Jobs in the United States

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Added 5 mins ago
Project Senior Web Developer
Deloitte US
Rosslyn, VA
…help clients improve financial performance, accelerate new digital ventures, and fuel growth through…
Added 5 mins ago
Project Senior SQL / ETL Developer
Deloitte US
Rosslyn, VA
…help clients improve financial performance, accelerate new digital ventures, and fuel growth through…
Added 5 mins ago
Senior Consultant, Functional Transformation
Deloitte US
McLean, VA · Rosslyn, VA
…analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through…
Added 11 mins ago
TT
Senior Solutions Engineer, Digital Native and Mid-Market
True Talent Solutions Partners
Remote, United States
- $147,000 to $175,000 USD / year
- Lead technical discovery, diagnose customer issues, and advise on solution design.
Added 19 mins ago
Sr Staff Digital Engineer
Northrop Grumman
Beavercreek, OH
Northrop Grumman Mission Systems is seeking a Senior Digital Engineer in Beavercreek, Ohio to support the development of advanced electronic warfare, signal-processing, and embedded mission…
Added 19 mins ago
AD
Manufacturing Automation Engineer
Avery Dennison
Mentor, OH
- $120,000 to $160,000 USD / year
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the…
Added 19 mins ago
Senior Manager, Software Engineering
STERIS CORPORATION
Mentor, OH
Position Summary Digital Workflow Solutions is responsible for the SPM Surgical Asset Tracking solution that powers safe, consistent, and compliant workflows across Sterile Processing,…
Added 31 mins ago
Process Engineer 2-2
Flextronics Logistics USA, Inc.
TN
Axiom builds the digital and electrical infrastructure powering the AI era. We design, build and deploy integrated power, thermal and compute solutions that help data centers, utilities and…
Added 59 mins ago
Technical Project Manager / Senior Engineer
CGI Technologies and Solutions, Inc.
Lafayette, LA
We are seeking a Technical Project Manager / Senior Technical Engineer to lead the CGI delivery of complex technical initiatives while providing senior technical leadership across multiple…
Added 59 mins ago
Senior Java Full Stack Engineer
CGI Technologies and Solutions, Inc.
Lafayette, LA
We CGI looking for a highly motivated Senior Full Stack Engineer to be part of its dynamic, globally distributed team of IT professionals responsible for the development and maintenance of…
Added 1 hour ago
Director, Business Development - Manufacturing
EPAM Systems
Pittsburgh, PA
…strategic transformation partner across key priorities such as digital transformation, customer experience, data and…
Added 1 hour ago
Principal / Senior Principal Cyber Systems Engineer
CORP-Corporate Office
United States
Northrop Grumman is seeking a Principal or Senior Principal Cyber Systems Engineer with the ability to obtain a security clearance to work with our Specialty Engineering Team out of…
Added 1 hour ago
Head of Microgrid Controls
BoxPower
Remote, United States
You will work closely with the Applications Engineer (who owns broad design and analysis work) and the Senior Field Commissioning Engineer (who owns physical-plant commissioning), with the…
Added 1 hour ago
E
Embedded Software Test Engineer
Emerson
Shakopee, MN
- $94,000 to $134,000 USD / year
Join our Liquid Analysis team in Shakopee, MN, as a Senior Embedded Software Test Engineer - where you'll work on testing new and legacy products for process analytical equipment that…
Added 2 hours ago
ND
Front Office Automation Tester
NTT DATA Americas, Inc.
Charlotte
- $90,000 to $115,000 USD / year
We are seeking a Senior QA Automation Engineer to support Front Office Sales & Trading technology platforms. This role is responsible for designing, developing, and executing automated…
Added 2 hours ago
Senior Automated Test Engineer
Leidos
Gaithersburg, MD
Leidos is seeking a Senior Test Automation Engineer to help deliver mission-essential software capabilities that enable intelligence professionals to access critical information, analyze…
Added 2 hours ago
Senior Software Engineer – Backend
Marriott
Bethesda, MD
As a Senior Software Engineer – Backend at Marriott, you will design, develop, and support scalable, secure, and high-performance backend services that power Marriott’s global digital…
Added 2 hours ago
Senior Principal Digital Hardware Engineer
Northrop Grumman
Baltimore, MD
The Senior Principal Digital Hardware Engineer is a core member of the Hardware Engineering team responsible for designing, modeling, analyzing, and testing digital circuit card assemblies.…
Added 2 hours ago
Solutions Engineer, Federal
Cisco Systems, Inc.
Remote, United States
As a Senior Solutions Engineer on the Federal Civilian team, your core mission encompasses five key strategic pillars:
Added 2 hours ago
Senior Mechanical Engineer- (Hybrid)
Cisco Systems, Inc.
Austin, TX
…help each other grow. Because full product development - from design to qualification to production - is within our team, we’re able to think differently, experiment more, and work quickly.…
Added 2 hours ago
Senior Principal Electronics Engineer
Northrop Grumman
Warner Robins
Northrop Grumman Mission Systems is looking for you to join our team as a Senior Principal Electronics Engineer based out of Warner Robins, GA.
Added 2 hours ago
Principal / Senior Principal Cyber Systems Engineer
Northrop Grumman
Los Angeles
Northrop Grumman is seeking a Principal or Senior Principal Cyber Systems Engineer with the ability to obtain a security clearance to work with our Specialty Engineering Team out of…
Added 2 hours ago
Sr. Manufacturing Process Engineer
Straumann
Round Rock (TX)
As a Senior Manufacturing Process Engineer, you will provide technical leadership in the development, optimization, and scaling of manufacturing processes for orthodontic device production.…
Added 2 hours ago
Senior Quality Engineer
Fortive
Everett
As a Senior Quality Engineer at Fluke, you will play a critical role in ensuring the quality, reliability, and safety of Fluke products across the entire product lifecycle.
Added 2 hours ago
ML Data Operations Engineer, AI-Assisted Annotation
Apple
San Diego, CA
…and users around the world. We're looking for an operations engineer who will own annotation projects from the first request to delivered data. That includes a growing set of AI-assisted…

GitLab

Senior CX Platform Engineer

Remote, United States

$139,200 - $235,200 USD

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Job details

Pay: $139,200 - $235,200 USD
Posting language: English
Posted: Oct 7, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.

What you'll do

Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.

What you'll bring

Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.

We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.

About the team

CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$139,200 - $235,200 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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More about this job

Skills

GitLab
Customer experience
Artificial intelligence
Documentation
CI/CD
Research
Reporting
Onboarding
Slack
Salesforce
Snowflake
AWS
IBM Terraform
Python
TypeScript
Industrial software
Workflow
Flask
Vue.js
React
ICT system programming
Docker
GraphQL
Git
Blueprints
Technical writing
Sales

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