Jobs in the United States

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Added 1 min ago
SLED Emerging Business Advisor
Softchoice
MO
Create and manage opportunities in Salesforce
Added 2 mins ago
Manager, Regional Development
Solar Energy Industries Association
Washington, DC
…executive meetings, digital lead conversion, sales activity, Salesforce accuracy, and overall member engagement and satisfaction. The role will also leverage digital prospecting, marketing…
Added 4 mins ago
Business Data Analyst II
Alliant Insurance Services
Omaha, NE
Added 4 mins ago
Business Data Analyst II
Alliant Insurance Services
Omaha, NE
Added 4 mins ago
Business Data Analyst II
Alliant Insurance Services
Omaha, NE
Added 6 mins ago
Vice President Commercial Management
Fortis Life Sciences
United States
Proficiency with CRM platforms; Salesforce preferred.
Added 8 mins ago
Sr. Program Operations Manager
University of Georgia Staff
GA
Knowledge of CRMs (e.g., Salesforce, Augusoft/LUMENS, or university enterprise systems), managing online enrollment workflows, and leveraging database tools for reporting.
Added 10 mins ago
Senior Coordinator, Sponsorship
The National Football League
NY
Experience with CRM and workflow systems such as Salesforce or Microsoft Dynamics
Added 10 mins ago
Territory Sales Representative (Compost, Mulch & Soil Products)
New Hill, NC
Manage customer accounts, opportunities, activities, and forecasts within Salesforce
Added 10 mins ago
Commercial Lead - Sales & Partnerships
Avomind
Remote, United States
Proficiency with CRM systems such as HubSpot or Salesforce, including pipeline management and sales forecasting.
Added 11 mins ago
MH
Account Manager, Group Sales - North America
Millennium Hotels and Resorts
Boston, MA
- $95,000 to $110,000 USD / year
Added 11 mins ago
MH
Account Manager, Group Sales - North America
Millennium Hotels and Resorts
Chicago, IL
- $95,000 to $110,000 USD / year
Added 12 mins ago
Team Lead, Market Operations - Colonial Heights, VA
Carvana
Colonial Heights, VA
Added 12 mins ago
LN Media & Sponsorship || Regional Brand Manager
Live Nation Worldwide, Inc.
Gilford, NH
Added 12 mins ago
Lead, Charter Sales
Royal Caribbean Cruises Ltd
Miami, FL
…of the CMIC organization. The role also serves as the CMIC Salesforce Champion, data integrity, pipeline visibility, forecasting accuracy, and sales process optimization across the charter…
Added 16 mins ago
Territory Manager, SUD (CO, North Denver / Fort Collins)
Charlie Health
North Denver / Fort Collins, CO
Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services · Must be based in North Denver / Fort Collins, CO
Added 16 mins ago
DA
Director, Digital Foundry
Daikin Applied
Plymouth, MN
- $142,600 to $250,900 USD / year
…successmeasuredbypredictable delivery, engineering quality, developer effectiveness, stakeholder satisfaction, and realized business…
Added 16 mins ago
Manager, Customer Experience Operations
Saia Sales LLC
Johns Creek, GA
Oversees the business processes supporting the Salesforce Service Cloud implementation, including gathering operational requirements, designing consistent workflows, and coordinating…
Added 16 mins ago
Branch Office Administrator - Foley, AL
Edward Jones
United States
Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Added 16 mins ago
Branch Office Administrator - Midlothian, VA
Edward Jones
United States
Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Added 16 mins ago
Pricing & Contract Operations Analyst
Datavant
Saint Paul, MN
Experience with ERP or billing systems, such as Oracle, NetSuite, or Salesforce, and Jira ticketing.
Added 16 mins ago
Territory Manager, SUD (CO, North Denver / Fort Collins)
Charlie Health Outreach
North Denver / Fort Collins, CO
Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services · Must be based in North Denver / Fort Collins, CO
Added 18 mins ago
Senior Regional Sales Manager (TOLA field sales role)
Proficio
Remote, United States
Must have 3+ years’ experience direct sales in cybersecurity industry (MSSP highly preferred)
Added 18 mins ago
Regional Sales Manager (Mid-Atlantic Field Sales Role)
Proficio
Remote, United States
Must have 3+ years’ experience direct sales in cybersecurity industry (MSSP highly preferred)
Added 18 mins ago
Senior Regional Sales Manager (SoCal field sales role)
Proficio
Irvine, CA
Must have 3+ years’ experience direct sales in cybersecurity industry (MSSP highly preferred)

GitLab

Senior Renewals Manager, Public Sector

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior Renewals Manager at GitLab, you'll own renewal planning and execution for public sector customers. You'll develop renewal strategies, forecast outcomes, and coordinate with Sales and Customer Success to address risks and support long-term customer relationships. You'll also improve renewal workflows so customers experience seamless continuity with GitLab's platform.

Some examples of our projects:

Implementing automated outreach sequences to engage customers throughout their renewal lifecycle
Enhancing customer experience by integrating adoption data and personalized communications into renewal processes

What you’ll do

Own the renewal process for a portfolio of public sector customers, developing account-level strategies and coordinating renewal activities from planning through completion.
Collaborate closely with public sector Sales and Customer Success teams to align on renewal plans, address customer risks, and ensure seamless renewal experiences.
Monitor customer health and adoption data to forecast renewal opportunities accurately.
Execute outreach campaigns through established sequences, personalizing communications to maintain strong customer relationships and drive on-time renewals.
Drive customer retention and timely renewals, taking ownership of renewal risks and coordinating actions to resolve them.

What you’ll bring

Experience owning customer renewal strategies, managing competing priorities, and improving renewal processes.
Experience working in a collaborative, customer-facing environment where you coordinate with multiple internal teams to support renewal forecasting and customer retention.
Familiarity with CRM and customer success tools such as Salesforce and Gainsight, and the ability to interpret customer health and adoption data to inform renewal strategies.
Strong communication skills with confidence to engage in business conversations and deliver excellent customer experiences.
Demonstrated discipline in time and project management, with the ability to prioritize outreach and renewal activities effectively.
Openness to learning and adapting, with a coachable mindset and willingness to implement feedback for continuous improvement.
Customer-centric approach with high empathy, focused on building long-term relationships and driving customer satisfaction.
We welcome candidates from diverse backgrounds who can demonstrate the experience and transferable skills needed to own renewal outcomes.

About the team

The Renewals team at GitLab manages the end-to-end renewal process for a large portfolio of customers and is dedicated to driving customer retention and growth. Our mission is to support long-term customer success through data-driven insights and close collaboration with Customer Success and Sales teams to proactively engage customers, identify risks and opportunities, and ensure timely renewals. We operate in a global, asynchronous environment, using tools like Salesforce, Gainsight, and Gong to coordinate efforts and maintain high standards of customer satisfaction. Learn more about our approach and best practices in the Renewals Manager Handbook. How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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Jobs in the United States