Jobs in the United States

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Clinical Specialist CRM - Miami
Medtronic
Miami, FL
Bachelor's degree in nursing, life sciences, or biomedical engineering
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Engineering Operations Specialist
Actalent
Vancouver, WA
- $33 to $37 USD / hour
This Engineering Support Specialist assignment will provide support and assistance to the Bonneville Power Administration (BPA) Transmission Asset Management Portfolio Execution & Strategy…
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Director, MRO Procurement
ASR Group/Domino Sugar
West Palm Beach, FL
…with Vice Presidents, plant General Managers, members of the Engineering Department and with numerous other departments/leaders across the organization, including Maintenance, Plant…
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Senior Quality Assurance Manager
Actalent
Foster City, CA
- $69 to $80 USD / hour
Bachelors degree in a science-related field such as Life Sciences, Engineering, Chemistry, Biology, or a related discipline.
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Quality Control Supervisor
Actalent
Stockton, CA
- $36 to $45 USD / hour
Act as document control manager for the facility, overseeing document routing, amendments, and changes to ensure accurate and current documentation.
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Technical Program Manager
HealthEquity
United States
We are looking for a Program Manager to bring structure, visibility, and momentum to our Identity & Access Management (IAM) program. In this role, you will connect the work across the IAM…
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Electrical Engineer
Actalent
Homer, MI
- $31 to $44 USD / hour
Laid back, onsite role, with a very casual dress code, typically jeans.Reporting to the controls engineering manager, this role offers the opportunity to work on diverse projects and…
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Construction Manager
Actalent
Illiopolis, IL
- $40 to $57 USD / hour
Job DescriptionThe Site Construction Manager serves as the Project Managers primary on-site field representative, providing full-time oversight of solar and related infrastructure…
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Construction Manager
Actalent
Edwardsville, IL
- $40 to $57 USD / hour
Job Title: Site Construction ManagerJob DescriptionThe Site Construction Manager serves as the Project Managers primary on-site field representative, providing full-time oversight of…
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Engineering Supervisor (PE)
Actalent
Tulsa, OK
- $50.07 to $70.1 USD / hour
Job DescriptionThe Engineering Supervisor is responsible for overseeing the daily operations of the department, setting project budgets and schedules, and reporting metrics and statuses to…
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Project Manager II Planning Design and Construction - FT
North Carolina Baptist Hospital
Winston Salem, NC
B.A. or B.S. degree in Health Administration, Engineering, Construction Management, Architecture, Business Management, Civil Engineering, or a related discipline with 2 years of experience…
Added 1 min ago
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Manager, Site Reliability Engineering
Yum!
Louisville, KY · Plano, TX
- $148,900 to $205,400 USD / year
The Manager, Site Reliability Engineering for KFC US leads the engineering team responsible for the reliability and day-to-day operation of key infrastructure supporting KFC US restaurant…
Added 2 mins ago
Offshore Shut-In / Turnaround Lead
OOG Occidental Oil & Gas Corp
The Woodlands, TX
- Bachelor’s Degree in Engineering preferred.
Added 2 mins ago
Safety, Health, and Environmental Manager
Union Tank Car Company
Cleveland, TX
The Safety, Health, & Environmental (SHE) Manager is responsible for developing, implementing and maintaining company policies adhering to local, state and federal environmental, health and…
Added 2 mins ago
The Pavillion Dining Hall -Food Service Superviso - University of South Carolina
Aramark
COLUMBIA, SC
…Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you’ll help oversee staff, collaborate with teammates, and help…
Added 2 mins ago
General Maintenance Technicians (All Levels)
Career Site Brand
Stateline, NV
Perform any other duties deemed necessary by the Engineering Manager
Added 3 mins ago
Sr. Manager General Finance
Vertiv
Willis, TX
The Finance and Accounting Sr. Manager is the senior finance leader resident in the Purge Rite business and is accountable for the complete finance and accounting function - financial…
Added 3 mins ago
Account Manager, Sales Support & Admin
Yazaki International Corporation
Canton, MI
Yazaki is looking for a Sales Account Manager to join our YII/EAG Sales team in Washington, California, Arizona, or Texas. The ideal candidate will enjoy working in a collaborative and…
Added 3 mins ago
Facilities Coordinator
Hustler Casino
Gardena, CA
Assist the Facilities Manager with entering and managing employee information in the HRIS system (ADP).
Added 3 mins ago
Environmental Senior Project Manager
Civil & Environmental Consultants, Inc.
Oklahoma City, OK
As a Senior Project Manager/Principal for Civil & Environmental Consultants, Inc. (CEC), in our Oklahoma City, OK office. You will develop a practice focused on providing environmental…
Added 3 mins ago
Experience Associate Manager
T-Mobile USA, Inc.
Columbus, OH
As an Experience Associate Manager, you will have the opportunity to work in our newest retail format, built to elevate the service and sales experience in retail. Our company-owned…
Added 3 mins ago
Senior Manager, Solution Design (Architect)
T-Mobile USA, Inc.
Frisco, TX · Overland Park, KS
The Senior Manager is also responsible for attracting, hiring, retaining a high performing, team of Software Configuration owners, other members of technical staff, and Managers to support…
Added 3 mins ago
Sr. Manager, SMRA Wyoming/Western Plains
T-Mobile USA, Inc.
Gillette, WY
The Sr Manager, Rural Markets at T-Mobile is tasked with profitable share taking in Small Market Rural Areas (SMRA). This multi-unit leader role involves leading and supporting a team of…
Added 3 mins ago
Experience Assistant Manager
T-Mobile USA, Inc.
Knoxville, TN
As an Experience Associate Manager, you will have the opportunity to work in our newest retail format, built to elevate the service and sales experience in retail. Our company-owned…
Added 3 mins ago
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Interdisciplinary Physical Scientist - General Engineer
Defense Threat Reduction Agency
Fort Belvoir, VA
- $143,913 to $187,093 USD / year
A. For Engineering series 0801 - Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by…

GitLab

Manager, Customer Success Manager (PubSec)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Manager, Customer Success Managers, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.

You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.

Reporting to the Director of Customer Success Managers, you will coach Customer Success Managers to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.

This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.

What you'll do

Lead a team of Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner with the Director of Customer Success Managers to define team goals, clarify responsibilities, and align priorities with company direction.
Manage resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve the processes and tools used by the team and oversee initiatives tied to objectives and key results.

What you'll bring

Experience leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness to travel occasionally for customer meetings and team events, as needed.
Strength in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care in your leadership approach - able to coach with empathy and build trust on a human level.
Interest in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.

About the team

On the Customer Success Management team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.

We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.

In this role, you will manage a team in North America while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them. How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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