Jobs in the United States

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Added 1 min ago
Project Engineer
Axiom Space
United States
…in mechanical engineering and a background directing complex technical projects from conception to completion. In this role they will be responsible for supporting the design and…
Added 1 min ago
ED
Manager Information Technology Services 1, Box PIMS-1133/01719
Education Department, State
Albany, NY
- $111,708 to $137,590 USD / year
…Information Technology Services (ITS) is seeking applicants for a Manager Information Technology Services 1 position. Under the direction of the Assistant Director Information Technology…
Added 1 min ago
Operations Field Auditor
Peter Piper, LLC.
Phoenix, AZ
…and training systems remain current and relevant. Reports to Manager of Operations Initiatives as well as collaborate with Learning and Development Manager to ensure brand culture is top of…
Added 1 min ago
Technical Program Manager - VIrtual
Alight
Virtual, TX
Alight is seeking a Technical Program Manager to lead complex technology programs across Engineering, Architecture, Product, Data/AI, Security, Operations and external partners.
Added 1 min ago
Electrical Service Manager
Rosendin Electric, Inc
United States
The Electrical Services Manager 1 is responsible for providing overall administrative and service support for small recurring and non-recurring work, including service contracts, projects,…
Added 2 mins ago
Technical Analyst, Life Safety
Princeton University
Princeton, NJ
Under the direction of the Manager of Life Safety Technology Service, the Analyst oversees the administration, deployment, and support of applications within the Facilities Technology…
Added 2 mins ago
Electrical Designer
NEFF Automation
Indianapolis, IN · Warrendale, PA
…travel between our Indianapolis and Warrandale branches to program builds locally, training, and/or travel to customer facilities for run-off and technical support of installed…
Added 2 mins ago
Senior Mechanical Engineer / Project Manager – Industrial
DLZ Corporation
Merrillville, IN
…engineering and architectural design services, construction management, surveying, right-of-way acquisition, and materials testing across the…
Added 2 mins ago
Engineer II - Electrical
Qualus
Louisville, KY
Track progress on assigned tasks and promptly communicate schedule, scope, data-quality, or technical concerns to the project manager or responsible engineer.
Added 2 mins ago
Senior Construction Manager - Water/Wastewater - Virginia Beach
Black & Veatch Family of Companies
Virginia Beach, VA
The Senior Construction Manager will be responsible for leading projects through construction phases. Project types could include water transmission pipelines, water pump stations,…
Added 2 mins ago
Optician
AEG Vision
Severna Park, MD
…measurements, and correct lens dispensing, Opticians will combine technical expertise with outstanding customer service. A commitment to quality and patient satisfaction drives trust,…
Added 3 mins ago
Registered Nurse Case Manager
TX-HHSC-DSHS-DFPS
CARLSBAD, TX
The RN Case Manager performs highly complex professional nursing work for individuals at the SSLC, including individuals with highly specialized medical and behavioral health needs.…
Added 3 mins ago
Engineering Project Manager Senior
Listings
WALLER, TX
12+ years of project/program management experience - OR – may consider 10 plus years of solid experience overseeing multiple complex projects within a large scale environment with a PMP…
Added 4 mins ago
Engineering Delivery Manager
Deloitte US
Baltimore, MD
As a Engineering Delivery Manager II on the GPS HST Technology team, you will be responsible for:
Added 4 mins ago
Experienced Maintenance Technician
ZRS MANAGEMENT LLC
Thonotosassa, FL
…of Maintenance Technician reports directly to the Property Manager. The Maintenance Technician is responsible for the overall maintenance of the property, including but not limited…
Added 5 mins ago
Senior Program Manager Hypersonics
Innoveering, LLC
United States
…hypersonic R&D prototype initiatives. This role is a hands-on program leader for that work. As Senior Program Manager, you will lead a team made up of a project engineer and engineering…
Added 5 mins ago
Information Systems Security Engineer
Saliense LLC
Arlington, VA
Create scan policies, credential management, and endpoint/Nessus agent management on Tenable Nessus Manager
Added 5 mins ago
EU
Project Manager - Global Markets
Experis USA
Jersey City, NJ
- $65 to $66 USD / hour
8+ years of project or program management experience delivering technology initiatives within banking or financial services.
Added 5 mins ago
EU
Program Manager Tech 2
Experis USA
Redmond, WA
- $52 to $55 USD / hour
3–5 years of experience in technical program management, partner/developer operations, or technical account management, including running a structured multi-stage external partner process…
Added 5 mins ago
Vice President, Corporate Technology Support
Visa Technology and Operations LLC
Austin, TX
This leader manages a globally diverse, follow-the-sun organization providing 24x7 support. They bring deep technical fluency across endpoint management, AI/ML-assisted workflows,…
Added 5 mins ago
Senior Director/ Regional Head LAC, B2B Acceptance
Visa International Service Association
Miami, FL
…responsible for building and expanding relationships through active management of key corporates. The Regional Head (Sr. Director) is a highly visible role, representing Visa externally to…
Added 5 mins ago
Associate Data Engineer
Visa Technology and Operations LLC
Foster City, CA
…cross-functional teams to translate business requirements into robust technical solutions. Responsibilities include adhering to best practices, security standards, and regulatory…
Added 5 mins ago
Staff SW Engineer - Front-End / UI
Visa U.S.A. Inc.
Bellevue, WA
Provide technical leadership for front-end architecture, including component architecture, application structure, state management, API integration, performance, and reusable design…
Added 6 mins ago
Specialist, Visual Merchandising, Tyson's Corner
CHANEL
Mclean, VA
Communicate and oversee all appropriate VM direction, animations and guidelines to Image Ambassadors and boutique management
Added 6 mins ago
Salesforce Administrator
SNWUS Snow Companies
Williamsburg, VA
Handles management between development sandboxes and production Salesforce.com environment

