Jobs in the United States

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Transportation/Traffic Engineer
Actalent
Waterford, MI
- $75,000 to $100,000 USD / year
Must be flexible to work Monday-Friday **Must be willing to commute to Waterford, MI**Must haves:
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Mechanical Engineer
Actalent
Saint Paul, MN
Experience with fluid/process systems including valves, filters, pumps, instrumentation, and piping.
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Engineer
Actalent
Minnetonka, MN
Job Title: Process Development Engineer (Contractor)Job DescriptionThis contract Process Development Engineer role focuses on developing, validating, and improving manufacturing processes…
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Engineer, Process Development
Actalent
Minnetonka, MN
Job Title: Process Development Engineer (Contractor)Job DescriptionThis contract Process Development Engineer role focuses on developing, validating, and improving manufacturing processes…
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Software Controls Engineer
Actalent
Edmond, OK
Job Title: Software Controls EngineerJob DescriptionThe Software Controls Engineer designs, develops, and supports control software for precision electro-mechanical equipment used in…
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Senior Embedded Systems Software Engineer
Neon Aerospace
Irvine, CA
Neon Aero is seeking a Senior Embedded Systems Software Engineer with strong systems intuition and a passion for building robust, safety-critical control software to work onsite in Irvine,…
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Vice President, Senior Director / Director, R&D
The Fynder Group
Chicago, IL
Matrix Leadership: Work seamlessly across matrixed organizational boundaries (Process/Pilot Engineering, Analytical, Regulatory, BD) to establish shared accountabilities, eliminate silos,…
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Sr. Software Engineer (Starlink Mobile)
SpaceX
Redmond, WA · Palo Alto, CA
SR. SOFTWARE ENGINEER, BEAM PLANNING (STARLINK MOBILE)
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Sr. Software Engineer (Starlink Mobile)
SpaceX
Palo Alto, CA · Redmond, WA
SR. SOFTWARE ENGINEER, BEAM PLANNING (STARLINK MOBILE)
Added 1 min ago
Engineering Program and Client Services Manager
Real Time Consulting, LLC
Phoenix, AZ
Assess process flows on a continuous basis and make adequate recommendations for process improvements internally and with the customers
Added 1 min ago
Lead Firmware & FPGA Engineer - Aircraft Surveillance Products
Real Time Consulting, LLC
North Phoenix, AZ
JOB TITLE: Lead Firmware & FPGA Engineer - Aircraft Surveillance Products
Added 1 min ago
Software Engineer - Aircraft Surveillance Systems
Real Time Consulting, LLC
Phoenix, AZ
JOB TITLE: Software Engineer - Aircraft Surveillance Systems
Added 1 min ago
System Development Engineer, Antenna Payload Validiation
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
As a System Development Engineer, you will help bring up, test, and validate the electrical hardware in phased array antenna systems for our production satellites and for new programs,…
Added 1 min ago
Data Engineer III, Workforce Solutions
Amazon.com Services LLC
Bellevue, WA · Seattle, WA
Are you a data engineer who thrives on solving ambiguous, high-impact problems at scale? Do you enjoy building data solutions that teams across an organization rely on every day? If so,…
Added 1 min ago
Software Engineer, AWS Applied AI Solutions
Amazon Development Center U.S., Inc.
Seattle, WA
…opens up for design reviews, CR feedback, or unblocking an engineer. Some days you're deep in code; others you're on a call with a customer team working through how their system integrates…
Added 1 min ago
Software Engineer, AWS Applied AI Solutions
Amazon Development Center U.S., Inc.
Seattle, WA
…opens up for design reviews, CR feedback, or unblocking an engineer. Some days you're deep in code; others you're on a call with a customer team working through how their system integrates…
Added 1 min ago
Software Development Engineer - Network Observability, Leo Networking Software
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
We are looking for a talented Software Development Engineer II to design, build, and operate network observability and analytics solutions for an advanced global telecommunications service…
Added 1 min ago
Sr. Systems Development Engineer , Amazon Robotics Business Applications and Solutions Engineering
Amazon.com Services LLC
Austin, TX · North Reading, MA
Global Robotics Delivery is seeking an innovative, customer-obsessed, and technically deep Systems Development Engineer to own the design, build, and delivery of SAP Ariba procurement…
Added 1 min ago
Construction Manager, GES NA, Design and Construction
Amazon.com Services LLC
Tempe, AZ · Austin, TX · Nashville, TN · Bellevue, WA · Santa Monica, CA · Chicago, IL · Irving, TX · San Francisco, CA · Houston, TX
When not traveling, you must have availability to work from a corporate office
Added 1 min ago
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Senior Electrical Automation Engineer
Layup Parts
Huntington Beach, CA
- $160,000 to $200,000 USD / year
We're looking for a Senior Automation Electrical Engineer to set the direction for how electrical engineering is done at Layup. You'll own the electrical architecture across our factory,…
Added 1 min ago
Cloud Engineer - GCP
Active Network LLC
ATLANTA, GA · CINCINNATI, OH · DENVER, CO
This position is hybrid 3 days per week in the following office locations: Alpharetta, GA, Cincinnati, GA, Denver, CO (2 days)
Added 1 min ago
ADAS Vehicle Test Engineer
ALTEN Technology USA
Chelsea, MI · Troy, MI
Client is seeking a qualified test engineer for the Advanced Driver Assistance Systems (ADAS) Validation department at the Chelsea Proving Ground (CPG) Facility.
Added 2 mins ago
Test Automation Consultant - Healthcare
Infosys
United States
⦁ Ability to work from the office four days per week
Added 2 mins ago
BIM / VDC Coordinator II / III
Dennis Group
Springfield, MA
…Architecture, Electrical, Fire Protection, HVAC, Piping (Mechanical, Process, Plumbing), and Structural. The ideal candidate will possess a passion for BIM/VDC innovations and emerging…
Added 2 mins ago
Identity Security Engineer
ECS FEDERAL LLC
WASHINGTON, DC
Everforth ECS is seeking an Identity Security Engineer to work in our Washington, DC office / remote. The role is contingent upon additional funding.

