Jobs in the United States

25+ jobs

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Added 9 mins ago
Staff Software Engineer - Billing Platform
Snowflake
Menlo Park, CA
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent…
Added 15 mins ago
TT
Product Engineer
True Talent Solutions Partners
Palo Alto, CA
- $185,000 to $205,000 USD / year
- Use agentic AI tools and analytics to identify opportunities and deliver improvements to acquisition, activation, engagement, and retention.
Added 17 mins ago
AI Phone - Applied ML / Model Engineer
Bjak
Remote, United States
- Experience with agentic systems, function calling, and tool-use training.
Added 31 mins ago
S
Staff Software Engineer - Billing Platform
Snowflake
Menlo Park, CA
- $236,000 to $339,200 USD / year
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent…
Added 37 mins ago
J
Senior Software Engineer II, Mobile - On App Ads (AI Native)
Jobgether
Remote, United States
- $118,500 to $216,500 USD / year
…and next steps. Our partner is looking for a Senior Software Engineer II, Mobile – On App Ads (AI Native) based in United…
Added 37 mins ago
AI Research Engineer (Agentic Reinforcement Learning)
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for an AI Research Engineer (Agentic Reinforcement Learning) based in United…
Added 1 hour ago
Forward Deployment (FD) Agentic Solutions Consultant - Sales
Jobgether
Remote, United States
…steps. Our partner is looking for a Forward Deployment (FD) Agentic Solutions Consultant - Sales based in the United…
Added 1 hour ago
Senior Engineer, Applied AI & Build Standards
Best Buy
Richfield, MN
As a Senior Engineer on Best Buy’s Applied AI & Build Standards team, you will help AI agents work safely alongside our employees as trusted, accountable participants. You’ll build two…
Added 1 hour ago
Staff Engineer, Applied AI & Build Standards
Best Buy
Richfield, MN
As a Staff Engineer on Best Buy’s Applied AI & Build Standards team, you'll develop evaluation frameworks, quality standards and release controls that ensure agents perform safely and…
Added 1 hour ago
Staff Software Engineer - Builder Platform
Jobgether
Remote, United States
As a Staff Software Engineer, you will play a strategic role in designing and scaling an internal platform that empowers engineering teams to work more efficiently through AI-powered…
Added 1 hour ago
Senior Staff Software Engineer - Builder Platform
Jobgether
Remote, United States
…next steps. Our partner is looking for a Senior Staff Software Engineer – Builder Platform based in United…
Added 1 hour ago
TT
Full Stack Engineer
True Talent Solutions Partners
San Francisco, CA
- $230,000 to $300,000 USD / year
- Experience building AI agents, LLM-powered products, or agentic systems, with practical familiarity with LLM APIs, evaluation, or debugging tools.
Added 1 hour ago
Principal Offensive Security Engineer
Alteryx, Inc.
Remote, United States
Alteryx is searching for a Principal Offensive Security Engineer in the United States. Join a team that values diverse perspectives, technical curiosity, and collaboration to improve the…
Added 1 hour ago
I
Senior Infrastructure and DevOps Systems Engineer
Intel
Phoenix, AZ
- $100,550 to $194,270 USD / year
Our customer-facing engineering team is seeking a senior, hands-on Infrastructure and DevOps Systems Engineer to design, deploy, automate, integrate, secure, and troubleshoot large-scale…
Added 2 hours ago
J
Enterprise Solution Architect
Jobgether
Remote, United States
- $210,000 to $250,000 USD / year
Architect and govern AI-enabled capabilities, including agentic workflows, predictive analytics, intelligent automation, and human-in-the-loop decision support.
Added 2 hours ago
Lead Specialist, AI Scientist
Pearson
Remote, United States
We are seeking a Lead Specialist, Applied AI Systems Engineer, to design, build, and continuously improve the intelligent systems that support Pearson’s work developing the next generation…
Added 2 hours ago
Staff Research Engineer/Scientist
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 2 hours ago
Principal Engineer, Applied AI & Build Standards
Best Buy
Richfield, MN
As the Principal Engineer on Best Buy’s Applied AI & Build Standards team, you will set our technical direction. You’ll decide how the platform is built and how agents earn trust, with one…
Added 2 hours ago
M
Senior Software Engineer
Microsoft
United States
- $119,800 to $261,000 USD / year
As a Senior Software Engineer, you will lead the design and development of a new solution that orchestrates Virtual Machine Scale Sets across Azure regions. The solution will help…
Added 2 hours ago
M
Software Engineer: Intern Opportunities for University Students - CoreAI - Redmond, WA
Microsoft
WA · Redmond, WA · Redmond
- $5,690 to $12,250 USD / month
…first-generation AI applications and into a world of dynamic, agentic applications that are designed from the ground up to act on their behalf with intelligence, memory, adaptability, and…
Added 2 hours ago
M
Software Engineer- CoreAI
Microsoft
WA · Redmond, WA · Redmond
- $85,400 to $183,700 USD / year
As a Software Engineer in CoreAI, you will collaborate with engineers, applied scientists, and product teams to build AI-powered developer experiences, intelligent applications, and…
Added 2 hours ago
M
Cloud & AI Principal Solution Engineer
Microsoft
United States
- $130,900 to $272,300 USD / year
…Foundry and its integration with Azure AI, we are advancing agentic AI development, where AI agents help streamline development and operations. As a Cloud & AI Principal Solution Engineer,…
Added 2 hours ago
M
Senior Machine Learning Engineer - Applied Scientist
Microsoft
WA · CA · NY · Redmond, WA · Mountain View, CA · San Francisco, CA · Redmond · Mountain View · New York · San Francisco
- $119,800 to $261,000 USD / year
We are looking for a Senior Machine Learning Engineer - Applied Scientist to help define, evaluate, and build the next generation of AI-powered product experiences. This role requires a…
Added 2 hours ago
M
Software Engineer II, MSVC Rust Compiler - CoreAI
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
…tools? Are you excited about leading the future using LLMs and agentic tools to advance compiler…
Added 2 hours ago
M
Software Engineer II
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
As a Software Engineer II in Agentic Engineering Productivity, you will build LLM-powered agents that turn intent into tested, reviewable changes, keep build pipelines and internal tools…

GitLab

Senior CX Platform Engineer

Remote, United States

$139,200 - $235,200 USD

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Job details

Pay: $139,200 - $235,200 USD
Posting language: English
Posted: Oct 7, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.

What you'll do

Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.

What you'll bring

Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.

We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.

About the team

CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$139,200 - $235,200 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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More about this job

Skills

GitLab
Customer experience
Artificial intelligence
Documentation
CI/CD
Research
Reporting
Onboarding
Slack
Salesforce
Snowflake
AWS
IBM Terraform
Python
TypeScript
Industrial software
Workflow
Flask
Vue.js
React
ICT system programming
Docker
GraphQL
Git
Blueprints
Technical writing
Sales

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