities

Oversee and direct the day-to-day business operations of multiple service lines on the account
Manage all performance management related duties with assistance from HR and team supervisor(s), as needed, to ensure employees are meeting performance standards and adhering to company policies
Ensure all team members achieve the goals and objectives of the account identifying issues and problems and recommending solutions to management
Maintain daily contact with customers in person, via telephone and through email to discuss needs, requirements, and deadlines, answer and resolve problems and negotiate time requirements as appropriate.
Implement and maintain quality control mechanisms
Report utilization and productivity metrics to the client and provide expert knowledge, technical support, and training to the team to ensure operational efficiency
Work closely with the training team to evaluate skill sets, staff training, and development programs and customer service standards
Manage recruiting, interviewing, and selection of candidates for open positions
Test and troubleshoot new applications and upgrade releases, as necessary
Develop and generate statistical reports
Review customer satisfaction survey results and reworks; provide timely feedback and monitor issues through to remediation; ensure team completes requisite trainings
Resolve grievances and issues raised by lawyers, paralegals and other job requestors
Conduct team meetings as appropriate
Document and promote best practices, tip sheets, and QRGs
Practice and foster an atmosphere of teamwork and cooperation

Qualifications & Characteristics

Bachelor’s degree or equivalent experience
3-5 years’ experience in a supervisor role or process management, preferably in a law firm environment
Advanced knowledge of legal policies and procedures
Excellent written and verbal communication skills
Strong interpersonal skills
Ability to organize, prioritize, and coordinate multiple assignments
Maintain confidential information
Make objective, independent judgments
Ability to excel under pressure and provide quality work product
Clearly and effectively communicate with varying levels of people within the organization
Work productively and cooperatively with other employees
Employees are required to be fully vaccinated

The compensation range for this role is 80k-110k annually. The position has a shift of Mon-Fri 8a-5p AZT.

#INDHP Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.

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More about this job

Skills

Workflow
Editing
Research
Performance management
Quality control
Technical support
Staff training
Customer service
Recruitment
Troubleshoot
Teamwork
Communication skills
Interpersonal skills

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