Glean

Designated Technical Support Engineer - Central/East

Remote, United States

$120,000 to $170,000 USD / year

Apply on job-boards.greenhouse.io About employer

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Job details

Pay: $120,000 to $170,000 USD / year
Posting language: English
Posted: Sep 22, 2026

Original job description

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every employee in your organization, making all information within your company accessible, contextual, and fresh. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed.

As a trusted technical resource to the customer, you will provide both proactive and reactive support to our growing customer base. By providing the highest level of service to our customers, you will ensure our customer experience is the best in the industry.

You will:

Own the proactive and reactive support for Glean customers by prioritizing issues for your designated customer(s)
Meet with your assigned customers regularly to review issues and develop resolution plans and drive continuous improvement in how you and your Glean teammates provide support to them
Be available to your assigned customers via collaborative communication channels consistently to ensure you are providing timely responses and updates on issues
Create and maintain customer-specific runbooks and knowledge articles
Provide first response, technical troubleshooting, resolution, and follow-through of customer issues and inquiries
Assist customers in the configuration, set-up, and verification of new content sources and product features to enable them to realize additional value for their users
Educate customers on the use of Glean product features
Identify system and user health issues, then create and execute remediation plans while coordinating and updating the customer accordingly
Handle customer-impacting alerts which require coordination with customer admin and system resources through resolution
Work closely with teams across Glean to drive product, process, and service improvements
Drive key improvement projects that will improve the scale and efficiency of support, while providing upgrades to the customers’ support experience
Coordinate all support activities with your assigned customer(s), which may include more stringent access and security processes, ensuring you move with high urgency for their issues.
Represent the unique needs of your assigned customer(s) with respect to product and security improvements that will improve the customer support experience
Please note that this role will be dedicated to select customers and requires additional background screenings/clearances/training/certification, carry & use of customer-provided equipment, and extended on-call shift timing based on customer contractual obligations.

About you:

Technically curious: you have a never-ending desire to add technical knowledge and skills to your personal toolkit and share those learnings with your peers
Fearless: you have an intense need to tackle the toughest customer issues and technically complex issues with the goal of driving customer satisfaction
Strong communicator: you are a professional presenter with superior interaction skills with both customers and internal teams
Detail-oriented: you are highly organized and methodical, ensuring all issues are managed to completion
Data-driven: you utilize metrics and objective measurements to assess success and improvement opportunities for yourself and for the customer experience
Key knowledge and skills required:
Must-haves:
Problem solving: technical problem-solving skills including the ability to troubleshoot and isolate issues to their root cause
Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files
Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services
Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations
Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure
Must have experience in troubleshooting REST API issues
Working experience on SSO, SAML, and OAuth along with network troubleshooting
Able to fully document issues you manage and contribute to the support knowledge base
Good-to-haves:
Knowledge of SQL/database, Basic Kubernetes, Intermediate/Advanced Linux
Experience in using Github, Jira & Confluence
Basic knowledge of LLM’s and how GPT works

Location:

This role is remote but may require flexible working hours.

Compensation & Benefits:

The standard base salary range for this position is $120,000-$170,000 USD annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today - prior Glean experience isn't required.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.

By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Technical support
Customer experience
Prioritization
Process improvement
Communication skills
First response
Troubleshooting
Assist customers
Customer service
Problem solving
Troubleshoot
Cloud technologies
Google Cloud
AWS
Microsoft Azure
SAML
SQL
Kubernetes
Linux
GitHub
Jira
Atlassian Confluence

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Work requirements

Jobs in the United States