Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
GTM Engineer
ChiroHD
United States
…the integrations between HubSpot, Maxio, Stripe, Intercom, data platforms, and beyond - including the automations that keep them in sync and the AI tools our reps and leaders rely on…
Added just now
Process Engineer
Avago Technologies Wireless (U.S.A.) Manufacturing LLC
United States
Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
Added just now
Design Implementation Engineer (Synthesis / STA)
LSI Corporation
United States
Hands-on experience with hardware data management tools (e.g., Git, DesignSync or equivalent) for managing complex, hierarchical IP releases.
Added 1 min ago
Mission Engineer - Missile Tracking / Missile Warning
IESE Solutions
El Segundo, CA
As a Mission Engineer, you will support Space Systems Command (SSC) and the Space Systems Integration Office (SSIO) in advancing BZC's Systems-of-Systems Engineering (SoSE) mission by…
Added 1 min ago
Mission Engineer - Space Support to Theater
IESE Solutions
El Segundo, CA
As a Mission Engineer, you will support Space Systems Command (SSC) and the Space Systems Integration Office (SSIO) in advancing BZC's Systems-of-Systems Engineering (SoSE) mission by…
Added 1 min ago
RF Test Engineer I
AST SpaceMobile
Dallas, TX
We are seeking an entry-level RF Test Engineer to join our Hardware Test team. This role will support the design, execution, and automation of RF test procedures for products and systems.…
Added 3 mins ago
Controls Systems Engineering Leader
Johnson Controls Inc.
United States
…precision and resilience in demanding environments such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher…
Added 3 mins ago
Mechanical Project Engineer
Michelin North America
LOUISVILLE, KY
The Mechanical Project Engineer is responsible for completing the mechanical engineering portion of projects in support of the plant capital execution, as well as plant technical support…
Added 3 mins ago
Automation Project Engineer
Michelin North America
LOUISVILLE, KY
Michelin has an immediate opening for an Automation Project Engineer at our Synthetic Rubber Plant in Louisville, KY. In this role, you will lead the automation and controls scope of…
Added 5 mins ago
TT
Senior Forward Deployed Engineer, Operate
True Talent Solutions Partners
New York, NY
- $170,000 to $205,000 USD / year
- Experience with production data or machine learning pipelines, ETL/ELT, document ingestion, unstructured data, or predictive models is useful.
Added 6 mins ago
Software Development Engineer, Amazon Optics
Amazon.com Services LLC
Arlington, VA · New York, NY · Annapolis Junction, MD · Herndon, VA
You will join a team that values strong intuition but seeks metrics and data to validate assumptions.
Added 7 mins ago
T
Sr. Oracle Cloud DBA
TEKsystems
Minneapolis, MN
- $120,000 to $150,000 USD / year
DescriptionJob SummaryThe Cloud Database Engineer provides operational database services across both cloud (AWS) and on-premises environments, ensuring seamless data flow by designing and…
Added 7 mins ago
A
Power Systems Engineer
Actalent
Bellevue, WA
- $50 to $60 USD / hour
Job Title: Electrical Design Data SpecialistJob DescriptionThe Electrical Design Data Specialist supports the development of data-driven solutions for electrical systems at the intersection…
Added 7 mins ago
PCB Manufacturing Engineer
Actalent
Lake Forest, CA
Job Title: PCB Manufacturing EngineerJob DescriptionThe PCB Manufacturing Engineer supports printed circuit board assembly (PCBA) manufacturing operations and drives continuous improvement…
Added 7 mins ago
Senior FPGA Digital Design & Development Engineer (Hybrid)
Cisco
Milpitas, CA
As a Senior FPGA Engineer in Cisco’s IoT team, you’ll develop capabilities that help industrial networks operate reliably, maintain precise timing, and recover from disruptions. Your…
Added 8 mins ago
Lead Software Engineer | Advanced Ground Architecture (AGA)
The Boeing Company
Seal Beach, CA · Herndon, VA · El Segundo, CA · Colorado Springs, CO
The Boeing Company has an exciting opportunity for a Lead Software Engineer to join the Advanced Ground Architecture team located in Seal Beach, California; El Segundo, California; Colorado…
Added 8 mins ago
Senior Engineering Data Specialist
The Boeing Company
Oklahoma City, OK
Must have one of the following: Military/Commercial Aircrew experience, Private Pilot License, or Flight Instructor certification
Added 8 mins ago
Electrical Engineer (Mid-Level)
The Boeing Company
Heath, OH
Candidates must live in the immediate area or relocate at their own expense
Added 8 mins ago
Associate Mechanical Engineer
The Boeing Company
Heath, OH
Candidates must live in the immediate area or relocate at their own expense
Added 8 mins ago
Satellite Systems Engineer (Associate)
The Boeing Company
Schriever SFB, CO · Colorado Springs, CO
Boeing Defense, Space, and Security (BDS) seeks a seeks a Satellite Systems Engineer to serve as Global Positioning System (GPS) Satellite Bus Systems Engineer to serve on the Global…
Added 8 mins ago
Systems Engineer - (Lead or Senior)
The Boeing Company
Albuquerque, NM
Boeing Laser and Electro-Optical Systems (LEOS) is looking for a highly skilled and adaptable Lead or Senior Systems Engineer (Level 4 or 5) to provide Systems Engineering support on a…
Added 8 mins ago
Principal Integration Logistics Specialist
The Boeing Company
Berkeley, MO
This position will report to the USAF Training Aircraft Chief Engineer and will provide enterprise-level integration and product support leadership across the T-7 program, with…
Added 8 mins ago
Spacecraft Software Simulation & Test Engineer - Millennium Space Systems
Millennium Space Systems
El Segundo, CA
As a Software Test Engineer, you will support the Flight Software Team in analyzing, designing, and testing of software products for Millennium Space Systems. This position will review…
Added 8 mins ago
Associate or Experienced Systems Engineer (Sys Architecting, Requirements & Interfaces)
The Boeing Company
Albuquerque, NM
…highly skilled and adaptable Associate or Experienced Systems Engineer (Level 2 or 3) to provide Systems Engineering support on a multi-disciplinary team supporting the development of both…
Added 8 mins ago
IT AI Solutions Engineer
Gensco Inc / Slakey Brothers, Inc
Tacoma, WA
…problems? Gensco is seeking an experienced, hands-on AI Solutions Engineer to design, develop, test, and deploy AI-powered solutions that make work easier, faster, and more effective for…

