Jobs in the United States

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General Manager
Darling Ingredients
Crows Landing, CA
The General Manager is responsible for overseeing the entire plant operation that processes incoming materials into high quality products, ensuring that equipment & buildings are sanitary…
Added just now
Market Manager
AEG Vision
Nashville, TN
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Patient Care Coordinator
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…Care Coordinator you are responsible not only for front desk operations, but also for supporting patient flow, schedule optimization, and seamless coordination across the care…
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Patient Care Coordinator
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Littleton, NH
…Care Coordinator you are responsible not only for front desk operations, but also for supporting patient flow, schedule optimization, and seamless coordination across the care…
Added 1 min ago
Materials Management Specialist
TX-HHSC-DSHS-DFPS
ABILENE, TX
Occupational Category: Business and Financial Operations
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Registered Nurse Case Manager
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Functional Title: Registered Nurse Case Manager
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Warehouse Unloader/Loader - UniFirst
UniFirst Corporation
Menomonee Falls, WI
On the job training & great hourly pay + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit,…
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CS
Director of Finance and IT (Full-Time Position with PTO and IMRF Pension)
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Carol Stream, IL
- Full-time
…also responsible for administration of the District's business operations and polices related to finance, accounting, and information technology. The Director is responsible for day-to-day…
Added 1 min ago
TS
Administrative Assistant (Bi-Lingual: English / Spanish)
Thrive Support Services, Inc.
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- $22 to $26 USD / hour
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Added 1 min ago
BU
Service Manager
BWW USA BWW Resources LLC
BWW 0551 North Babylon, NY
- $25.5 to $30 USD / hour
As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ensure tasks are performed…
Added 2 mins ago
General Manager
Wendelta, Inc.
United States
The General Manager is responsible for executing the store plan to achieve established standards, sales, local marketing programs and profits. This is done primarily by staffing, personnel…
Added 2 mins ago
HC
Dietary Food Service Supervisor
HHS Culinary and Nutrition Solutions, LLC (USA)
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- $19 USD / hour
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Added 2 mins ago
Engineering Delivery Manager
Deloitte US
Baltimore, MD
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Added 2 mins ago
PP
Seasonal Front Desk Associate - Columbia
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Columbia, SC
- $13.5 USD / hour
Our Unleashed Leadership Academy, where you'll receive hands-on leadership training for the next steps in management with Supervisor and Assistant Manager opportunities companywide!
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Assistant Resort Manager
Pet Paradise
Collegedale, TN
The Assistant Manager will oversee day-to-day operations of the resort and staff, as well as providing direct support to the Resort Manager on a variety of management needs.
Added 3 mins ago
Senior Program Manager Hypersonics
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United States
…hypersonic R&D prototype initiatives. This role is a hands-on program leader for that work. As Senior Program Manager, you will lead a team made up of a project engineer and engineering…
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Professional Development Reimbursement Program
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Express Car Wash Manager-in-Training
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🚀 Ready to Lead? Join Waves Express Car Wash as a Manager-in-Training! 🌊
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Program Manager Tech 2
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- $52 to $55 USD / hour
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Clinical Nurse IV Leader - General Medicine Stepdown
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Career Center Assistant
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Added 3 mins ago
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Seasonal Bell Attendant [Non-Driving] - Gaylord Palms Resort
Towne Park, LLC
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- $8 to $13 USD / hour
Completes all tasks in a timely manner as instructed by the Account Manager
Added 3 mins ago
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Hotel Valet Cashier - Walt Disney World's Grand Floridian Resort
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Vice President, Corporate Technology Support
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The Vice President of Corporate Technology Support will lead the strategy, operations, and continuous evolution of Visa's end-to-end employee technology support experience. This leader will…
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Associate Data Engineer
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Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

GlaxoSmithKline LLC

Manager, eCommerce Operations

Remote, United States

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Job details

Apply by: Nov 14, 2026
Experience: 5+ years of experience in SAP Hybris systems management.
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Manager, eCommerce Operations

Job Purpose:

