Jobs in the United States

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2027 Systems Engineer Intern - Dulles VA or McLean VA
SP - Orbital Space Systems
United States
- $26.75 to $40 USD / hour
An internship at Northrop Grumman is unique. You will learn new skills, explore our enterprise, network with experts, connect with thought leaders, and finish with a resume that opens…
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Senior Staff Electromechanical Engineer
CORP-Corporate Office
United States
…fuel those missions. By joining in our shared mission, we’ll support you by expanding your personal network and developing skills, whether you are new to the field, or an industry thought…
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2027 Electromechanical Engineer Intern - Rolling Meadows IL
CORP-Corporate Office
United States
- $25.5 to $38 USD / hour
Support engineering in translating mechanical requirements into functional specifications.
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Engineering Technician (Level 3)
SP - Launch Vehicles
United States
Northrop Grumman Vandenberg Integration Site (VSFB) is looking for a motivated Engineering Technician (Level 3) to join our team. As a team member of the technician, integration, test, and…
Added 2 mins ago
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Environmental Technician III
AECOM
Orange, CA
- $26.27 to $40 USD / hour
Must possess a valid driver’s license and clean driving record
Added 3 mins ago
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AI Trainer- Coding
Aston Carter
Tampa, FL
- $45,000 to $60,000 USD / year
Software Engineering Evaluator / Code Quality Specialist
Added 3 mins ago
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AI Trainer- Coding
Aston Carter
Dallas, TX
- $45,000 to $60,000 USD / year
Software Engineering Evaluator / Code Quality Specialist
Added 4 mins ago
Leader, Software Engineering
Cisco Systems, Inc.
Milpitas, CA
As an Engineering Leader within the Control Plane organization, you will be a part of a team to help design, development, and operation of key microservices focused on cloud network…
Added 5 mins ago
Market Director Patient Safety and Quality
CommonSpirit Health at Home
Remote, United States
Must possess superior verbal and written communication skills, with a track record of building collaborative partnerships across diverse departments
Added 7 mins ago
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Manager, Production Technologies
Disney Worldwide Services, Inc.
Los Angeles, CA
- $141,900 to $190,300 USD / year
…the guidance from the manager to ensure the broadcast / media engineering workflows are up and functional, manage hardware of control rooms as well as end user devices and provide on site…
Added 7 mins ago
Business Operations Manager-Legal
Cisco Systems, Inc.
Remote, United States
Prior experience providing operational support to a corporate legal department, executive leadership, or technical governance team.
Added 8 mins ago
Director, Digital Transformation
Devens
Devens, MA
Manage dependencies across Manufacturing, Quality, Supply Chain, MS&T, Digital/IT, Engineering, Finance, HR, and Operational Excellence.
Added 13 mins ago
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Sr. Systems Validation Engineer
Rivian and Volkswagen Group Technologies
Irvine, CA
- $135,100 to $168,900 USD / year
- Understand how to derive test cases and support requirements development from “poking” the system.
Added 14 mins ago
Senior Manager Technical Product Management
Johnson & Johnson Services Inc. Legal Entity
Horsham, PA · New Brunswick, NJ · Raritan, NJ
…Jose dos Campos, Brazil. This position is part of the Data Engineering and Enablement team within Data, Intelligence & Automation (DI&A) in Corporate Business Technology…
Added 14 mins ago
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Minority Health Research Portfolio Manager – NIH
Kelly Services
Bethesda, MD
- $175,000 USD / year
…Health, Kelly Government Solutions offers administrative, IT, engineering, scientific, and healthcare professionals the opportunity to work with the leading medical research center in the…
Added 16 mins ago
Senior Product Manager, Neighborhood Keeper
Dragos
United States
Communicate product requirements with a clear business rationale to Engineering teams.
Added 17 mins ago
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Senior Infrastructure and DevOps Engineer
Intel Corporation
AZ
- $137,610 to $265,870 USD / year
You must possess the below minimum qualifications to be initially considered for this position
Added 19 mins ago
Platform Hosting Systems Engineer (SME)
BAE Systems
Herndon, VA
…government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides…
Added 19 mins ago
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Hardware Engineer (General) 3
TEKsystems
Secaucus, NJ
- $65 to $75 USD / hour
DescriptionTHE ROLE: We are seeking a hands-on and detail-oriented professional to support and maintain our development lab environment. This role is responsible for ensuring that lab…
Added 19 mins ago
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Remote IP Network Engineer II (SD-WAN Palo Alto & Firewall Engineering)
TEKsystems
Atlanta, GA
- $50 to $61 USD / hour
TEKsystems is seeking an experienced IP Network Engineer II with a strong background in Palo Alto Networks Firewalls and PAN-OS SD-WAN to help design, implement, and support large-scale…
Added 19 mins ago
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Associate Project Manager - Global Remote
StoneOne
Remote, United States
- $65,000 to $80,000 USD / year
Must have excellent communication and negotiation skills · Must have a valid drivers license and proof of insurance
Added 19 mins ago
Software Engineering Manager (ArsenalOS Deployment)
Anduril Industries
Santa Ana, CA
This is not a support function. It is a strategic investment by Anduril in the premise that digitizing the manufacturing lifecycle end-to-end, from engineering definition through scheduling…
Added 19 mins ago
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Automation Maintenance Technician
YQN
Romeoville, IL
- $20 to $25 USD / hour
…experience in equipment maintenance, troubleshooting, installation support, and performance testing while working closely with our automation engineering…
Added 21 mins ago
HQ Global Process Engineering Authority - Integrated Automation & Digital Manufacturing Architecture
GE Vernova
Greenville, SC · Charleroi, PA · Clearwater, FL · Grand Forks, ND · Pensacola, FL · Schenectady, NY · Wilmington, NC
The HQ Global Process Engineering Authority (GPEA) for Integrated Automation & Digital Manufacturing Architecture is the enterprise-wide architect for GE Vernova’s automation and digital…
Added 21 mins ago
HQ Global Process Engineering Authority - Assembly, Functional Testing, Facility
GE Vernova
Greenville, SC · Charleroi, PA · Grand Forks, ND · Pensacola, FL · Schenectady, NY · Wilmington, NC
The HQ Global Process Engineering Authority (GPEA) for Assembly, Functional Testing & Facility is the enterprise-wide architect for GE Vernova’s product integration and validation…

