Jobs in the United States

25+ jobs

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Added 1 min ago
Senior Mechanical Engineer
Hewlett Packard Enterprise
Sunnyvale, CA
Reporting to the Head of Mechanical Engineering, the Senior Mechanical Engineer will be a hands-on individual contributor responsible for the mechanical design, structural analysis,…
Added 1 min ago
Principal Mechanical Engineer
Hewlett Packard Enterprise
Sunnyvale, CA
Reporting to the Head of Mechanical Engineering, the Principal Mechanical Engineer will be a hands-on individual contributor responsible for the mechanical design, structural analysis,…
Added 1 min ago
Senior Full-Stack AI Engineer
CGI Technologies and Solutions, Inc.
Knoxville, TN
CGI is seeking a Senior Full-Stack AI Engineer to join our dynamic team and help design, build, and deliver scalable, AI-powered applications. In this role, you’ll work across the…
Added 1 min ago
Jr.-Level Full-Stack AI Engineer
CGI Technologies and Solutions, Inc.
Knoxville, TN
CGI is seeking a motivated and innovative Junior Full-Stack AI Engineer to join our growing AI engineering team. In this role, you will design, develop, and deploy scalable AI-powered…
Added 1 min ago
Mid-Level Full-Stack AI Engineer
CGI Technologies and Solutions, Inc.
Knoxville, TN
Monitor, troubleshoot, and optimize production applications to ensure system availability, security, reliability, performance, and operational efficiency
Added 1 min ago
SAP S/4HANA Test Engineer - U.S. Citizenship Required
CGI Technologies and Solutions, Inc.
Knoxville, TN
CGI is seeking a high‑potential Automated/Functional Testing Consultant or Test Engineer with experience testing SAP ECC or S/4HANA. The successful candidate will work closely with clients,…
Added 1 min ago
Staff Software Engineer - IAM
General Motors
Nashville, TN
We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
Added 2 mins ago
Lead Software Engineer
Evolent
Nashville, TN
…care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved…
Added 2 mins ago
Lead Cloud Architect
Humana
Nashville, TN
We are seeking an experienced Senior Cloud Data Caching Platform Engineer with deep expertise in distributed caching technologies, automation, and software development. The ideal candidate…
Added 2 mins ago
Data Scientist 1
Baylor Scott & White Health
Nashville, TN
…Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live…
Added 2 mins ago
Cybersecurity Engineer (Cloud)
Amentum
Nashville, TN
Working knowledge of generative AI and agentic-system security risks, including data exposure, prompt injection, tool and connector permissions, agent identities, secure execution, and…
Added 4 mins ago
WI
System Storage Administrator
Woongjin, Inc
San Jose, CA
- $85,000 to $90,000 USD / year
Install and maintain security patches on the operational and development system, which includes but is not limited to, Red Hat Linux (Centos, Ubuntu…etc.), Windows 2008/2k8R2/2k12, VMWare,…
Added 6 mins ago
SI
Technical Revenue Accounting Manager
STN Incorporated
Pleasanton, CA
- $130,000 to $170,000 USD / year
At STN, we don't just adapt to the digital future, we engineer it. Our mission is to help organizations thrive in a rapidly evolving technology landscape through strategic insight,…
Added 8 mins ago
Desktop Support Technician
VXI GLOBAL SOLUTIONS LLC
Dallas, TX
Use PowerShell and command-line tools to perform administrative tasks and collect system information.
Added 10 mins ago
W
(USA) Principal, Software Engineer, Information Security
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
The Principal Software Engineer, Information Security, leads the design and implementation of secure, scalable software solutions aligned with business objectives. This role requires…
Added 10 mins ago
W
(USA) Distinguished, Systems and Infrastructure Engineer, Information Security
Walmart
BENTONVILLE, AR
- $130,000 to $260,000 USD / year
As a Distinguished Systems and Infrastructure Engineer in Information Security, you will lead the design and implementation of scalable, secure infrastructure solutions across complex…
Added 11 mins ago
Software QA Engineer Lead
Fortive
Remote, United States
The QA Lead Engineer provides strategic technical leadership for quality assurance efforts, ensuring the reliability, security, and compliance of scalable healthcare SaaS applications. This…
Added 12 mins ago
Systems Engineer II
Rocket Lab Corporation
Long Beach, CA
…interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars,…
Added 15 mins ago
Senior Process Manufacturing Engineer (NPI)
STERIS Corporation
Mentor, OH
The Advanced Process Manufacturing Engineer serves as a senior technical authority responsible for defining, optimizing, and governing robust manufacturing process strategies that enable…
Added 16 mins ago
Software Engineer - Avionics Display Applications
Real Time Consulting, LLC
Phoenix, AZ
JOB TITLE: Software Engineer - Avionics Display Applications
Added 21 mins ago
Mid-Level Model Based Systems Engineer
PMAT
Remote, United States
About the role: PMAT is seeking an experienced mid-level Model-Based Systems Engineer (MBSE) to support enterprise architecture development, digital engineering, and system-of-systems (SoS)…
Added 21 mins ago
SDE II - Embedded, Device Software Team
Amazon.com Services LLC
Hawthorne, CA
…devices is what makes that possible. As a Software Development Engineer II on the Ring team, you will define, build, and support the system design, architecture, and embedded software that…
Added 22 mins ago
H
Firmware Engineer
HP
Vancouver, WA
- $105,050 to $161,800 USD / year
HP is seeking an experienced Embedded Security Engineer to drive the development, integration, and evolution of security technologies for enterprise printing products.
Added 23 mins ago
Distinguished, Software Engineer
Walmart Inc.
United States
…events, data contracts, caching, observability, fault isolation, security, performance, scalability, and…
Added 30 mins ago
Senior Engineer - Voice and Call Center
Fusion HCR
Las Vegas, NV
Role: Senior Engineer – Voice and Call Center

GitLab

Senior CX Platform Engineer

Remote, United States

$139,200 - $235,200 USD

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Job details

Pay: $139,200 - $235,200 USD
Posting language: English
Posted: Oct 7, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.

What you'll do

Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.

What you'll bring

Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.

We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.

About the team

CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$139,200 - $235,200 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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More about this job

Skills

GitLab
Customer experience
Artificial intelligence
Documentation
CI/CD
Research
Reporting
Onboarding
Slack
Salesforce
Snowflake
AWS
IBM Terraform
Python
TypeScript
Industrial software
Workflow
Flask
Vue.js
React
ICT system programming
Docker
GraphQL
Git
Blueprints
Technical writing
Sales

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