The Manager, eCommerce Operations plays a critical role in ensuring access to the US vaccine portfolio in addition to customer contract information on behalf of US HCPs (Healthcare Professionals), wholesalers and distributors. The individual has the unique opportunity to be the operational leader within an eCommerce team that oversees GSK’s sophisticated, direct-sales channel focused on access, growth and an exceptional customer experience. The Manager, eCommerce Operations is accountable for end-to-end operational excellence of GSK’s premier eCommerce payment platforms that support ordering and payments for US vaccine customers. Role responsibilities include audit compliance of eCommerce data, apprising eCommerce policies & SOPs, platform content management, reporting & data analytics, incident triage and eCommerce project management. The manager will partner with two eCommerce Operations Analysts to ensure stable and seamless daily operations of our US vaccines eCommerce channels while partnering with matrix stakeholders in Market Access, US Commercial Business Units and US Digital/Tech. The role provides the opportunity to support a diverse vaccine portfolio and key customers across the United States through eCommerce solutions and strategic technology initiatives that drive and enhance eCommerce operations.

Key Responsibilities:

Oversight and leadership of eCommerce Operations, inclusive of: Channel Compliance, eCommerce Production Support, Platform Testing, Reporting and Data Analytics, Ticket Management, Matrix Support and eCommerce Vendor Management.
Proactively understand eCommerce, Business Partner and Market Access strategies and provide insight into eCommerce operations.
Engage Tech and Business stakeholders to ensure eCommerce operations are successfully achieved and Channel KPI’s are met.
Engage with Channel and Tech stakeholders to understand and troubleshoot eCommerce issues spanning eCommerce platforms, GSK systems (i.e., SAP/CERPS, CARS, etc.) and vendor solutions (i.e., Payments, Punchout, etc.).
Participate in Agile sprint cycles and ensure eCommerce tactics are executed.
Actively participate in Business Case Document reviews to provide assurance of operations that balance Brand and Trade Strategy evolutions.
Monitor and track issues and understand how/when to escalate to line management.
Support ad hoc data analytics requests and own eCommerce Power BI dashboards.

Basic Qualifications:

Bachelor’s degree in information technology (IT), Finance, Business, or a related field.
5+ years of experience in SAP Hybris systems management.
Experience utilizing Microsoft data and analytics tools, including Azure and Power BI.

Preferred Qualifications:

Masters in IT or Finance.
Experience using Microsoft Excel, Word, and Access.
Experience collaborating with cross-functional teams to achieve defined project milestones.
Deep knowledge and functional capabilities of operating in SAP/Hybris.
Experience with SQL.
Experience with Microsoft Azure, Databricks and Power BI.
Demonstrated strength in systems testing and test support operations.
Capable of expertly and expeditiously triaging tickets that lead to high SLA achievement.
Knowledge of the US Vaccine market.
Experience partnering with Business and Tech colleagues with ability to process dynamic. business situations and determine how those impact eCommerce operations.
Experience managing vendors and/or leading large technical project workstreams.
Ability to contribute to matrix team meetings that include Channel, Market Access, US Tech and US Pharma Brand BUs.
Ability to support marketing and/or business plans and follow SOPs.
Ability to develop, gain approval and execute product updates and alert communications.
Understanding of controls, audit, and/or compliance.

Work Arrangements: This role is hybrid based in the United States. You will work partly from a GSK office and partly remotely. Exact days in office will be agreed with your manager.

Closing Date for Applications: 13/11/2026

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Skills Agile Methodology, Customer Feedback Management, Data Governance, Data Visualization, Feature Prioritization, Generative AI, Platform Development, Product Design, Product Development, Product Lifecycle Management (PLM), Product Roadmapping, Usability Testing, User Experience (UX), User Experience (UX) Design, User Needs Analysis

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK? Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

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More about this job

Skills

Sales
Customer experience
Regulatory compliance
Reporting
Data analysis
Project management
Troubleshoot
SAP
Microsoft Power BI
Computer technology
Microsoft Azure
Microsoft Excel
Microsoft Word
Microsoft Access
SQL
Databricks
Data visualization
Prioritization
PLM
Communicable diseases

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