Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Senior DTx Quality Engineer
Click Therapeutics
NY
We have a hybrid working model that consists of at least 4 days in office each week
Added just now
Full Stack Software Engineer
LLNL
Livermore, CA
Are you energized by the challenge of building robust data management systems that become the backbone of critical scientific work? Do you light up at the intersection of solid software…
Added 1 min ago
AI
Associate Data Engineer
Abacus Insights
Boston, MA
- $30 USD / hour
Our Data Engineering team is looking for an Associate Data Engineer. In this role, you will partner with clients, implementation teams, and internal stakeholders to help deliver…
Added 2 mins ago
Cons - Tech Consulting - Service Delivery - Project Engineer - Senior - Multiple Positions - 1759599
EY
Dallas, TX
Must have 1 year of experience in technology software development · Must have 1 year of experience with the implementation of control systems at electric utilities
Added 2 mins ago
AID&E - Databricks Data Engineer - Manager - Tech Cons - Open Location
EY
Buffalo, NY · Tucson, AZ · Iselin, NJ · Minneapolis, MN · Tulsa, OK · Fort Worth, TX · Charleston, WV · Las Vegas, NV · Rochester, NY · Palo Alto, CA · Greenville, SC · Richmond, VA · Sacramento, CA · Boca Raton, FL · Baton Rouge, LA · Huntsville, AL · Akron, OH · St. Louis, MO · Austin, TX · Los Angeles, CA · Providence, RI · Rogers, AR · Charlotte, NC · San Diego, CA · Pittsburgh, PA · Wichita, KS · New York, NY · Houston, TX · Westlake Village, CA · Orlando, FL · Atlanta, GA · Jericho, NY · Grand Rapids, MI · Miami, FL · Cincinnati, OH · Chattanooga, TN · Salt Lake City, UT · Indianapolis, IN · Albany, NY · McLean, VA · Boston, MA · Milwaukee, WI · Washington, DC · Portland, OR · Chantilly, VA · San Mateo, CA · Denver, CO · Oklahoma City, OK · Detroit, MI · Memphis, TN · Southfield, MI · Birmingham, AL · Irvine, CA · Tallahassee, FL · Kansas City, MO · Raleigh, NC · Nashville, TN · Jacksonville, FL · San Antonio, TX · Louisville, KY · Philadelphia, PA · Toledo, OH · Secaucus, NJ · Tampa, FL · New Orleans, LA · Hoboken, NJ · Grandview Heights, OH · Phoenix, AZ · Seattle, WA · Alpharetta, GA · Arlington, VA · Stamford, CT · Des Moines, IA · Cleveland, OH · New Brunswick, NJ · San Jose, CA · Dallas, TX · Hartford, CT · Baltimore, MD · San Francisco, CA · Chicago, IL
To qualify for the role, you must have:
Added 2 mins ago
Assoc Sys Protection Engineer
Consumers Energy
JACKSON, MI
The Associate System Protection Engineer will support the design, analysis, and protection of voltage power systems. The incumbent will aid the implementation of protection schemes for our…
Added 2 mins ago
Software Engineer, Proof and Verification Engineer
Google
Seattle, WA
…distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is…
Added 2 mins ago
Tech Lead, Staff Software Engineering, YouTube Premium Acquisition
YouTube
San Bruno, CA
…distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is…
Added 3 mins ago
Senior Analyst I Network Engineer - Cedar Rapids, IA
Global Outsourcing Svcs
CEDAR RAPIDS, IA
DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private…
Added 3 mins ago
Lead Software Engineer Emerging Tech and AI Cloud Solutions
3Core Systems, Inc
Chicago, IL
Must Have Skills/Attributes:
Added 4 mins ago
HT
Senior Manufacturing Engineer
HELIOS TECHNOLOGIES INC
Buffalo Grove, IL
- $110,000 to $140,000 USD / year
The Manufacturing Engineer is responsible for developing, improving, and sustaining manufacturing processes that improve safety, quality, delivery, cost, and overall operational throughput…
Added 4 mins ago
HT
Senior CMM Programmer
HELIOS TECHNOLOGIES INC
Buffalo Grove, IL
- $35 to $45 USD / hour
This role requires a proactive, solutions-oriented professional who can translate complex inspection data into actionable manufacturing improvements.
Added 5 mins ago
Test Engineer II
Sierra Nevada Corporation
Southern Pines, NC
Qualifications You Must Have:
Added 5 mins ago
RS
Technical Support Engineer II
Rocket Software Inc
Bentonville, AR
- $57,500 to $77,625 USD / year
The Technical Support Engineer II delivers advanced technical support to Rocket customers within the z/Security Business Unit, resolving complex issues related to product installation,…
Added 5 mins ago
Energy Projects Manager, AWS Energy Team, AWS Energy Team
Amazon Data Services, Inc.
Arlington, VA
…planning teams to deliver the electric infrastructure to serve AWS data centers, including but not limited to managing the utility, EPC vendor and/or Owners Engineer to meet AWS’ needs. The…
Added 5 mins ago
Senior Software Development Engineer, Teleoperation
Amazon.com Services LLC
Wilmington, MA · North Reading, MA
As a Senior Software Development Engineer, you will be the technical lead for robot teleoperation and remote assistance. Teleoperation is how we collect the demonstrations our robot…
Added 5 mins ago
Software Development Engineer II, Teleoperation
Amazon.com Services LLC
Wilmington, MA
As a Software Development Engineer on our robot teleoperation team, you will build the human-in-the-loop software that lets an operator help a robot when autonomy can't. Operators see what…
Added 6 mins ago
Principle Forensic Engineer
NV5
Hollywood, FL
Must have a minimum of 15 years’ experience in the structural design and construction of buildings, building components and systems, etc · Must have excellent technical writing skills
Added 6 mins ago
Engineer - Electrical Distribution (Medium Voltage)
UL Solutions
NC
This is a hybrid role requiring 3 days per week onsite in Research Triangle Park, NC
Added 6 mins ago
Engineer - Electric Meters
UL Solutions
NC · Melville, NY
This is a hybrid role requiring 3 days per week onsite in Melville, NY or Research Triangle Park, NC
Added 6 mins ago
Senior Remote Sensing Engineer
The Aerospace Corporation
El Segundo, CA
…Subdivision (SPS) in MPD, is seeking a Senior Remote Sensing Engineer to join our team of scientists and engineers engaged in developing the nation’s next generation of remote sensing…
Added 6 mins ago
Jacksonville Market Leader (Water/Wastewater)
Brown and Caldwell
Jacksonville, FL
Added 6 mins ago
K
Data Engineer
Kforce
Smithfield, RI
- $62 to $72 USD / hour
Required Technical Expertise (Must Have):
Added 6 mins ago
K
NOC Specialist / Network Operations Engineer
Kforce
Remote, United States
- $35 USD / hour
Kforce has a client that is seeking a NOC Specialist/Network Operations Engineer in Dallas, TX. There will be initial onsite training followed by remote work for a 6-month contract-to-hire…
Added 6 mins ago
K
Senior Engineer / Application Security
Kforce
Remote, United States
- $90,000 to $135,000 USD / year
Kforce has a client seeking for a Senior Application Security Engineer in Doral, FL.

