Jobs in the United States

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Added 3 mins ago
Mechanical Engineer III - Design
Voyager Technologies, Inc.
Remote, United States
…pressure vessel designs, and contribute to solid rocket motor…
Added 7 mins ago
Software Engineering Systems
Apple
Cupertino, CA
The Product Integrity group is seeking a System Validation Software Engineer to help validate and debug future products. As part of the OS Diagnostics team, you will be responsible for…
Added 10 mins ago
Software Engineer -DO-178/DO-330 Tool Qualification
Real Time Consulting, LLC
Phoenix, AZ
ABOUT THE JOB: The DO-330 Tool Qualification Engineer is responsible for planning, developing, verifying, and documenting the qualification of software development and verification tools…
Added 15 mins ago
SDE II - Embedded, Device Software Team
Amazon.com Services LLC
Hawthorne, CA
…devices is what makes that possible. As a Software Development Engineer II on the Ring team, you will define, build, and support the system design, architecture, and embedded software that…
Added 16 mins ago
Intermediate Process Automation & Controls Engineer
Worley
Metairie, LA · Metairie
We are seeking an Intermediate Process Automation & Controls Engineer to join our Consulting team in Metairie, Louisiana. This position is ideal for an engineer with 3-8 years of experience…
Added 16 mins ago
Senior Process Automation & Controls Engineer
Worley
Metairie, LA · Metairie
We are seeking a Senior Process Automation & Controls Engineer to join our Consulting team, the office location is in Metairie, Lousina. This position is ideal for an experienced engineer…
Added 17 mins ago
SE
Lead Power Electronics Engineer - Solid-State Circuit Breakers
Schweitzer Engineering Laboratories, Inc.
WA
- $107,600 to $161,500 USD / year
Create schematics, component selections, simulations, and PCB designs for high-power and high-voltage electronic systems.
Added 17 mins ago
SE
Lead Engineer - Solid-State Circuit Breakers
Schweitzer Engineering Laboratories, Inc.
WA
- $107,600 to $161,500 USD / year
…protection technologies, including semiconductor switching systems, gate drive circuits, sensing technologies, and protection…
Added 26 mins ago
Staff Engineer
BlackLine Systems, Inc.
United States
As a Staff Software Engineer, you will play a crucial role in building the next generation of BlackLine and data platform. BlackLine thrives on data and we are investing heavily in being…
Added 29 mins ago
VI
Product Operations Manager
Vesta Innovations Inc.
United States
- $150,000 to $200,000 USD / year
- You're a systems thinker who prefers fewer, better processes. You'd rather delete a process than add one.
Added 35 mins ago
AI Engineer
Entravision
CA
We are seeking an AI / Applications Engineer to build the agents and applications that put our data to work. You will design, build, and evaluate AI agents that automate real operational…
Added 36 mins ago
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Senior Product Manager
Nirvana
New York City, NY
- $165,000 to $185,000 USD / year
…policy data for our customers, along with the agentic automation systems that eliminate manual verification at patient intake. You’ll work closely with engineering and go-to-market to…
Added 37 mins ago
ME
Account Manager - Commercial HVAC
Mesa Energy Systems, Inc.
Kent, WA
- $65,000 to $125,000 USD / year
…various methods including contacting prospective client Chief Engineer, Property Managers, and/or Asset Managers, etc.• Making phone calls, visits, attending conferences, utilizing the…
Added 39 mins ago
Software Engineer II, Front-End Platforms
Relativity Space
Long Beach, CA
…in hand, and your voice will help define the stories we’re writing together. Now is a unique moment in time where it’s early enough to leave your mark on the product, the process, and the…
Added 39 mins ago
Quality Systems Engineer - Millennium Space Systems
Millennium Space Systems
El Segundo, CA
Millennium Space Systems, a Boeing Company, is seeking a Quality Systems Engineer to develop, lead, and continuously improve our Quality Management System (QMS) across satellite production…
Added 40 mins ago
Senior Cloud Security Engineer
Peraton
Remote, United States
Peraton is looking for a Senior Cloud Security Engineer to lead proactive threat hunting, vulnerability analysis, and remediation in support of a multi-cloud environment with 70+ customer…
Added 40 mins ago
Senior SQL Developer/Database Engineer
Peraton
Colorado Springs, CO
The SQL Developer/Database Engineer will support a large‑scale federal IT program by designing, developing, and optimizing database structures and SQL logic for mission‑critical…
Added 48 mins ago
Power Platforms Junior Engineer
Serco
Montpelier, VT
Serco is looking for an experienced and enthusiastic Microsoft Power Platform Engineer capable of understanding technical details across a wide variety of disciplines to join our Maritime…
Added 50 mins ago
Senior Hardware Engineer, Core Technology
Anduril Industries
Costa Mesa, CA
We're looking for a Senior Hardware Engineer for Special Projects to serve as Core Tech's go-to technical problem solver. You will be deployed across the portfolio wherever the…
Added 50 mins ago
Hardware Engineer, Core Technology
Anduril Industries
Costa Mesa, CA
We're looking for a Hardware Engineer for Special Projects to serve as Core Tech's go-to technical problem solver. You will be deployed across the portfolio wherever the highest-priority…
Added 51 mins ago
Staff Software Engineer, Data Governance & Trust
PlayStation Global
San Mateo, CA
Sony Interactive Entertainment is seeking a Staff Software Engineer to help shape and deliver the technical foundation for Data Governance and Trust across our data and AI ecosystem.
Added 52 mins ago
Senior CX Platform Engineer
GitLab
Remote, United States
As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as…
Added 1 hour ago
R
Cloud - Bare Metal Infrastructure Engineer
Render
Remote, United States
- $230,000 to $290,000 USD / year
…to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or…
Added 1 hour ago
Production Engineer
Chenega Corporation
Huntsville, AL
Venturi, LLC A Chenega Company has an exciting career opportunity for a Production Engineer who will be directly responsible for verifying that critical missile flight hardware and…
Added 1 hour ago
Software Engineer, Content Management Systems - Retail & Marcom Engineering
Apple
Austin, TX
We are looking for a Software Engineer with 3+ years of experience to design, develop, and enhance modern, distributed, scalable, and high-performance Content Management Systems (CMS) using…

GitLab

Senior CX Platform Engineer

Remote, United States

$139,200 - $235,200 USD

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Job details

Pay: $139,200 - $235,200 USD
Posting language: English
Posted: Oct 7, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.

What you'll do

Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.

What you'll bring

Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.

We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.

About the team

CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$139,200 - $235,200 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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More about this job

Skills

GitLab
Customer experience
Artificial intelligence
Documentation
CI/CD
Research
Reporting
Onboarding
Slack
Salesforce
Snowflake
AWS
IBM Terraform
Python
TypeScript
Industrial software
Workflow
Flask
Vue.js
React
ICT system programming
Docker
GraphQL
Git
Blueprints
Technical writing
Sales

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