Jobs in the United States

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Added 1 min ago
Microsoft Infrastructure Support Engineer
CDW Technologies, LLC
Remote, United States
…This role operates in a reactive break/fix support model. The Engineer works directly with multiple customers in a fast-paced, case-based environment to assess issues, troubleshoot root…
Added 2 mins ago
BH
DevOps Engineer IV
Banner Health
Remote, United States
- $54.7 to $91.16 USD / hour
As a DevOps Engineer IV within Banner Plans & Networks (BPN) Information Technology, you will play a critical role in maintaining and advancing the technology platforms that support…
Added 2 mins ago
Senior Financial Planning & Analysis Manager
Cornerstone OnDemand
Phoenix, AZ
Analyze infrastructure spend by service, product, and customer segment; drive optimization with Engineering/FinOps and support month-end accruals with Accounting
Added 2 mins ago
Field Service Engineer - AV, USA
Evertz Microsystems Limited
Chandler, AZ
We are currently looking for recent graduates to join our AV Service team. As the first and often the most frequent point of contact for our clients, you will have the greatest opportunity…
Added 2 mins ago
EC
Lead Power Systems Controls Engineer
Eaton Corporation
Chandler, AZ
- $97,000 to $143,000 USD / year
Our Power Systems Controls (PSC) group is a full-service integrator of the necessary systems, equipment, and technologies to provide a complete power systems automation solution. This team…
Added 2 mins ago
N
Seasonal Alterations & Tailor Shop - Sewer - Scottsdale Fashion Square
Nordstrom
Scottsdale, AZ
- $18.25 to $30.75 USD / hour
The ideal Sewer/Presser provides each customer with the best possible service through the quality of their craft.
Added 2 mins ago
T
Analytics Engineer
TEKsystems
Scottsdale, AZ
- $55 to $73 USD / hour
Seeking an experienced Analytics Engineer to build data models, semantic layers, and data marts that make SAP financial and operational data accessible through Snowflake.
Added 2 mins ago
Confluent - Distributed Systems Software Engineer - WarpStream
IBM
TUCSON, AZ
…for this product offering from top to bottom, and as a Senior Engineer you’ll do everything from working on the storage engine running in the Agents, improving the scalability of our…
Added 2 mins ago
Staff Software Engineer - IAM
General Motors
Phoenix, AZ
We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
Added 2 mins ago
Senior Software Engineer - Global Forwarding Technology
C.H. Robinson
Phoenix, AZ
C.H Robinson is seeking a Senior Software Engineer role on our Global Forwarding
Added 3 mins ago
Solutions Architect - Nutanix Database Service
Nutanix
Phoenix, AZ
Architectural Blueprinting: Design and present complex, enterprise-grade database architectures tailored to customer requirements - specifically linking NDB to structured AI data prep…
Added 3 mins ago
Advanced Systems Engineer
Honeywell Aerospace
Phoenix, AZ
As an Advanced System Engineer here at Honeywell Aerospace, you will lead the design, development, and integration of advanced aerospace test station systems, ensuring they meet the system…
Added 3 mins ago
Advanced Mechanical Design Engineer
Honeywell Aerospace
Phoenix, AZ
As an Advanced Mechanical Design Engineer here at Honeywell Aerospace, you will be part of a team that applies its expertise and knowledge to technical projects, finding innovative,…
Added 3 mins ago
Advanced Software Engineer
Honeywell Aerospace
Phoenix, AZ
We are seeking an Advanced Software Engineer, to join our development team in building the next generation Avionics SaaS tools to enable our users to build and integrate their critical…
Added 3 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Phoenix, AZ
Amentum seeks a Network and Systems Engineer III – IT Solutions Implementor to provide IT solutions and support (remotely), for Amentum programs and projects worldwide. This is a…
Added 3 mins ago
Advanced Mechanial Design Engineer
Honeywell Aerospace
Phoenix, AZ
…across roughly 120 aircraft types and more than 47,000 APUs in service today, we support operators across commercial and defense markets - backed by an aftermarket network built for the…
Added 3 mins ago
Sr Embedded Software Engineer - Flight Mgmt Systems (FMS)
Honeywell Aerospace
Phoenix, AZ
As a Sr Advanced Software Engineer within our dynamic Flight Management System (FMS) team, you will be part of a team that designs, develops, and integrates highly complex systems for the…
Added 3 mins ago
STA Technical Specialist - Electronics
Ford Motor Company
Phoenix, AZ
Bachelor of Science/Engineering or academic equivalent Engineer. Equivalent relevant experience will be considered.
Added 3 mins ago
Principal Affera Mapping Specialist - CAS
Medtronic
Mesa, AZ · Tempe, AZ · Tucson, AZ · Flagstaff, AZ · Yuma, AZ · Phoenix, AZ
Develop and cultivate customer relationships resulting in incremental business.
Added 3 mins ago
Senior Manufacturing Engineer - Electrical/Mechanical
Collins Aerospace
Phoenix, AZ
We are looking to hire Senior Manufacturing Engineer - Electrical/Mechanical at our site in Phoenix - AZ
Added 17 mins ago
Manager, VM Development
ELC Beauty LLC
New York, NY
…Merchandise systems for use at prestige cosmetic counters based on customer requirements, manufacturability, and marketing objectives. Position includes development of Open Sell displays as…
Added 17 mins ago
O
Platform Software Engineer 2
Oracle
Nashville, TN
- $81,000 to $166,100 USD / year
Collaborates with own team and begins to network outside of team to understand customer issues and align solutions.
Added 26 mins ago
Network Site Reliability Engineer
NVIDIA USA
CA
…vision for our network infrastructure. We are looking for an engineer who is passionate about the network and making its operation seamless with a focus on user experience. This role will…
Added 28 mins ago
Senior Product Manager, Product Systems
Rocket Travel, Inc.
Chicago, IL
…product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and…
Added 32 mins ago
Lab Technician
Panasonic
Bridgeton, MO
Conduct testing as directed by the Evaluation Engineer, Manager of Lab Testing or other Engineering personnel responsible for the project

GitLab

Senior CX Platform Engineer

Remote, United States

$139,200 - $235,200 USD

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Job details

Pay: $139,200 - $235,200 USD
Posting language: English
Posted: Oct 7, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.

What you'll do

Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.

What you'll bring

Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.

We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.

About the team

CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$139,200 - $235,200 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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More about this job

Skills

GitLab
Customer experience
Artificial intelligence
Documentation
CI/CD
Research
Reporting
Onboarding
Slack
Salesforce
Snowflake
AWS
IBM Terraform
Python
TypeScript
Industrial software
Workflow
Flask
Vue.js
React
ICT system programming
Docker
GraphQL
Git
Blueprints
Technical writing
Sales

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