Financial Operations Coordinator

Why join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes Inclusion and Belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.

Join our team and benefit from:

• Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost
• Free short-term disability, life insurance, & access to our employee assistance program
• Paid time off (PTO), shift differential pay, & referral bonus program
• 403(b) retirement plan with up to a 6% matching
• Educational assistance & professional development opportunities
• Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products

Givens Communities is looking for a Financial Operations Coordinator to join our Financial Operations team! The primary purpose of your position is to serve as administrative support for the Financial Operations department and to assist other staff when needed and available. This is a fully on-site role based in Asheville, NC that works Monday - Friday.

What you'll do:

• Serve as initial point of contact in Financial Operations for residents and staff
• Complete data entry and related tasks for billing, accounts receivable, accounts payable, and payroll
• Assist with preparation and distribution of monthly resident mailings and email communications
• Perform insurance verifications and prior authorizations for medical services rendered to residents
• Oversee departmental source document retention
• Process incoming and outgoing mail
• Send notices and coordinate details for various meetings
• Works collaboratively with stakeholders within Financial Operations and across the organization to refine processes, workflows, and communication
• Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor

What you'll need:

• High school diploma or GED equivalent is required; an Associate or Bachelor’s degree in business, accounting, or a related field is desired
• Must have a valid NC driver’s license with a clear driving record
• Working knowledge of insurance verification and prior authorization processes is preferred
• Experience with geriatric/long-term care is desired, while not required
• Previous experience in an office/administrative support role, preferably for upper management
• Experience with multiple software programs, including Microsoft Office, database management, electronic communication systems, PointClickCare, MatrixCare, Sage Intacct, etc. is preferred
• Must be able to utilize good time-management and prioritization skills to meet demands of the job and operate with minimal supervision
• High level of accuracy and attention to detail in handling financial data and resident account information

Compensation is $22.00-25.00 per hour, based on background and experience and includes our comprehensive benefits package

Still curious about what Givens is all about? It's kind of a long story, but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC for more than 50 years. We already have five communities (three life plan communities and two affordable communities) with plans for many more in the coming years.