Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Materials/Metallurgical Engineer
Nuclear Fuel Services
Jonesborough, TN
The Materials/Metallurgical Engineer will support material selection, testing, and failure analysis activities. With approximately two years of industry experience, this role is responsible…
Added 1 min ago
Construction Manager Job Details | Black & Veatch Family of Companies
Black & Veatch
Harriman, TN
Responsible for coordination of the construction on the project. Coordinates compliance with the schedule, safety, cost, and quality decisions in conjunction with the Project Field Manager.
Added 1 min ago
PRINCIPAL ARCHITECT ENGINEER
Dollar General
Goodlettsville, TN
This position provides senior technical leadership for architecture and engineering standards supporting agentic systems. The role defines scalable and secure technical patterns, guides…
Added 1 min ago
Manufacturing Electrical Engineer
Insteel Industries, Inc.
Gallatin, TN
Added 1 min ago
Sr. Software Engineer
BlueCross BlueShield of Tennessee
Chattanooga, TN
We are seeking a Senior Full Stack Engineer with deep expertise in modern frontend and backend development. In this role, you will lead the delivery of scalable applications built with…
Added 1 min ago
Associate, Project Delivery Engineer
American Water
Chattanooga, TN
…and Instagram. Primary Role The Associate, Project Delivery Engineer is an entry level position in the Engineering function and is responsible for various engineering tasks for water and…
Added 1 min ago
Project Engineer - Dam/Tailings Dam Engineer
Schnabel Engineering
Knoxville, TN
The Knoxville office of Schnabel is excited to be hiring a Project Engineer – Dam/Tailings Dam Engineer. Our office focuses on the evaluation, design and construction of dams and associated…
Added 1 min ago
Insurance Rating Engineer (Ratabase)
CGI Technologies and Solutions, Inc.
Knoxville, TN
CGI is seeking an experienced Insurance Rating Engineer (Ratabase) to join our team in Knoxville, TN. This role is responsible for designing, developing, and maintaining insurance rating…
Added 1 min ago
Test Engineer (Manual) -- Junior
CGI Technologies and Solutions, Inc.
Knoxville, TN
CGI is looking for strong Test Engineer (Manual) with the ability to independently work alongside the client, business, and development Teams. In this role, you will be responsible for…
Added 1 min ago
Staff Software Engineer - IAM
General Motors
Nashville, TN
We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
Added 1 min ago
Senior Software Engineer, Stablecoins
Coinbase
Nashville, TN
As a Senior Software Engineer on the Stablecoin team within the Developer group, you'll help build and scale Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their…
Added 1 min ago
Lead Solution Architect with AI Experience
Deloitte
Nashville, TN
Collaborating with client stakeholders, product owners, data scientists, and delivery leaders to manage priorities, risks, dependencies, and quality throughout the delivery lifecycle
Added 1 min ago
Software Engineer, Systems ML
Meta
Nashville, TN
Meta is seeking a Software Engineer to join our Systems ML Engineering team, focused on building and optimizing the machine learning infrastructure that powers Meta's products at massive…
Added 1 min ago
Software Engineer, CDP - Stablecoin
Coinbase
Nashville, TN
…growth, and ecosystem expansion at Coinbase. As a Software Engineer, you'll help deliver a suite of international stablecoins by evaluating and integrating external partner APIs, building…
Added 1 min ago
Construction Manager, GES NA, Startup, Engineering Risk Management (ERM)
Amazon
Nashville, TN
…As a part of the acceptance testing, you may be performing systems installation quality, safety, throughput, and performance qualifications, frequently communicating the progress to…
Added 2 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Nashville, TN
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 2 mins ago
IS Commissioning Provider I
ENFRA
Nashville, TN
This role requires technical expertise in HVAC systems, building automation systems, and energy conservation strategies, with the ability to analyze complex system interactions and drive…
Added 2 mins ago
IS Commissioning Provider II
ENFRA
Nashville, TN
This role requires technical expertise in HVAC systems, building automation systems, and energy conservation strategies, with the ability to analyze complex system interactions and drive…
Added 2 mins ago
IS Commissioning Provider III
ENFRA
Nashville, TN
This role requires technical expertise in HVAC systems, building automation systems, and energy conservation strategies, with the ability to analyze complex system interactions and drive…
Added 2 mins ago
Lead Software Engineer
Evolent
Nashville, TN
The Lead Software Engineer leads the design, development, and delivery of the web user experience for the Evolent Platform. This role defines the front-end architecture and technical…
Added 2 mins ago
Data Scientist 1
Baylor Scott & White Health
Nashville, TN
Health and the Baylor Scott & White Quality Alliance (ACO). We support over 1.2 million lives across multiple
Added 2 mins ago
Expert Store Engineer
Domino's
Ann Arbor, MI
The Expert Store Engineer will also lead the evaluation and deployment of emerging restaurant technologies and continuous improvement initiatives while helping establish the future roadmap…
Added 2 mins ago
HP
Senior/Staff Embedded Software Engineer
Heron Power
Scotts Valley, CA
- $140,000 to $220,000 USD / year
As a Senior/ Staff Embedded Software Engineer, you will be a key technical force behind Heron's embedded firmware platform - driving architecture decisions, raising the bar on quality and…
Added 3 mins ago
Staff R&D Engineer
Stryker Employment Company, LLC
Waltham, MA
Join Stryker’s Amplitude Vascular Systems (AVS) team in Waltham, Massachusetts as a Staff R&D Engineer - Systems Engineering. In this role, you’ll be supporting the development of complex…
Added 5 mins ago
Logistic Leader - 1st Shift
Mars
West Chicago, IL
The Logistics Leader is a day-based, people leader who efficiently improves Quality, Human Safety, and Product & People logistics while Engaging and Developing talent. The Logistics Leaders…

GitLab

Senior CX Platform Engineer

Remote, United States

$139,200 - $235,200 USD

Apply About employer

Applications open in a new tab.

Job details

Pay: $139,200 - $235,200 USD
Posting language: English
Posted: Oct 7, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.

What you'll do

Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.

What you'll bring

Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.

We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.

About the team

CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$139,200 - $235,200 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Apply About employer

More about this job

Skills

GitLab
Customer experience
Artificial intelligence
Documentation
CI/CD
Research
Reporting
Onboarding
Slack
Salesforce
Snowflake
AWS
IBM Terraform
Python
TypeScript
Industrial software
Workflow
Flask
Vue.js
React
ICT system programming
Docker
GraphQL
Git
Blueprints
Technical writing
Sales

Report this job