Remote jobs in the United States

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Added 9 mins ago
J
Senior Software Development Engineer in Test (SDET)
Jobgether
Remote, United States
- $70,000 to $80,000 USD / year
…all applications and next steps. Our partner is looking for a Senior Software Development Engineer in Test (SDET) based in the United…
Added 36 mins ago
Senior Software Engineer (CCC Auto / Agentic)
EvolutionIQ
Remote, United States
As a Senior Software Engineer - Agentic you will build the event-driven systems that keep claims moving for our customers, connecting our AI agents to the rest of CCC. When these systems…
Added 1 hour ago
Off-Page AEO/SEO Manager
Telnyx
Remote, United States
…signups and contact-sales leads it drives. You'll report to the Senior Director of…
Added 2 hours ago
O
Senior Software Engineer, Robotics
Oishii
Remote, United States
- $140,000 to $160,000 USD / year
As part of our Engineering Team, our Senior Software Engineer, Robotics drives some of the most cutting edge engineering projects Oishii has to offer.
Added 2 hours ago
BG
Senior Analytics Engineer
Balor Games
Remote, United States
- $10,400 to $13,900 USD / month
Engagement: Senior Analytics Engineer (Contract)
Added 2 hours ago
Head of Microgrid Controls
BoxPower
Remote, United States
You will work closely with the Applications Engineer (who owns broad design and analysis work) and the Senior Field Commissioning Engineer (who owns physical-plant commissioning), with the…
Added 3 hours ago
SA
Senior Full-Stack Engineer (Django / Next.js)
Search Atlas
Remote, United States
- $25 to $30 USD / hour
We're looking for a Senior Full-Stack Engineer to own features end-to-end, from database schema to shipped UI, across the products our customers rely on every day. If you want real…
Added 3 hours ago
Data Scientist IV
Great Place to Work
Remote, United States
Advanced programming proficiency in Python, along with advanced SQL experience, including querying, reconciling, transforming, and validating large, comple
Added 3 hours ago
Market Research & Analytics Senior Manager
Sumitomo Pharma America, Inc
Remote, United States
This position reports to the Senior Director, Brand Advanced Analytics and is part of the Commercial Excellence team, supporting SMPA’s Commercial organization. The Market Research &…
Added 3 hours ago
Remote VP of Engineering for a Healthcare Company
Pearl
Remote, United States
…patients who cannot afford them. It is looking for a Founding Senior Full-Stack Engineer to build the products that increase the supply of donated…
Added 4 hours ago
Senior Staff Algorithm Engineer - Emerging Sensing Technologies
Dexcom
Remote, United States
Communicate findings and recommendations to technical experts, business stakeholders, and senior leadership.
Added 4 hours ago
Senior Pre-Sales Solution Engineer – Northeast
DTEX Systems
Remote, United States
As part of the DTEX Architecture and Solutions Engineering organization, the Senior Solutions Engineer (SE) is a technically sophisticated role combining deep security expertise with…
Added 4 hours ago
Senior Principal Software Application Security
The Huntington National Bank
Remote, United States
We are seeking a highly experienced Senior Principal Software Application Security to lead the design, development, deployment, and operation of enterprise-scale frameworks and AI solutions…
Added 4 hours ago
Associate Technical Architect - Data - USA
Quantiphi, Inc.
Remote, United States
…services - specifically alternative investments - paired with senior-level hands-on data engineering chops (Snowflake, Python, advanced SQL) and proven delivery acumen across the full…
Added 4 hours ago
Senior Kubernetes Engineer
Peraton
Remote, United States
Peraton is seeking an experienced Senior Kubernetes Engineer to support development, modernization, and migration of containerized and agentic workloads in a government multi-cloud…
Added 4 hours ago
Senior CX Platform Engineer
GitLab
Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and…
Added 4 hours ago
Senior Engineering Manager, Autonomy Evaluation Applications
General Motors LLC
Remote, United States
As Senior Manager of Eval Applications, you will lead these four teams through their managers and tech leads, and own the roadmap, execution, and staffing for how we measure driving quality…
Added 4 hours ago
Engineering Manager - Autonomy Subsystem Evaluation
General Motors LLC
Remote, United States
…engineers who lead evaluation methodology. You'll report to the Senior Manager of Eval…
Added 5 hours ago
Director, Data Science
GPS Services, Inc.
Remote, United States
…to action at scale. You are a trusted strategic partner to senior business and technology leaders, and you hold your team accountable for delivering with urgency, precision, and commercial…
Added 5 hours ago
Senior Data Engineer
Machinify
Remote, United States
Machinify builds AI-powered software that helps health plans pay claims accurately. As a Senior Data Engineer, you will design, build and run the data pipelines and models behind our…
Added 5 hours ago
Senior Software Engineer, Connectivity
Phaidra
Remote, United States
We are looking for a driven Senior Software Engineer to join our Connectivity team. You are a forward-thinking engineer who is comfortable with ambiguity, quick to ask questions, and eager…
Added 5 hours ago
M
Senior Data Engineer
Mux
Remote, United States
- $190,000 to $220,000 USD / year
As a Senior Data Engineer on the Analytics team, you'll own the Mux data stack end to end, from ingestion through Snowflake and dbt to the semantic layer the agents query. The team is…
Added 5 hours ago
Sr. Test Engineer (Demo)
Inabia Software & Consulting Inc.
Remote, United States
…satisfaction, and continuous learning. We are looking for a Senior Test Engineer to join our talented team and contribute to our commitment to delivering high-quality, robust software…
Added 5 hours ago
SC
Senior Staff Software Engineer
SewerAI Corporation
Remote, United States
- $160,000 to $180,000 USD / year
We're seeking an experienced Senior Full-Stack Software Engineer to join our SewerAI team working on an innovative automated sewer inspection analysis and management platform. You'll work…
Added 5 hours ago
Senior Staff Algorithm Engineer - Emerging Sensing Technologies
DexCom Inc
Remote, United States
Communicate findings and recommendations to technical experts, business stakeholders, and senior leadership.

GitLab

Senior CX Platform Engineer

Remote, United States

$139,200 - $235,200 USD

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Job details

Pay: $139,200 - $235,200 USD
Posting language: English
Posted: Oct 7, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.

What you'll do

Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.

What you'll bring

Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.

We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.

About the team

CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$139,200 - $235,200 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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More about this job

Skills

GitLab
Customer experience
Artificial intelligence
Documentation
CI/CD
Research
Reporting
Onboarding
Slack
Salesforce
Snowflake
AWS
IBM Terraform
Python
TypeScript
Industrial software
Workflow
Flask
Vue.js
React
ICT system programming
Docker
GraphQL
Git
Blueprints
Technical writing
Sales

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