Glean

Designated Technical Support Engineer - West

Remote, United States

$143,000 to $170,000 USD / year

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $143,000 to $170,000 USD / year
Posting language: English
Posted: Nov 10, 2026

Original job description

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every employee in your organization, making all information within your company accessible, contextual, and fresh. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed.

As a trusted technical resource to the customer, you will provide both proactive and reactive support to our growing customer base. By providing the highest level of service to our customers, you will ensure our customer experience is the best in the industry.

You will:

Own the proactive and reactive support for Glean customers by prioritizing issues for your designated customer(s)
Meet with your assigned customers regularly to review issues and develop resolution plans and drive continuous improvement in how you and your Glean teammates provide support to them
Be available to your assigned customers via collaborative communication channels consistently to ensure you are providing timely responses and updates on issues
Create and maintain customer-specific runbooks and knowledge articles
Provide first response, technical troubleshooting, resolution, and follow-through of customer issues and inquiries
Assist customers in the configuration, set-up, and verification of new content sources and product features to enable them to realize additional value for their users
Educate customers on the use of Glean product features
Identify system and user health issues, then create and execute remediation plans while coordinating and updating the customer accordingly
Handle customer-impacting alerts which require coordination with customer admin and system resources through resolution
Work closely with teams across Glean to drive product, process, and service improvements
Drive key improvement projects that will improve the scale and efficiency of support, while providing upgrades to the customers’ support experience
Coordinate all support activities with your assigned customer(s), which may include more stringent access and security processes, ensuring you move with high urgency for their issues.
Represent the unique needs of your assigned customer(s) with respect to product and security improvements that will improve the customer support experience
Please note that this role will be dedicated to select customers and requires additional background screenings/clearances/training/certification, carry & use of customer-provided equipment, and extended on-call shift timing based on customer contractual obligations.

About you:

Technically curious: you have a never-ending desire to add technical knowledge and skills to your personal toolkit and share those learnings with your peers
Fearless: you have an intense need to tackle the toughest customer issues and technically complex issues with the goal of driving customer satisfaction
Strong communicator: you are a professional presenter with superior interaction skills with both customers and internal teams
Detail-oriented: you are highly organized and methodical, ensuring all issues are managed to completion
Data-driven: you utilize metrics and objective measurements to assess success and improvement opportunities for yourself and for the customer experience
Key knowledge and skills required:
Must-haves:
Problem solving: technical problem-solving skills including the ability to troubleshoot and isolate issues to their root cause
Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files
Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services
Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations
Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure
Must have experience in troubleshooting REST API issues
Working experience on SSO, SAML, and OAuth along with network troubleshooting
Able to fully document issues you manage and contribute to the support knowledge base
Good-to-haves:
Knowledge of SQL/database, Basic Kubernetes, Intermediate/Advanced Linux
Experience in using Github, Jira & Confluence
Basic knowledge of LLM’s and how GPT works

Location:

This role is remote but may require flexible working hours.

Compensation & Benefits:

The standard base salary range for this position is $143,000 - $170,000 USD annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today - prior Glean experience isn't required.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.

By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Technical support
Customer experience
Prioritization
Process improvement
Communication skills
First response
Troubleshooting
Assist customers
Customer service
Problem solving
Troubleshoot
Cloud technologies
Google Cloud
AWS
Microsoft Azure
SAML
SQL
Kubernetes
Linux
GitHub
Jira
Atlassian Confluence

Report this job

Work requirements

Jobs in the United States