Jobs in the United States

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Added 31 mins ago
J
Enterprise Solution Architect
Jobgether
Remote, United States
- $210,000 to $250,000 USD / year
…oversee the modernization of legacy applications, enterprise data capabilities, inventory and procurement systems, and financial integrations while ensuring uninterrupted mission-critical…
Added 33 mins ago
O
Platform Software Engineer 2
Oracle
Nashville, TN
- $81,000 to $166,100 USD / year
…API/SDK usage for a subsystem; proposes small improvements to observability and resilience. Updates migration notes and reference implementations within defined…
Added 41 mins ago
Network Site Reliability Engineer
NVIDIA USA
CA
…vision for our network infrastructure. We are looking for an engineer who is passionate about the network and making its operation seamless with a focus on user experience. This role will…
Added 55 mins ago
Team Leader, Engineering - Account Linking
Rocket Money
Remote, United States
You’ve supported external integrations and driven operational excellence on platform teams. You’ve supported large data sets in production and used observability and root-cause analysis to…
Added 1 hour ago
M
Senior Software Engineer
Microsoft
United States
- $119,800 to $261,000 USD / year
…mitigation efforts, and driving improvements in reliability, observability, performance, and operational…
Added 1 hour ago
EU
Mainframe Replication Engineer
Experis USA
Plano, TX
- Up to $63.38 USD / hour
We are seeking a skilled Mainframe Replication Engineer with hands-on experience delivering enterprise replication services for systems of record (SOR) hosted on Db2, IMS, and VSAM. The…
Added 1 hour ago
Senior AI Engineer – Claude & Databricks
Techstra Solutions
Pittsburgh, PA
We are seeking a Senior AI Engineer with deep experience building production-grade AI solutions using Claude, combined with a strong background in data engineering and modern data…
Added 1 hour ago
Staff Software Engineer
Unity Technologies SF
Mountain View, CA
Our group owns the backend and operations behind all of it: the cloud infrastructure our AI products run on, the data and experimentation platforms that tell us what works, the evaluation…
Added 2 hours ago
Dataiku Platform Engineer
Insight Global
Cincinnati, OH
We are seeking a Senior Dataiku Platform Engineer to lead the engineering, automation, governance, and enterprise integration of our Dataiku DSS platform within our modern data ecosystem,…
Added 2 hours ago
Senior AWS Site Reliability Engineer (SRE) **
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking a Senior AWS Site Reliability Engineer (SRE) to improve the reliability, resiliency, observability, and performance of large scale applications and infrastructure running in…
Added 2 hours ago
Senior Splunk & Observability Engineer **
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking an experienced Senior Splunk & Observability Engineer to support enterprise scale observability platforms within a complex, AWS based production environment. This is a senior…
Added 2 hours ago
Senior Software Engineer - Global Forwarding Technology
C.H. Robinson
New Orleans, LA
C.H Robinson is seeking a Senior Software Engineer role on our Global Forwarding
Added 3 hours ago
Presales Solution Engineer - Edge AI
HP
Remote, United States
The Presales Solution Engineer – Edge AI is a customer-facing technical leader responsible for transforming Edge AI opportunities into measurable business outcomes and production-ready…
Added 3 hours ago
Lead Software Engineer - Consumer Community Banking
JPMC page
New York, NY · NY · Plano, TX
Own production readiness and operational excellence: SLOs, observability, incident management, and continuous improvement.
Added 4 hours ago
Data Operations Engineer (Hybrid) - 30862
Huntington Ingalls Industries
Fort Meade, MD
Operational Leadership: Assist in managing the daily operations of the DataOps team, focusing on accelerating data availability and minimizing the latency between initial data…
Added 4 hours ago
Senior Software Engineer – Backend
Marriott
Bethesda, MD
As a Senior Software Engineer – Backend at Marriott, you will design, develop, and support scalable, secure, and high-performance backend services that power Marriott’s global digital…
Added 4 hours ago
Solutions Engineer, Federal
Cisco Systems, Inc.
Remote, United States
As a Senior Solutions Engineer on the Federal Civilian team, your core mission encompasses five key strategic pillars:
Added 4 hours ago
Engineer I - ST - Partner Technology (Nashville, TN - U.S.)
Starbucks Coffee Company
Nashville
As the engineer I, you will play a critical role in advancing our enterprise technology solutions, supporting the platforms that underpin in-store partner tooling. This role sits at the…
Added 4 hours ago
W
(USA) Principal, Software Engineer
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
As a Principal Software Engineer, you will lead the design and delivery of scalable platform capabilities, driving the full software development lifecycle from coding to deployment and…
Added 4 hours ago
Engineer II - DevSecOps
Exelixis Inc
Alameda, CA
The Engineer II - DevSecOps is responsible for protecting the organization's AI infrastructure, data, and systems from internal and external cybersecurity threats by implementing, managing,…
Added 4 hours ago
MD
Forward Deployed Engineer
MISO Default Brand
Carmel, IN
- $190,000 to $215,000 USD / year
The Forward-Deployed AI Engineer will transform MISO’s most important business challenges into practical, production-ready AI solutions. Working side‑by‑side with domain experts, this role…
Added 4 hours ago
Senior Network Engineer
Fidelity Technology Group, LLC
Westlake, TX
Continuously evaluate emerging technologies, including AI/ML and advanced analytics, that can improve troubleshooting, observability, automation, and operational decision-making.
Added 4 hours ago
Distinguished, Software Engineer
Walmart Inc.
United States
· Establish technical standards and architecture principles for APIs, distributed systems, events, data contracts, caching, observability, fault isolation, security, performance,…
Added 4 hours ago
Digital Technology Specialist - Data and Analytics
Bently Nevada, LLC
United States
This Senior AI/ML Engineer role is part of the Data, Analytics & AI team, responsible for developing innovative data-driven products and artificial intelligence solutions that power the…
Added 5 hours ago
AI Engineer
Entravision
CA
We are seeking an AI / Applications Engineer to build the agents and applications that put our data to work. You will design, build, and evaluate AI agents that automate real operational…

GitLab

Senior CX Platform Engineer

Remote, United States

$139,200 - $235,200 USD

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Job details

Pay: $139,200 - $235,200 USD
Posting language: English
Posted: Oct 7, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.

What you'll do

Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.

What you'll bring

Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.

We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.

About the team

CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$139,200 - $235,200 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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More about this job

Skills

GitLab
Customer experience
Artificial intelligence
Documentation
CI/CD
Research
Reporting
Onboarding
Slack
Salesforce
Snowflake
AWS
IBM Terraform
Python
TypeScript
Industrial software
Workflow
Flask
Vue.js
React
ICT system programming
Docker
GraphQL
Git
Blueprints
Technical writing
Sales

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