Glean

Designated Technical Support Engineer - Central/East

Remote, United States

$120,000 to $170,000 USD / year

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $120,000 to $170,000 USD / year
Posting language: English
Posted: Sep 22, 2026

Original job description

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every employee in your organization, making all information within your company accessible, contextual, and fresh. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed.

As a trusted technical resource to the customer, you will provide both proactive and reactive support to our growing customer base. By providing the highest level of service to our customers, you will ensure our customer experience is the best in the industry.

You will:

Own the proactive and reactive support for Glean customers by prioritizing issues for your designated customer(s)
Meet with your assigned customers regularly to review issues and develop resolution plans and drive continuous improvement in how you and your Glean teammates provide support to them
Be available to your assigned customers via collaborative communication channels consistently to ensure you are providing timely responses and updates on issues
Create and maintain customer-specific runbooks and knowledge articles
Provide first response, technical troubleshooting, resolution, and follow-through of customer issues and inquiries
Assist customers in the configuration, set-up, and verification of new content sources and product features to enable them to realize additional value for their users
Educate customers on the use of Glean product features
Identify system and user health issues, then create and execute remediation plans while coordinating and updating the customer accordingly
Handle customer-impacting alerts which require coordination with customer admin and system resources through resolution
Work closely with teams across Glean to drive product, process, and service improvements
Drive key improvement projects that will improve the scale and efficiency of support, while providing upgrades to the customers’ support experience
Coordinate all support activities with your assigned customer(s), which may include more stringent access and security processes, ensuring you move with high urgency for their issues.
Represent the unique needs of your assigned customer(s) with respect to product and security improvements that will improve the customer support experience
Please note that this role will be dedicated to select customers and requires additional background screenings/clearances/training/certification, carry & use of customer-provided equipment, and extended on-call shift timing based on customer contractual obligations.

About you:

Technically curious: you have a never-ending desire to add technical knowledge and skills to your personal toolkit and share those learnings with your peers
Fearless: you have an intense need to tackle the toughest customer issues and technically complex issues with the goal of driving customer satisfaction
Strong communicator: you are a professional presenter with superior interaction skills with both customers and internal teams
Detail-oriented: you are highly organized and methodical, ensuring all issues are managed to completion
Data-driven: you utilize metrics and objective measurements to assess success and improvement opportunities for yourself and for the customer experience
Key knowledge and skills required:
Must-haves:
Problem solving: technical problem-solving skills including the ability to troubleshoot and isolate issues to their root cause
Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files
Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services
Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations
Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure
Must have experience in troubleshooting REST API issues
Working experience on SSO, SAML, and OAuth along with network troubleshooting
Able to fully document issues you manage and contribute to the support knowledge base
Good-to-haves:
Knowledge of SQL/database, Basic Kubernetes, Intermediate/Advanced Linux
Experience in using Github, Jira & Confluence
Basic knowledge of LLM’s and how GPT works

Location:

This role is remote but may require flexible working hours.

Compensation & Benefits:

The standard base salary range for this position is $120,000-$170,000 USD annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today - prior Glean experience isn't required.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.

By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Technical support
Customer experience
Prioritization
Process improvement
Communication skills
First response
Troubleshooting
Assist customers
Customer service
Problem solving
Troubleshoot
Cloud technologies
Google Cloud
AWS
Microsoft Azure
SAML
SQL
Kubernetes
Linux
GitHub
Jira
Atlassian Confluence

Report this job

Work requirements

Jobs in the United States