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Added 3 hours ago
GL
Regional Sales Director - OH/WV
GlaxoSmithKline LLC
OH · WV
- $186,750 to $311,250 USD / year
Added 3 hours ago
OQ Team Lead (Quality Oversight)
GlaxoSmithKline LLC
NC
Added 3 hours ago
Process Operator
GlaxoSmithKline LLC
NC
Added 4 hours ago
Director, US Real-World Evidence and Health Outcome Research
GlaxoSmithKline LLC
Upper Providence, PA
Added 4 hours ago
Director, Real World Data Strategy and External Partnerships Lead
GlaxoSmithKline LLC
Upper Providence, PA
Added 4 hours ago
Director, Real World Data Platform and Portfolio Lead
GlaxoSmithKline LLC
Upper Providence, PA
Added 4 hours ago
QC Senior Scientist
GlaxoSmithKline LLC
King of Prussia, PA
Added 4 hours ago
Senior Director, US Decision Science & AI Innovation
GlaxoSmithKline LLC
Philadelphia, PA
Added 4 hours ago
GL
Senior Director, Cardiovascular and Metabolic Diseases, Clinical Pharmacology Mo
GlaxoSmithKline LLC
Philadelphia, PA
- $222,750 to $371,250 USD / year
Added 15 hours ago
HCP Marketing Manager - Philadelphia or Durham
GlaxoSmithKline LLC
Remote, United States
Added 20 hours ago
Digital Delivery Manager
GlaxoSmithKline LLC
Remote, United States
Added 23 hours ago
GL
Lead, Technology Risk & Compliance Business Partners - AI
GlaxoSmithKline LLC
Remote, United States
- $75,750 to $126,250 USD / year
Added 23 hours ago
Manager, Vaccines HCP Engagement
GlaxoSmithKline LLC
Remote, United States
Added 1 day ago
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GlaxoSmithKline LLC
Marietta, PA
Added 1 day ago
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GlaxoSmithKline LLC
King of Prussia, PA
Added 1 day ago
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GlaxoSmithKline LLC
King of Prussia, PA
Added 1 day ago
Biomanufacturing Associate II
GlaxoSmithKline LLC
King of Prussia, PA
Added 1 day ago
GL
SERM Senior Medical Director, Oncology
GlaxoSmithKline LLC
Philadelphia, PA
- $284,625 to $474,375 USD / year
Added 1 day ago
HR Business Partner - US Commercial
GlaxoSmithKline LLC
Philadelphia, PA
Added 1 day ago
GL
Oncology Forecasting Manager
GlaxoSmithKline LLC
Philadelphia, PA
- $141,075 to $235,125 USD / year
Added 1 day ago
GL
Associate Director, Pipeline Project Management for BD
GlaxoSmithKline LLC
Philadelphia, PA
- $139,425 to $232,375 USD / year
Added 1 day ago
Quality Unit Business Process Specialist - Drug Substance
GlaxoSmithKline LLC
Philadelphia, PA
Added 1 day ago
Biologics MES Deployment Lead
GlaxoSmithKline LLC
Remote, United States
Added 1 day ago
Site Forward Deployed Engineer
GlaxoSmithKline LLC
Remote, United States
Added 1 day ago
GL
Senior Director, Cardiovascular and Metabolic Diseases, Clinical Pharmacology Modeling and Simulation
GlaxoSmithKline LLC
Remote, United States
- $222,750 to $371,250 USD / year

GLAXOSMITHKLINE LLC

Patient Access Manager

MILWAUKEE, WI, United States

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Job details

Posting language: English
Posted: Oct 21, 2026

Original job description

JOB REQUIREMENTS: Position Summary: The Patient Access Manager is a field-based single point of contact (SPOC) helping providers and patients navigate coverage, reimbursement, and support solutions so patients start and remain on therapy. The PAM is the primary contact for consented patients and caregivers across the GSK Oncology portfolio, guiding them through onboarding, access, and ongoing phases of the treatment journey, and supports provider accounts within the territory on coverage, coding, and payment questions after a prescribing decision has been made. The role is non-promotional and provides one accountable contact across the GSK Oncology portfolio. Key Responsibilities: Patient Navigation & Support: Serve as the point of contact for patients, caregivers, and HCP office staff, providing approved information and education on oncology-specific care, including benefit discussions, product and disease-state per the PI, and program-specific resources. Conduct welcome calls and ongoing journey touchpoints, speaking to the end-to-end patient experience within program specifics and using approved call guides, FAQs, and the Prescribing Information. Support patient enrolment in GSK services, including PAP, and guide patients and offices through enrolment requirements, missing information, and consent capture. Provide program-specific treatment education via approved call guides, offering the ISI and PI whenever product education is delivered. Educate patients on coverage outcomes, cost-sharing, and financial assistance options, including publicly available information on alternate coverage and independent foundations within program rules. Facilitate transfers to Specialty Pharmacy, Medical Information, the GSK Response Center, REMS vendors, and back-office Benefits Specialists for BI/BV and PA tracking when appropriate. Conduct all patient communication through approved recorded telephony and program systems, verifying patient identifiers and consent status before each interaction. Maintain accurate documentation of activities and interactions within GSK\'s internal system. Capture and report adverse events and product quality complaints within required timeframes and follow crisis-management procedures. Adhere to company policies and procedures, compliance guidance, and policies applicable to federal, state, and local regulations. Ensures activities align with HIPAA privacy requirements and internal compliance guidelines. Access &... For full info follow application link. GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/85A51E683F1C46D2