Jobs in the United States

25+ jobs

Save this search

Added just now
General Manager
North Carolina State University
Raleigh, NC
…State University. This position must act as an entrepreneurial manager and change agent who is dedicated to supporting the ongoing development of the NC State Dining department and its…
Added 1 min ago
SI
SAP NS2 Federal Delivery Executive
SAP IT Business Systeme
Remote, United States
- $151,900 to $340,900 USD / year
SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions…
Added 2 mins ago
VH
Dental Assistant
Veterans Health Administration
Lincoln, NE
- $32,759 to $59,621 USD / year
Added 2 mins ago
VH
Dental Assistant
Veterans Health Administration
Lincoln, NE
- $32,759 to $59,621 USD / year
Added 2 mins ago
VH
Dental Assistant
Veterans Health Administration
Lincoln, NE
- $32,759 to $59,621 USD / year
Added 2 mins ago
CN
Supervisory Librarian
Commander, Navy Installations Command
Virginia Beach, VA
- $32 to $34 USD / hour
- Establishes installation library program's goals and priorities. Ensures progressive program development and technological advancement commensurate with military and municipal library…
Added 2 mins ago
CN
CYP Operations Clerk
Commander, Navy Installations Command
Virginia Beach, VA
- $17 to $24 USD / hour
…administrative tasks in support of the CYP, which includes Child Development Centers (CDCs), Child Development Homes (CDH), School Age Care (SAC) programs, Youth Programs (YP), Resource and…
Added 4 mins ago
N
Maintenance Mechanic
Novolex
Turlock, CA
- $32.36 USD / hour
Lead the effort on their shift to effectively utilize the Maintenance Connection CMMS software
Added 5 mins ago
Quality Supervisor
JSP
Jackson, MI
…regarding the selection of new suppliers and their continued…
Added 5 mins ago
Training Coordinator - 1st Shift (Onsite)
RTX Corporation
springdale, AR
…businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and…
Added 5 mins ago
B
Sr Technical Product Manager - Identity
Basis
Remote, United States
- $119,051 to $173,000 USD / year
At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial…
Added 5 mins ago
O
Software Development Manager
Oracle
Little Rock, AR
- $112,800 to $264,100 USD / year
We are looking for a hands-on engineering manager to lead the Authorization team within IAM. This team is responsible for designing, building, and operating critical authorization services…
Added 5 mins ago
Frontend Engineer
GN Hearing
Little Rock, AR
· You will join the Growth Engineering organization, reporting to the Senior Engineering Manager, Growth.
Added 5 mins ago
Product Manager - Technical
Intermountain Health
Little Rock, AR
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 5 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Little Rock, AR
Lead strategic initiatives for seamless application integration, orchestrating the collaboration of diverse software components to enhance overall system efficiency and drive optimal…
Added 5 mins ago
Pipeline Automation Engineer
Par Pacific
Billings, MT
·Reporting to the Logistics Engineering & Integrity Manager, you’ll provide technical engineering support for the automation and control systems used across Par Pacific Logistics (Mainland).
Added 7 mins ago
Enterprise Account Manager - TOLA
Checkmarx
Remote, United States
Checkmarx is the AI-powered application security leader helping the world’s most security-conscious enterprises secure the software that powers modern life. For more than two decades, our…
Added 7 mins ago
Enterprise Account Manager - TOLA
Checkmarx
Remote, United States
Checkmarx is the AI-powered application security leader helping the world’s most security-conscious enterprises secure the software that powers modern life. For more than two decades, our…
Added 7 mins ago
Enterprise Account Manager - TOLA
Checkmarx
Remote, United States
Checkmarx is the AI-powered application security leader helping the world’s most security-conscious enterprises secure the software that powers modern life. For more than two decades, our…
Added 7 mins ago
Enterprise Account Manager - TOLA
Checkmarx
Remote, United States
Checkmarx is the AI-powered application security leader helping the world’s most security-conscious enterprises secure the software that powers modern life. For more than two decades, our…
Added 7 mins ago
Enterprise Account Manager - TOLA
Checkmarx
Remote, United States
Checkmarx is the AI-powered application security leader helping the world’s most security-conscious enterprises secure the software that powers modern life. For more than two decades, our…
Added 7 mins ago
Enterprise Account Manager - TOLA
Checkmarx
Remote, United States
Checkmarx is the AI-powered application security leader helping the world’s most security-conscious enterprises secure the software that powers modern life. For more than two decades, our…
Added 8 mins ago
Event Planner, Law School
Marquette University
WI
…professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students,…
Added 8 mins ago
A
Senior Project Manager
AHEAD
Remote, United States
- $150,000 to $170,000 USD / year
…advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital…
Added 8 mins ago
Benefitfocus Client Relationship Manager
BNF Benefitfocus
Charleston, SC · NY · Atlanta, GA · Minneapolis, MN · Boston, MA
Benefitfocus, Inc., a Voya company, is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served…

GitLab

Manager, Customer Success Manager (PubSec)

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Manager, Customer Success Managers, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.

You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.

Reporting to the Director of Customer Success Managers, you will coach Customer Success Managers to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.

This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.

What you'll do

Lead a team of Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner with the Director of Customer Success Managers to define team goals, clarify responsibilities, and align priorities with company direction.
Manage resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve the processes and tools used by the team and oversee initiatives tied to objectives and key results.

What you'll bring

Experience leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness to travel occasionally for customer meetings and team events, as needed.
Strength in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care in your leadership approach - able to coach with empathy and build trust on a human level.
Interest in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.

About the team

On the Customer Success Management team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.

We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.

In this role, you will manage a team in North America while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them. How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Apply About employer

Report this job