Jobs in the United States

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Added 41 mins ago
Senior PingDirectory Engineer *
CGI Technologies and Solutions, Inc.
Lafayette, LA
The Senior PingDirectory Engineer will be responsible for maintaining the availability, performance, security, and reliability of directory services supporting high volume authentication…
Added 42 mins ago
Senior Full Stack GenAI Engineer *
CGI Technologies and Solutions, Inc.
Lafayette, LA
We are seeking an experienced Senior Full Stack GenAI Engineer to design and deliver intelligent, agent driven AI solutions that automate enterprise workflows and business processes. In…
Added 2 hours ago
Senior Automated Test Engineer
Leidos
Gaithersburg, MD
Leidos is seeking a Senior Test Automation Engineer to help deliver mission-essential software capabilities that enable intelligence professionals to access critical information, analyze…
Added 2 hours ago
W
Senior Identity Access Management Engineer - HYBRID
Westat
Bethesda, MD
- $115,000 to $146,000 USD / year
Westat is seeking a Senior Identity and Access Management (IAM) Engineer to design, implement, and support the organization’s IAM solutions across on-premises, cloud, and hybrid…
Added 2 hours ago
Senior Software Engineer – Backend
Marriott
Bethesda, MD
As a Senior Software Engineer – Backend at Marriott, you will design, develop, and support scalable, secure, and high-performance backend services that power Marriott’s global digital…
Added 2 hours ago
Desktop Support Technician
VXI GLOBAL SOLUTIONS LLC
Dallas, TX
Assist with domain authentication, password issues, account lockouts, and basic Group Policy troubleshooting.
Added 3 hours ago
Senior CX Platform Engineer
GitLab
Remote, United States
As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as…
Added 3 hours ago
W
Software engineer, connectors & MCP
WRITER
San Francisco, CA · Seattle, WA · New York City, NY
- $146,000 to $240,000 USD / year
We're looking for an exceptional software engineer to join our rapidly evolving team at WRITER. In this pivotal role, you'll be at the forefront of expanding human capacity by building the…
Added 3 hours ago
Senior Software Engineer (Backend), Retail & Marcom Engineering
Apple
Sunnyvale, CA
As a Software Engineer on the Carrier Services team, you'll build and support the backend services that power device activation and carrier experiences across Apple's online and retail…
Added 3 hours ago
Senior CyberArk PAM Engineer
The Northern Trust Company
Tempe, AZ
In this senior technical role, you’ll be responsible for the stability, security, and performance of the CyberArk platform, acting as a senior escalation point for complex issues and…
Added 4 hours ago
Senior Java Engineer, Vice President
Citibank, N.A.
United States
This Senior Java Engineer role is a senior-level software engineering position embedded within Citi's Exchange-Traded Derivatives (ETD) Clearing technology organization, responsible for…
Added 4 hours ago
RH
Sr Application Engineer
Robert Half
Bethesda, MD
- $80 to $124 USD / hour
Sr. Application Engineer / Solutions Architect
Added 4 hours ago
RE
Senior Staff Engineer, Product Marketing (AI datacenter infrastructure)
Renesas Electronics
Remote, United States
- $180,000 to $223,000 USD / year
Working knowledge of MCTP transport, PLDM-based monitoring/control and firmware update, SPDM authentication and measurement exchange, and how device management integrates with BMC-hosted…
Added 5 hours ago
EU
Senior Security Consulting Engineer
Experis USA
NJ
- $60 to $70 USD / hour
Our client is seeking a Senior Security Consulting Engineer to join their team. As a Senior Security Consulting Engineer, you will be part of the Security Professional Services team,…
Added 5 hours ago
Zscaler Integration Engineer - Mid
VIATEQ Corporation
Washington, DC
VIATEQ Corporation is looking for a Zscaler Integration Engineer (Mid) to support enterprise network security operations and IT administrative and operational support services for a federal…
Added 5 hours ago
CM
Senior Applications Security Engineer, AI & Automation Development
Centene Management Company LLC
Remote, United States
- $87,000 to $161,300 USD / year
…capabilities used across Security Defense Technologies (SDT). This engineer will join the Defense Automation & Transformation team to expand our development and automation capacity, help…
Added 6 hours ago
Sr Network Operations Engineer
loanDepot
Irvine, CA
Provides senior-level operational ownership and technical leadership for Cisco enterprise wireless services managed through Cisco Catalyst Center.
Added 6 hours ago
Senior Cybersecurity Engineer
Tau Six
Chantilly, VA
Join Tau Six, an agile small company that delivers cutting edge cybersecurity and system integration services to the US National Security market. We have an immediate need for a Senior…
Added 6 hours ago
Senior Data Integration Engineer
Everon
Irving, TX
The Senior Data Integration Engineer designs, develops, implements, and supports secure, scalable, and reliable integrations across enterprise applications, databases, cloud platforms,…
Added 7 hours ago
Windows Infrastructure Engineer/Architect
TAD PGS, Inc.
Washington, DC
We have an outstanding Contract to Hire position for a Windows Infrastructure Engineer/Architect to join a leading Company located in the Washington, DC surrounding area.
Added 7 hours ago
Staff Software Engineer, Identity & Access Management
Crusoe
San Francisco, CA
…energy, manufacturing, data center construction, and cloud…
Added 7 hours ago
Senior Software Engineer, Identity & Access Management
Crusoe
San Francisco, CA
…and performance are non-negotiable. We are seeking seasoned Senior Software Engineers to design, build, and scale this platform: the fine-grained authorization model for Crusoe Cloud…
Added 7 hours ago
(Contractor) Senior Identity Solutions Engineer
Sparq Holdings, Inc.
Remote, United States
Engineer, administer, and support Microsoft identity environments, including on-premises Active Directory, Microsoft Entra ID, and Active Directory Federation Services (ADFS), ensuring…
Added 7 hours ago
Senior Software Engineer, GRC
Reddit
Remote, United States
We’re hiring a GRC Software Engineer to build and improve the software that supports Reddit’s security and compliance programs. You will design, implement, and maintain integrations, data…
Added 7 hours ago
Senior Kore.ai Developer / Conversational AI Engineer
NTT DATA Services, LLC
Irving
We are currently seeking a Senior Kore.ai Developer / Conversational AI Engineer to join our team in Irving, Texas (US-TX), United States (US).

GitLab

Senior CX Platform Engineer

Remote, United States

$139,200 - $235,200 USD

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Job details

Pay: $139,200 - $235,200 USD
Posting language: English
Posted: Oct 7, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.

What you'll do

Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.

What you'll bring

Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.

We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.

About the team

CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$139,200 - $235,200 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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More about this job

Skills

GitLab
Customer experience
Artificial intelligence
Documentation
CI/CD
Research
Reporting
Onboarding
Slack
Salesforce
Snowflake
AWS
IBM Terraform
Python
TypeScript
Industrial software
Workflow
Flask
Vue.js
React
ICT system programming
Docker
GraphQL
Git
Blueprints
Technical writing
Sales

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