GlaxoSmithKline LLC

Manager, eCommerce Operations

Remote, United States

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Job details

Apply by: Nov 14, 2026
Experience: 5+ years of experience in SAP Hybris systems management.
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Manager, eCommerce Operations

Job Purpose:

The Manager, eCommerce Operations plays a critical role in ensuring access to the US vaccine portfolio in addition to customer contract information on behalf of US HCPs (Healthcare Professionals), wholesalers and distributors. The individual has the unique opportunity to be the operational leader within an eCommerce team that oversees GSK’s sophisticated, direct-sales channel focused on access, growth and an exceptional customer experience. The Manager, eCommerce Operations is accountable for end-to-end operational excellence of GSK’s premier eCommerce payment platforms that support ordering and payments for US vaccine customers. Role responsibilities include audit compliance of eCommerce data, apprising eCommerce policies & SOPs, platform content management, reporting & data analytics, incident triage and eCommerce project management. The manager will partner with two eCommerce Operations Analysts to ensure stable and seamless daily operations of our US vaccines eCommerce channels while partnering with matrix stakeholders in Market Access, US Commercial Business Units and US Digital/Tech. The role provides the opportunity to support a diverse vaccine portfolio and key customers across the United States through eCommerce solutions and strategic technology initiatives that drive and enhance eCommerce operations.

Key Responsibilities:

Oversight and leadership of eCommerce Operations, inclusive of: Channel Compliance, eCommerce Production Support, Platform Testing, Reporting and Data Analytics, Ticket Management, Matrix Support and eCommerce Vendor Management.
Proactively understand eCommerce, Business Partner and Market Access strategies and provide insight into eCommerce operations.
Engage Tech and Business stakeholders to ensure eCommerce operations are successfully achieved and Channel KPI’s are met.
Engage with Channel and Tech stakeholders to understand and troubleshoot eCommerce issues spanning eCommerce platforms, GSK systems (i.e., SAP/CERPS, CARS, etc.) and vendor solutions (i.e., Payments, Punchout, etc.).
Participate in Agile sprint cycles and ensure eCommerce tactics are executed.
Actively participate in Business Case Document reviews to provide assurance of operations that balance Brand and Trade Strategy evolutions.
Monitor and track issues and understand how/when to escalate to line management.
Support ad hoc data analytics requests and own eCommerce Power BI dashboards.

Basic Qualifications:

Bachelor’s degree in information technology (IT), Finance, Business, or a related field.
5+ years of experience in SAP Hybris systems management.
Experience utilizing Microsoft data and analytics tools, including Azure and Power BI.

Preferred Qualifications:

Masters in IT or Finance.
Experience using Microsoft Excel, Word, and Access.
Experience collaborating with cross-functional teams to achieve defined project milestones.
Deep knowledge and functional capabilities of operating in SAP/Hybris.
Experience with SQL.
Experience with Microsoft Azure, Databricks and Power BI.
Demonstrated strength in systems testing and test support operations.
Capable of expertly and expeditiously triaging tickets that lead to high SLA achievement.
Knowledge of the US Vaccine market.
Experience partnering with Business and Tech colleagues with ability to process dynamic. business situations and determine how those impact eCommerce operations.
Experience managing vendors and/or leading large technical project workstreams.
Ability to contribute to matrix team meetings that include Channel, Market Access, US Tech and US Pharma Brand BUs.
Ability to support marketing and/or business plans and follow SOPs.
Ability to develop, gain approval and execute product updates and alert communications.
Understanding of controls, audit, and/or compliance.

Work Arrangements: This role is hybrid based in the United States. You will work partly from a GSK office and partly remotely. Exact days in office will be agreed with your manager.

Closing Date for Applications: 13/11/2026

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Skills Agile Methodology, Customer Feedback Management, Data Governance, Data Visualization, Feature Prioritization, Generative AI, Platform Development, Product Design, Product Development, Product Lifecycle Management (PLM), Product Roadmapping, Usability Testing, User Experience (UX), User Experience (UX) Design, User Needs Analysis

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK? Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

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More about this job

Skills

Sales
Customer experience
Regulatory compliance
Reporting
Data analysis
Project management
Troubleshoot
SAP
Microsoft Power BI
Computer technology
Microsoft Azure
Microsoft Excel
Microsoft Word
Microsoft Access
SQL
Databricks
Data visualization
Prioritization
PLM
Communicable diseases

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