Glean

Designated Technical Support Engineer - Central/East

Remote, United States

$120,000 to $170,000 USD / year

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Job details

Pay: $120,000 to $170,000 USD / year
Posting language: English
Posted: Sep 22, 2026

Original job description

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every employee in your organization, making all information within your company accessible, contextual, and fresh. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed.

As a trusted technical resource to the customer, you will provide both proactive and reactive support to our growing customer base. By providing the highest level of service to our customers, you will ensure our customer experience is the best in the industry.

You will:

Own the proactive and reactive support for Glean customers by prioritizing issues for your designated customer(s)
Meet with your assigned customers regularly to review issues and develop resolution plans and drive continuous improvement in how you and your Glean teammates provide support to them
Be available to your assigned customers via collaborative communication channels consistently to ensure you are providing timely responses and updates on issues
Create and maintain customer-specific runbooks and knowledge articles
Provide first response, technical troubleshooting, resolution, and follow-through of customer issues and inquiries
Assist customers in the configuration, set-up, and verification of new content sources and product features to enable them to realize additional value for their users
Educate customers on the use of Glean product features
Identify system and user health issues, then create and execute remediation plans while coordinating and updating the customer accordingly
Handle customer-impacting alerts which require coordination with customer admin and system resources through resolution
Work closely with teams across Glean to drive product, process, and service improvements
Drive key improvement projects that will improve the scale and efficiency of support, while providing upgrades to the customers’ support experience
Coordinate all support activities with your assigned customer(s), which may include more stringent access and security processes, ensuring you move with high urgency for their issues.
Represent the unique needs of your assigned customer(s) with respect to product and security improvements that will improve the customer support experience
Please note that this role will be dedicated to select customers and requires additional background screenings/clearances/training/certification, carry & use of customer-provided equipment, and extended on-call shift timing based on customer contractual obligations.

About you:

Technically curious: you have a never-ending desire to add technical knowledge and skills to your personal toolkit and share those learnings with your peers
Fearless: you have an intense need to tackle the toughest customer issues and technically complex issues with the goal of driving customer satisfaction
Strong communicator: you are a professional presenter with superior interaction skills with both customers and internal teams
Detail-oriented: you are highly organized and methodical, ensuring all issues are managed to completion
Data-driven: you utilize metrics and objective measurements to assess success and improvement opportunities for yourself and for the customer experience
Key knowledge and skills required:
Must-haves:
Problem solving: technical problem-solving skills including the ability to troubleshoot and isolate issues to their root cause
Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files
Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services
Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations
Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure
Must have experience in troubleshooting REST API issues
Working experience on SSO, SAML, and OAuth along with network troubleshooting
Able to fully document issues you manage and contribute to the support knowledge base
Good-to-haves:
Knowledge of SQL/database, Basic Kubernetes, Intermediate/Advanced Linux
Experience in using Github, Jira & Confluence
Basic knowledge of LLM’s and how GPT works

Location:

This role is remote but may require flexible working hours.

Compensation & Benefits:

The standard base salary range for this position is $120,000-$170,000 USD annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today - prior Glean experience isn't required.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.

By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Technical support
Customer experience
Prioritization
Process improvement
Communication skills
First response
Troubleshooting
Assist customers
Customer service
Problem solving
Troubleshoot
Cloud technologies
Google Cloud
AWS
Microsoft Azure
SAML
SQL
Kubernetes
Linux
GitHub
Jira
Atlassian Confluence

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Work requirements

Jobs in the United States