Jobs in the United States

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Added 3 mins ago
Azure Kubernetes Service (AKS) Engineer
RTX
Remote, United States
The Azure Kubernetes Service (AKS) Engineer is responsible for designing, implementing, and supporting containerized application platforms within the enterprise Azure cloud environment.…
Added 3 mins ago
Principal Software Systems Quality Engineer Marlborough, MA
RTX
United States
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Added 3 mins ago
Electrical Project Engineer
GFT
Boston, MA
Join a growing team as an Electrical Project Engineer in our Boston, MA office!
Added 3 mins ago
Presales Solutions Engineer - SecOps/SIEM
SHI International Corp
Home Office, CA · Home Office, WA · Home Office, OR · Home Office, CO
The Presales Solutions Engineer – SecOps/SIEM is a customer-facing security expert who takes a consultative approach to helping customers design and implement effective security operations…
Added 3 mins ago
Solutions Engineer - Global
SHI International Corp
Home Office, NC · Home Office, SC
The Global Solutions Engineer collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives.…
Added 5 mins ago
Analytical Engineer
USAA Life Insurance Company
United States
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the…
Added 6 mins ago
Azure Engineer
Vamonos IT
Ashburn, VA
…Microsoft Azure technologies, with the ability to independently engineer, maintain, and troubleshoot complex cloud environments. This position requires a hands-on technical professional who…
Added 7 mins ago
Quality Systems Engineer - Millennium Space Systems
Millennium Space Systems
El Segundo, CA
Millennium Space Systems, a Boeing Company, is seeking a Quality Systems Engineer to develop, lead, and continuously improve our Quality Management System (QMS) across satellite production…
Added 7 mins ago
Quality Engineer (Build Reliability Engineer) 2nd Shift - Millennium Space Systems
Millennium Space Systems
El Segundo, CA
Millennium Space Systems, a part of Boeing Defense, Space and Security (BDS), is a fast, agile small satellite company focused on national security space. Our missions have direct impact to…
Added 7 mins ago
Staff Software Engineer, Data Governance & Trust
Sony Interactive Entertainment (SIE)
San Mateo, CA
Sony Interactive Entertainment is seeking a Staff Software Engineer to help shape and deliver the technical foundation for Data Governance and Trust across our data and AI ecosystem.
Added 11 mins ago
Quality Engineer Level 2 and 3
SP - Propulsion Systems
United States
Northrop Grumman’s Space Sector is seeking a Quality Engineer/Principal Quality Engineer – Level 2 or 3 to join our team in Clearfield, UT.
Added 11 mins ago
2027 Associate Electrical RF Engineer - Plymouth MN
DS - Armament Systems
United States
Identify and resolve board- and system-level electrical performance, interface, component, and integration issues.
Added 11 mins ago
Sr Principal Quality Engineer
CORP-Corporate Office
United States
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology…
Added 11 mins ago
Principal / Senior Principal Cyber Systems Engineer
CORP-Corporate Office
United States
Northrop Grumman is seeking a Principal or Senior Principal Cyber Systems Engineer with the ability to obtain a security clearance to work with our Specialty Engineering Team out of…
Added 11 mins ago
Systems Engineer Level 3 / 4
CORP-Corporate Office
United States
Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. Our Engineering and Sciences (E&S) organization pushes the boundaries of…
Added 11 mins ago
Optical Subsystem I&T Engineer - Level 1
SP - Launch Vehicles
United States
Northrop Grumman Space Systems is looking for an Associate Optical Subsystem I&T Engineer – 1 to support the Electro-Optics (EO) Group within the Launch Vehicles business unit in Chandler,…
Added 15 mins ago
Zero Trust ICAM Engineer
Booz Allen Hamilton_United States
Fayetteville, NC
As an ICAM Engineer within the Department of War, you'll craft solutions that strengthen national defense and safeguard mission-critical assets while championing a zero-trust strategy.…
Added 16 mins ago
FI
Data Center Infrastructure Engineer
Foxconn Industrial Internet - FII
San Jose, CA
- $103,000 to $125,000 USD / year
Foxconn is seeking a highly skilled and motivated Data Center Infrastructure Engineer to join our dynamic team. The ideal candidate will be responsible for the design, maintenance, and…
Added 20 mins ago
Executive Director of Institutional Research
System Administration
United States
Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly…
Added 22 mins ago
Lead Software Engineer - Consumer Community Banking
JPMC page
New York, NY · NY · Plano, TX
Title: Lead Software Engineer, Consumer & Community Banking, Travel
Added 24 mins ago
E
Embedded Software Test Engineer
Emerson
Shakopee, MN
- $94,000 to $134,000 USD / year
Join our Liquid Analysis team in Shakopee, MN, as a Senior Embedded Software Test Engineer - where you'll work on testing new and legacy products for process analytical equipment that…
Added 24 mins ago
Senior Software Engineer - Agency Compensation
Travelers Indemnity Co
Hartford, CT
Travelers is seeking a Senior Software Engineer to join our team as we grow and transform our technology landscape. In this role, you will lead advanced, end-to-end software engineering…
Added 25 mins ago
Guidance Navigation & Control Engineer
SAIC
Denver, CO
SAIC’s National Security and Space Sector (NSS) seeks a Guidance Navigation & Control Engineer to drive mission-critical engineering and analytical solutions for joint Intelligence…
Added 29 mins ago
PI
Staff Software Engineer, Backend Python
PayPal, Inc.
San Jose, CA · New York City, NY · Austin, TX
- $160,500 to $262,350 USD / year
Acts as a project or system leader, coordinating the activities of other engineers on the project or within the system
Added 29 mins ago
Sr. ASIC Design Verification Engineer
Cisco Systems, Inc.
San Jose, CA
Develop simulation models, test plans, direct and random tests, code or functional coverage, multi-chip/system simulation, and performance analysis.

GitLab

Senior CX Platform Engineer

Remote, United States

$139,200 - $235,200 USD

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Job details

Pay: $139,200 - $235,200 USD
Posting language: English
Posted: Oct 7, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.

What you'll do

Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.

What you'll bring

Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.

We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.

About the team

CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$139,200 - $235,200 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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More about this job

Skills

GitLab
Customer experience
Artificial intelligence
Documentation
CI/CD
Research
Reporting
Onboarding
Slack
Salesforce
Snowflake
AWS
IBM Terraform
Python
TypeScript
Industrial software
Workflow
Flask
Vue.js
React
ICT system programming
Docker
GraphQL
Git
Blueprints
Technical writing
Sales

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