Jobs in the United States

25+ jobs

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Added 3 mins ago
Executive Director of Institutional Research
System Administration
United States
The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Executive Director of Institutional Research. This is a renewable, full-time,…
Added 9 mins ago
Principal Engineer, Physical Design (ASIC Place & Route) (San Jose, CA) (7429)
TSMC
San Jose, CA
As a Principal Physical Design Engineer, you will serve as a foundational pillar in translating complex architectural concepts into high-yield, production-ready silicon. Operating at the…
Added 10 mins ago
Machine Shop Manufacturing Engineer II (Onsite)
Collins Aerospace
Jamestown, ND
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our…
Added 16 mins ago
Sr Backend Software Engineer I
Tandem Diabetes Care Inc.
Remote, United States
Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology - an advanced predictive algorithm that automates insulin…
Added 17 mins ago
IC
Intel Foundry Advanced Device Development Engineer
Intel Corporation
OR
- $136,900 to $193,270 USD / year
This position is in the Logic Technology Development team working in one of the most advanced semiconductor cleanroom facilities in the world. You will be designing, executing, and…
Added 17 mins ago
IC
Intel Foundry Advanced Device Development Engineer
Intel Corporation
OR
- $136,900 to $269,150 USD / year
This position is in the Logic Technology Development team working in one of the most advanced semiconductor cleanroom facilities in the world. You will be designing, executing, and…
Added 17 mins ago
IC
EDA Tool Software Engineer
Intel Corporation
TX · OR · CA
- $128,880 to $245,160 USD / year
You will be working at the intersection of cutting-edge semiconductor technology development and creating solutions that push the boundaries of what's possible in computing.
Added 17 mins ago
IC
EDA Tool Software Engineer
Intel Corporation
TX · OR · CA
- $149,600 to $284,580 USD / year
You will be working at the intersection of cutting-edge semiconductor technology development and creating solutions that push the boundaries of what's possible in computing.
Added 17 mins ago
IC
Module Development Engineer
Intel Corporation
OR
- $133,800 to $255,200 USD / year
As a Module Development Engineer, you will play a critical role in advancing Intel's semiconductor technologies by developing and optimizing complex manufacturing processes. You will design…
Added 17 mins ago
Weld Engineer
Mach Industries
Victorville, CA
Mach Industries is seeking a Weld Engineer to join our team in developing, qualifying, and scaling welding processes for next-generation defense platforms. In this hands-on role, you’ll…
Added 17 mins ago
Mechanical Engineer, Fluids & Packaging
Mach Industries
Victorville, CA
Mach Industries is seeking a Mechanical Engineer with experience in fluid systems and hardware packaging. You’ll develop fluid-related mechanical hardware and packaging solutions for…
Added 17 mins ago
Mechanical Engineer, Flight Mechanisms & Stage Separation
Mach Industries
Victorville, CA
Mach Industries is seeking a Mechanical Engineer to design and develop mechanisms for flight vehicles, stage separation, and ground launch systems. This role focuses on flight mechanisms…
Added 17 mins ago
Mechanical Engineer, Composite Structures & Manufacturing
Mach Industries
Victorville, CA
Mach Industries is seeking a Mechanical Engineer to support the design and development of composite structures for next-generation autonomous defense vehicles, with a strong focus on…
Added 17 mins ago
Deputy Chief Engineer, Program Integration
Mach Industries
Victorville, CA
Mach Industries is seeking an early-career engineer to support technical coordination across multiple programs. In this deputy chief engineer role, you’ll help teams identify and resolve…
Added 23 mins ago
Staff Product Designer, AI Control Tower
ServiceNow
San Diego, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 26 mins ago
Project Manager (supporting Naval Research Lab)
ASRC Federal Holding Company
Welcome, MD
The Project Manager (PM) will plan, oversee, and document all aspects of the project(s) assigned. They will be expected to develop and maintain effective working relationships with internal…
Added 26 mins ago
Test Engineer/Quality Assurance
Nightwing
Ft George G Meade, MD
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges.…
Added 26 mins ago
Google Cloud Platform - SRE Manager
Huntington National Bank
Hagerstown, MD
Google Cloud Platform (GCP) Site Reliability Engineer (SRE) Manager is responsible for supporting the GCP framework and consumers of the platform. The position reports to the Chief…
Added 27 mins ago
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Senior Identity Access Management Engineer - HYBRID
Westat
Bethesda, MD
- $115,000 to $146,000 USD / year
Westat is a leader in research, data collection and analysis, technical assistance, evaluation, and communications. Our evidence-based findings help clients in government and the private…
Added 27 mins ago
M
FLEX Senior Systems Engineer - Oracle HCM Cloud
Marriott
Bethesda, MD
- $48.26 to $86.58 USD / hour
Marriott International is seeking an experienced and highly skilled FLEX Senior Systems Engineer with a focus on Oracle HCM Cloud Core HR & Security to serve as the technical and functional…
Added 27 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Annapolis, MD
Amentum seeks a Network and Systems Engineer III – IT Solutions Implementor to provide IT solutions and support (remotely), for Amentum programs and projects worldwide. This is a…
Added 27 mins ago
Quality/Principal Quality Engineer - 2nd Shift
Northrop Grumman
Baltimore, MD
May participate in the areas of design, incoming material inspection, production control, product evaluation and reliability, inventory control and/or research and development as they apply…
Added 34 mins ago
Electrical Engineer 3
Lam Research
Tualatin
Contributes to research and development efforts by collecting and analyzing data to improve electrical system designs.
Added 34 mins ago
Mechanical Engineer 3
Lam Research
Tualatin
As a Mechanical Engineer at Lam, you're designing and defining cutting-edge mechanical and electro-mechanical systems. Your role involves feasibility studies, testing, and guiding teams in…
Added 34 mins ago
Mechanical Engineer 3
Lam Research
Tualatin
As a Mechanical Engineer at Lam, you will design and define cutting-edge mechanical and electro-mechanical systems. Your role involves conducting feasibility studies, testing, and guiding…

GitLab

Senior CX Platform Engineer

Remote, United States

$139,200 - $235,200 USD

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Job details

Pay: $139,200 - $235,200 USD
Posting language: English
Posted: Oct 7, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.

What you'll do

Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.

What you'll bring

Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.

We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.

About the team

CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$139,200 - $235,200 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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More about this job

Skills

GitLab
Customer experience
Artificial intelligence
Documentation
CI/CD
Research
Reporting
Onboarding
Slack
Salesforce
Snowflake
AWS
IBM Terraform
Python
TypeScript
Industrial software
Workflow
Flask
Vue.js
React
ICT system programming
Docker
GraphQL
Git
Blueprints
Technical writing
Sales

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